it is one of the best and simple tool for Marketing and Sales Campaingns. Engagebay has helped streamline our sales and marketing processes. Their support team was very helpful and even the onboarding experieince was awesome.
They have all the features that are needed for a CRM. They need to work on social analytics
It helps me with my daily activities like sending emails, creating newsletters and automating tasks.
I first saw EngageBay August of 2018. Its a big fuzz during the black friday sale on that year as well. I think it was promising but it does not meet my need yet. I signed up for the free account and just check it from time to time. I am amazed of the progress they have for a short time. Finally, I checked it again during the first quarter of 2020. Times are tough, Im just thankful Engagebay is sophisticated enough to handle my marketing. I slowly migrated. After a few months, Im doing pretty well. Just glad I switched over. I have a system with a really high standard for a price far lower than what I use to pay.
I explore EngageBay functions thoroughly to maximize its use. I noticed for the entirety of my use of Engagebay that new features seem to come out faster than related documentations. In some cases, I do not find any documentation at all. Engagebay is easy to use so I can figure how to work things out eventually. however, it is nice to have immediate guide so that I can make use of the new features right on. In addition, It is also nice to have a place where I can see new features released. I can only find out of these new features when I accidentally come across it or when I ask support.
I have been a freelance Web Developer and Digital Marketing Analyst for the past 6 years and I am constantly working on growing my market. I am used to professional level tools that I have in my corporate job. However, they prove to be costly. Discovering EngageBay, allows me to operate on that level of professional environment I want and organize my efforts in my marketing and doing transactions with my clients with a really affordable pricetag.
I love that you can create unlimited contacts and you could send 50,000 emails per month. But I could purchase additional emailing credits if I want to send even more emails. That is just one part of the All-in-one suite subscription. There are different modules that you can do a lot in, Marketing, Sales, Service, Livechat. Each module has a myriad number of features that you can implement in your own way that will meet your company's needs.
One thing I dislike about EngageBay is that the All-in-one suite does not actually include everything. There is a new really cool feature which allows you to track website activity, but it is an add-on. EngageBay charges extra for this feature.
EngageBay definitely has a good price for the All-in-one suite when compared to other CRM software. I was looking for a CRM program to be able to send and track emails, especially in mass amounts. EngageBay had that and much more as well.
I am glad I chose Engagebay suite for my new business. My web design had difficulty setting up another product and this was much easier The tools for customer journeys were very intuitive and powerful. The price is right also.
Sometimes I get too many emails from their sales department. I have used CRM products that synch better with third party vendors. I am sure this is in the works.
I manage all my contacts that have subscribed on my website. These are populated automatically into Engagebay. I also ad and track direct contacts I make theou networking. This has been an easy process to setup and use.
EngageBay is an excellent alternative to all the other CRM solutions on the market. It was an easy choice for us when we saw that the product had all the needed functionalities at a fraction of the competitor's price. It's a flexible, intuitive, and easy-to-use solution for marketing and sales. Especially the automation functions are excellent. I'm also very impressed with the customer service. They are quick to reply and fix problems.
The Service Bay still lacks some functionalities that we need, so we have to use an alternative solution for that at the moment. It would also be great to have better integration with social networks.
Market and sales automation (e-mail, sequences etc.), web forms, pop-ups, live chat, task management, appointment scheduling software and 360-degree customer view are popular functions for us. It helps us build stronger relationships with our customers and free up time with automated processes.
We get all the modules at one place, like Sales, Marketing & Service. No need to opt for separate solutions. The interface is very user-friendly, with all advanced functions
Pricing seems to be on a bit on the higher side, which can be improved upon for SMEs in the Basic version. The free version also gives a limited Contact limit of up to 250.
Helping to manage Sales, Service and Marketing in one place. It increased our Sales Rep and Manager's efficiency through easy reporting and analytics.
Segments and solutions like automation bring value to the client by having every marketing technology need in a single place; the email construction model with drag & drop , works just fine.
The algorithm or server they use for the email sends is not quite as functional or helpful to the markets I'm trying to reach through my campaigns. Maybe a rule facilitator or guide on how to solve this would help.
Quick email camaigns with drag and drop, full automation in my buying process, and understanding the different contact points with the client throughout the buying journey.
I find it astounding how many features the platform offers for the price. For a lot less money, you can get more features and functionality than some of the "big players." This is always a significant positive for us because the system is simple to use and train clients on.
Although they are always willing and ready to assist, the training manuals may be improved. Some of my questions are generic and could have been answered in a manual.
Managing a huge job list and client interactions is my main necessity. Sending email newsletters and updates to clients is another essential requirement. Engagebay is quite good at this. I've only once had to contact customer service, and each time, my query was promptly and properly resolved. Their customer service is outstanding,.