InEvent Reviews & Product Details

Easy to reach out to their customer service Dynamic platform

Seems overwhelming to use the platform at first but once you get used to it, its all good.

N/a

The platform is very user-friendly. The FAQ section is really helpful, as well as the 24/7 chat.

Having only up to 17 people on camera might be a limit.

As travelling is still difficult, InEvent is helping in keeping people connected, and has a lot of interesting networking options.

InEvent's customer service is unreal! Day or night, there was always someone online to help me troubleshoot. They were patient, knowledgeable and funny! Definitely helpful when you don't have a huge team working on a project. I felt so supported. The platform itself is very easy to use. Most of my questions were where to find things or help troubleshoot minor issues.

I would like to see more template options for the basic package. There were things I liked about neo and things I like about classic and wished I could modify it somewhat, like maybe mix and match homepage and session page features. All and all great platform and very flexible and turn-key.

We planned an open house with over 60 sessions. Was able to do a mix of live and pre-recorded sessions.

The endless amout of functionalities that are currently available via the platform and also the openness of the InEvent support team to listen to our feedback in order to continously improve the platform experience/enhancements for both an Admin + end user.

The non-visibilitiy in terms of timelines of items that are currently on InEvent's road map. Unfortunatly at times, it is not possible for InEvent to be able to give a guestimate as to when certain enhancements/features will become available. As we have dates already in the calendars for upcoming events, we do not know if certain enhancements/fix will be available for this event.

Due to Covid-19, we now have the abilitiy to run our events both internally & externally via the InEvent platform which is a great "one stop shop" to showcase everything we would have watned to in a F2F environment.

The support they give before your event, understanding, and taking advantage of each of its features is so easy thanks to all the help provided by calls, chat, and its help docs. Also I like that the connection between the platform and the participants is guaranteed in every step, they made the platform really interactive, so you can see the huge difference between just giving a talk in other place or talking here and playing with every feature tu assure the engagement.

The only thing I would say is about scheduling the meetings for follow-up in advance 3 or 4 days before, because there are times that they are required from one day to the next and it is complicated, and the making of the landing page of the event, you can only use the templates but they cant be edited, you cant cutomize them.

Being able to make an event with all of our customers in Mexico at the same time! Gathering people from many cities to network. Making a more interactive event eventought it is virtualy done.

Ease of navigation, internal player, cycle of contacts.

The cost for Brazil becomes a little expensive due to the conversion to dollar payment.

I have no problem.

The InEvent platform UI is among the best I've seen. It's intuitive, allowing attendees to move between sessions and various areas with ease, always keeping the main activities & sponsors/exhibitors within reach, and allowing natural networking and conversation to take place with the least navigation. They are also very receptive to requests for new functionality, which reflects their willingness to look at their product from multiple perspectives to maximize functionality.

Not much! But if I had to choose something, like any changing & constantly improving platform/software, there are a few bugs. However, the InEvent team is extremely responsive in addressing them - making the customer feel heard and respected, with a quick turnaround time.

With InEvent, we are able to offer an easy-to-use solution to replace multiple in-person conferences a year, providing a space for people to learn and connect.

Support and the lobby page so May be fix

Nothing really. Pictures function is a bit tricky

Hosting our Virtual event

Best Customer Service, Ease of Programming, Multiple features

The System could do with being charge via actual users attending versus registrations as digital no shows can be an issue, at least an option to consider

Rebuilding our business from the ground up, with a digital pivot to Hybrid and Virtual Events

We needed a solution that could take us into the future. We plan on having events that are hybrid--both face-to-face and virtual simultaneously. InEvent provides the answer. InEvent offers easy methods to extract data for use in our backend systems, integrate online payments, and create an event web site. We extremely satisfied with the attendee experience. One of the best aspects of InEvent is their exceptional support!

When using the interface for speaker session assignments, we found it to be a little tricky. It is not horrible but could use a little work.

We had to move from a face-to-face event to a virtual event quickly. We were able to achieve setting up the event and delivering the conference on time and under budget.