InEvent Reviews: 4.5/5 — Highly Rated

Using the InEvent platform was a game-changer for our events. The user-friendly interface made setup a breeze, and their stellar customer support was a standout. They were always there when we needed them, ensuring our event ran smoothly. Highly recommend!

Nothing to mention here. Even if I tried I couldn't find something I disliked so far.

Organizing online events never has been so smooth since we started using InEvent.

InEvent can effectively cater to different event types: webinars, conferences, etc. The Live Studio provides lots of customization for creating a personalized and engaging viewer experience. InEvent stands out in terms of support - offers comprehensive training and 24/7 live chat for further assistance.

Integration with apps like Salesforce can be less straightforward, and requires collaboration with the InEvent team to resolve. Pricing tends to be on the higher side, which may warrant consideration as an investment.

InEvent addresses the challenge of having all webinar-related elements in one platform, including registrants, automated emails, and the event itself. This increases the accessibility and organization of the information, and streamlines the webinar processes.

I have been using InEvent for a while now. I give double thumbs up to the vendor for offering free support from implementation to now. With InEvent, I am able to create, schedule and invite attendees to join webinars.

InEvent has no technical issues and has all the features that allows me to create and schedule events.

InEvent allows me to plan and execute events. Online event registration and ticketing saves time since it is automated.

The 24/7 customer service online chat, everyone has been so helpful!

There were some missing features that we've had to ask the team to add into our site but it's nothing the team can't build out quickly and easily.

They are helping us solve a lack of good event planning websites by building a customizable website for us.

I'm a virtual show builder. Inevent offers the broadest range of out-of-the-box options and integrations. Period. It is also my go-to platform if you do multiple shows per year. Although integrating your preferred CRM or marketing software isn't always critical, Inevent offers HUGE value without having to dive into custom API issues and budget spend.

If Inevent could offer more attractive pricing on smaller events, it would undoubtedly increase their preferred customer base because more people could experience the software's benefits.

InEvent is designed to work for every sized show. I can confidently present them to each client when doing pre-sales calls. Their personal, email, and online Help is best in business. This saves me time when building the event.

The InEvent platform is very intuitive. The support portal is incredibly robust and detailed. The service from the team (account manager, developer) is unparalleled. I am grateful that my company is using the InEvent platform.

Have not found any downsides at this point.

InEvent is solving the need for consistent branding in our events. It's also providing us with more interactivity options, which keeps attendees more engaged. This benefits us because people want to stay online and watch what we are doing.

Inevent has all the right features a webcasting or conferencing platform should have! The use case for most of our webinars/virtual events is very very high. We are going to continue working and using this as we see fit into our service model.

Not much to dislike about this platform. The features are great, support model is stable and non-reactive (proactive). You really feel the partnership. I guess for any platform, MORE INTEGRATIONS! Keep continuously improving this !

ADA compliance in North America, engagement for users who are remote, more features that our end user groups are requesting daily. SSO integration is key for our IT Security protocols.

Great Customer Service, knowledgeable team

Can't get an appointment until 48 hours later

Creating a website and registering attendees

I like the availability of the support staff and the thoroughness of the FAQs.

It is very click-heavy, very manual. Some of the features for returning users are limited. For example, copying/duplicating one year's event to use as the template for this/next year's event only converts the session headings, not the days/times, Q&As, or gamificiation set up.

They are updating their connections between streaming and production platforms -- love the newest feature: Live Studio, and plan to use it for this year's event. In general, they are helping us invite a wider audience than what was possible when conferencing in-person.

After a disappointing, hugely frustrating experience with another events platform that robbed me of my time, money and will to live, I found InEvent. I signed on after three intensive demonstrations that vetted all the functionalities I needed for our virtual symposium. I built an entire event in just two days, following the exceedingly helpful documentation which laid out processes in very clear language step by step, and the screenshots were terrific. But the most wonderful part of the experience so far has been the 24/7 online chat, built right into the platform interface. I used it throughout my event-building process, and it was marvelous to have knowledgeable, friendly, efficient representatives provide satisfying solutions at all hours of the day and night, without waiting and hoping for a response like the other guys. It has been a world-class customer experience, by far eclipsing the five previous platforms I'd trialed, purchased, and struggled with due to a clunky interface, poorly written and vague documentation, and zero assistance from tech support when it was needed most. The InEvent platform process has made me want to weep with joy and relief, it was such an easy, enjoyable experience. It was an unexpected thrill to accomplish so much in such a short amount of time, thanks to the excellent tools and guidance that InEvent provides.

Not much to complain about at all. The platform becomes highly intuitive and easy once you get your bearings, but that took a bit of navigating through the documentation. It is well worth the time and effort to review the entire FAQs, as it is the best roadmap to success I've seen in a long time. The few times I hit some snags, the online chat function provided me with the immediate solutions I needed, zero waiting. We will be launching our event shortly, and if the roll-out goes as smoothly as the construction process did, I have no reasons to be disgruntled at all.

I needed a one-stop shop to build virtual symposia through which I offer continuing education to the medical profession. I also needed a professional-looking interface that is straightforward and relatively simple for my attendees -- busy nurses and physicians, among other healthcare stakeholders -- to use, as well as a platform that would showcase and meet the objectives of my education partners.

Easy to reach out to their customer service Dynamic platform

Seems overwhelming to use the platform at first but once you get used to it, its all good.

N/a

The platform is very user-friendly. The FAQ section is really helpful, as well as the 24/7 chat.

Having only up to 17 people on camera might be a limit.

As travelling is still difficult, InEvent is helping in keeping people connected, and has a lot of interesting networking options.

InEvent's customer service is unreal! Day or night, there was always someone online to help me troubleshoot. They were patient, knowledgeable and funny! Definitely helpful when you don't have a huge team working on a project. I felt so supported. The platform itself is very easy to use. Most of my questions were where to find things or help troubleshoot minor issues.

I would like to see more template options for the basic package. There were things I liked about neo and things I like about classic and wished I could modify it somewhat, like maybe mix and match homepage and session page features. All and all great platform and very flexible and turn-key.

We planned an open house with over 60 sessions. Was able to do a mix of live and pre-recorded sessions.

The endless amout of functionalities that are currently available via the platform and also the openness of the InEvent support team to listen to our feedback in order to continously improve the platform experience/enhancements for both an Admin + end user.

The non-visibilitiy in terms of timelines of items that are currently on InEvent's road map. Unfortunatly at times, it is not possible for InEvent to be able to give a guestimate as to when certain enhancements/features will become available. As we have dates already in the calendars for upcoming events, we do not know if certain enhancements/fix will be available for this event.

Due to Covid-19, we now have the abilitiy to run our events both internally & externally via the InEvent platform which is a great "one stop shop" to showcase everything we would have watned to in a F2F environment.

The support they give before your event, understanding, and taking advantage of each of its features is so easy thanks to all the help provided by calls, chat, and its help docs. Also I like that the connection between the platform and the participants is guaranteed in every step, they made the platform really interactive, so you can see the huge difference between just giving a talk in other place or talking here and playing with every feature tu assure the engagement.

The only thing I would say is about scheduling the meetings for follow-up in advance 3 or 4 days before, because there are times that they are required from one day to the next and it is complicated, and the making of the landing page of the event, you can only use the templates but they cant be edited, you cant cutomize them.

Being able to make an event with all of our customers in Mexico at the same time! Gathering people from many cities to network. Making a more interactive event eventought it is virtualy done.

Ease of navigation, internal player, cycle of contacts.

The cost for Brazil becomes a little expensive due to the conversion to dollar payment.

I have no problem.

The InEvent platform UI is among the best I've seen. It's intuitive, allowing attendees to move between sessions and various areas with ease, always keeping the main activities & sponsors/exhibitors within reach, and allowing natural networking and conversation to take place with the least navigation. They are also very receptive to requests for new functionality, which reflects their willingness to look at their product from multiple perspectives to maximize functionality.

Not much! But if I had to choose something, like any changing & constantly improving platform/software, there are a few bugs. However, the InEvent team is extremely responsive in addressing them - making the customer feel heard and respected, with a quick turnaround time.

With InEvent, we are able to offer an easy-to-use solution to replace multiple in-person conferences a year, providing a space for people to learn and connect.

Support and the lobby page so May be fix

Nothing really. Pictures function is a bit tricky

Hosting our Virtual event

Best Customer Service, Ease of Programming, Multiple features

The System could do with being charge via actual users attending versus registrations as digital no shows can be an issue, at least an option to consider

Rebuilding our business from the ground up, with a digital pivot to Hybrid and Virtual Events

We needed a solution that could take us into the future. We plan on having events that are hybrid--both face-to-face and virtual simultaneously. InEvent provides the answer. InEvent offers easy methods to extract data for use in our backend systems, integrate online payments, and create an event web site. We extremely satisfied with the attendee experience. One of the best aspects of InEvent is their exceptional support!

When using the interface for speaker session assignments, we found it to be a little tricky. It is not horrible but could use a little work.

We had to move from a face-to-face event to a virtual event quickly. We were able to achieve setting up the event and delivering the conference on time and under budget.

Amazing and very fast service from a very powerful all-in-one platform. Great price for all the features you get. User friendly platform to build and use. They are always adding new features and will listen to your feedback. Please you can create custom tabs and integrate 3rd add on's

While they are always adding new features, I would be nice to have the gamification features, like missions and leader boards, available on the desktop version as well. I'm sure its coming. For now we can integrate 3rd gamification addon's through custom tabs.

It allows my customers to still meet, hold conferences, and tradeshows, in a safe atmosphere. It also provides security to my clients, knowing they can change the event from an in-person to a hybrid ,to a virtual event instantly as conditions around the pandemic change.

InEvent is robust enough to allow me to do the creative activations that my clients and their event sponsors expect, but also very user-friendly and intuitive.

Some of the event registration and ticketing functions are not as flexible as I would like them to be,

InEvent allows me to offer an interactive virtual event option to our clients, many of whom were initially not keen on hosting a virtual event. All of the analytics have become critical, as the clients and the event sponsors now have concrete metrics to review in the post-event evaluations.

Excellent customer service & great platform! Very pleased so far with the help we have gotten from the In Event team, they go the extra mile to ensure a great experience to their client. The platform has been fairly easy to manage so far and the team was willing to help us run all necessary test before even signing any contract. Our event is taking place in a few weeks and we are very confident that InEvent will help us make it a great success!

We have not encountered any issues with InEvent yet. The only addition onto the platform that we would have liked is a more developed system behind the 1:1 networking sessions.

Putting on an Virtual Event & Creating an Engaging Atmosphere for our attendees

During my research for a platform that would allow us to create more interactive events, someone in my team mentioned InEvent. The account manager who responded to our inquiry was amazing! He not only provided a very thorough replied, he also included a video recording to illustrate some of his points. During our meeting and demo, I was very impressed with how user friendly and interactive the platform was. The modern design on the backend also makes it very easy for someone who's not overly technical to create an event. Other options I liked: the platform allows for breakout rooms to be hosted natively, includes program cloning, and can be integrated with Marketo, Sales Force, Kahoot for gamification, and translation platform Interprefy.

I wish the business model was not based on the number of registrations. Kind of hard for someone to gauge how many they are going to need in the first year of implementation. However, the platform does make it very easy to add additional accounts if needed. One thing that really surprised me is that InEvent doesn't have their own event management packages for the day of the event, offering them only through a third party. I noticed others made the same comment, so I hope this gets fixed in the future.

We were looking for a platform that allowed us to host innovative, interactive events to combat "Zoom fatigue" due to the current WFH situation.

I really like the options for playing content inside the activity rooms. It works for several event formats, either using a platform and the internal software or bringing an outside streaming provider, through the RTMP configuration.

It would be nice if a platform provided a person to follow the events and give support in person or remotely. Without us having to hire someone from outside indicated by them. During events, it is necessary to have this support for problems provided that need to be solved in seconds.

One of the few problems I had was related to inserting an image in an activity, which precedes the entry of streaming. We did not have an option that would be useful for my event and I believe that for many others and in a short time the product team brought a solution, it still does not meet my need but it is getting close. The staff is attentive and willing to solve problems without much bureaucracy.

Inevent offers a vigorous set of features and functionality to support virtual meetings and a live video-chat experience with a user-friendly interface. This is a great alternative to other meeting platforms out there. Inevent is also configurable to a variety of different event types and can easily be scaled in size and volume of attendees. The InEvent team has been excellent in working with us to allow for further customization and prolonged testing to create an even more bespoke experience for our team and our clients

Probably the only thing that needs improvement is the backend layout and accessibility since it is a little confusing at first.

We need to provide a variety of event types and platforms with a customizable lobby/hub to our clients at a competitive price point.

The possibility to have networking groups while we have a plenary session and virtual booths

Reports / Dashboard could be better - I found very basic and does not fit with my needs

The possibility to create events with clients that in usual days it is not possible due to the pandemic

Their virtual lobby with all elements of the event in a same place makes it a very easy platform to navigate from an attendee's perspective.

There is no much to dislike. Perhaps the leaps in the pricing structure? However, the basic plan has all I need, very complete!

I was looking for an easy to navigate platform for attendee's perspective and InEvent is perfect for that. I also needed an easy-to -configure solution and InEvents is really easy to use as an event's manager. It also feels very robust.

It has a very clean design and it is easy to use

That the recordings start immediately when opening the room.

Keeping the events being realized with the same quality but now online.

It is quite easy to learn how to use all the features. Instruction page is quite nice and you can always ask for help. There is 2 min. response time which is great. People from Inevent are always available for a chat about whatever it is you need. Very nice experience so far. Our expectations were quite hight, but InEvent works as intended. We have augmented InEvent experience with our virtual production and were able to stream and play videos from our virtual studio to enhance the experience. There is a great flexibility to this solution. Some features are missing, but the team is working on adding new features and communicates them clearly.

There could be more options how to design your platform, more customization.

Once you have your account and all your preferences set, you can do as many events as you need with ease.