The whole platform is fast and responsive. Creating the content model is a breeze, it's a pleasure to use. It allows non technical users to get up and running in no time. I contacted support a few times with very specific and semi technical questions and they responded within minutes, the best customer support I have worked with. I also contact support with a feature request and after an approval flow it was implemented and I can now use the enhancement in my project. The documentation and examples are very well written and allow you to work on integrations like webhooks without wasting time on trying to figure out how things work.
It would be nice to have a personalization engine / rules, on the other hand maybe it's good if Kentico Cloud sticks to it's core business, offering a very good headless CMS
Speeding up go to market Delivering a CMS at a much lower cost Offering a user friendly platform to marketers Completing integration with other platforms using webhooks
It's easy to use. It has a wealth of learning documents, tutorials and E-learning courses. The support is amazing online chat works great always someone on the line to answer nearly instantly.
Haven't found any downsides yet the marketing team and the developers love to work with it.
They solved the problems we were having with multi-language and multi-sites of course this greatly reduces the cost of the platform for a medium-sized company like ours.
Ease of use for content editors, in-page editing of page content, great APIs, and customization of the CMS. Great consulting team and support from the sales team during product selection.
Subscription level pricing and metrics have changed at short notice. This means that pricing comparissons have to be re-checked before purchase to save unexpected surprises.
Deployment of a single enterprise content management system across multiple brands and businesses which permits content sharing and granular permissions management.
the UX of the product is very easy to use. Also, the pricing of the product scales as you use (API first) and provides you with a good headstart at a low budget. Features like user management, content management, digital asset management, and others are pretty useful and help get the job done. the integration ecosystem is quite solid and reduce your effort, cost & time to market.
we can't create separate groups as part of a single project with roles and responsibilities at a content item level. this limits global organizations with multiple roles in a multi-brand setting. please be vary of these things as this might impact your implementation and vision in the longer run.
My client had an old knowledge management system with no content management capabilities and a new experience layer. they were looking for a headless CMS which could manage a multi-brand ecosystem. Kentico Kontent matched their requirement with great features and functionalities at the right price point. I would highly recommend everyone to check out the product.
Its formidable administration tool is cooperative and easy to use, highlighting some of its multilingual functions, which is what I like the most, since it promotes development in economic operations in different languages, contributes to the complete life cycle of some content particularly from my company, intuitively includes a well-documented delivery API and an integration of any stack system from any digital experience with it.
It offers an unprofitable subscription package for small projects, analyzing that it is not suitable for organizations with low labor performance, considering its high cost of starting the software functionality that even medium-sized companies cannot pay the necessary requirements for the process of operation, and finally we can highlight that kentico kontent does not have electronic data forms, which makes its management of notification information somewhat vulnerable.
it is effective for our company, since it offers a content solution that provides all organizations with a life cycle, it has a highly complex system, which performs the necessary services, since it allows the marketing experts of our company to focus more in its creation of experiences in attractive lines due to its forceful or rather easy administration tools, certifying a good result in a general sense, we can mention that we also use it to index documents and customizable models.
Love how flexible it is to use the product. Right now we are using it only as a headless CMS but will soon be expanding into the other integrations. The pricing is straight forward. One thing the team liked is how the content is organized into one giant pool. The SDK was easy to work with and provided us flexiblity to cache results in our own CDN to reduce billing on there platform
There is not much I can think of off the top of my head. Overall after pre-sales we did feel a little rough hand off between our account manager and sales staff.
We were looking to get on a stable hosted SaaS headless CMS platform. Our old headless CMS was a self hosted open source project which was unable to keep up with bug fixes and cost us a lot of labor during upgrades to there product. The old product had quite a few bugs which did not allow the business to manage content on there own. There was also not a defined workflow or approval process
There are many CaaS products out there in the market with all of them offering similar feature sets. Kentico Kontent stands out as one of the best. The UI is very simple and intuitive enabling editors to get up and running quickly and easily. Great strides have been made by the Kontent team to enhance and refine the selection of APIs plus the plugins and connectors for static site generators (e.g. Gatsby) and GraphQL, enabling developers to make use of the latest and greatest technologies to deliver fast and immersive front ends. Custom extensions have enabled us to collaborate with complimentary systems across DAM, ecommerce and optimisation to produce strong platforms for our clients. The team are highly responsive and their continuous contact and interaction with the community enables them to focus on important features which are quickly delivered.
There isn't much to dislike with the product. Any of the gripes we had with the product have quickly been resolved and the team is very receptive to feedback to plug any gaps. Some work is required on the multiple workflows - a requirement sought after by enterprise clients. While there are ways to achieve the same result, a simpler feature is an essential.
For many of our clients, legacy systems have become unwieldy and limitations on omni-channel delivery and performance have forced clients to begin the lengthy process of digital transformation. Kentico Kontent has been key in helping to support the transition to decoupled architectures, often beginning with smaller projects before moving into wider adoption. The flexible nature of the plans enables us to spin up smaller sites and proof of concepts before scaling out across digital landscapes to transform the channels used by the client (and introduce new channels). The separation of content (and CMS functionality in general) from the presentation layer has enabled us to embrace the modern tech that our bespoke digital products have been utilising for years, delivering big wins in performance and SEO across our client base. Most importantly, the use of Kontent and the architectural approach it brings delivers wider-reaching cost-savings across development, infrastructure, maintenance and scalability.
The approach somehow resembles Kentico EMS and this makes Kentico EMS users almost right at home. The user interface is fast and easy to use. The creation of content types is easy through the drag-and-drop functionality. It can be easily integrated with different technologies. Also, the new features lifecycle is short and agile making it a very fast-changing product.
I think that the pricing structure is simple and the first price level might be considered as expensive for smaller installations. Other than that I would love to see some options when adding assets. The single level might be a problem for a large number of assets.
Kentico Cloud can be easily deployed making it a great start for having a headless CMS installation. The fact that the content is cloud-based removes the hassle for administrators to maintain an extra database/system for content management. Since it works with multiple development environments it can be used to deploy multiple types of application ranging from websites to mobile applications.