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Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end.
Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates.
Landbot is also leveraging recent advancements in AI and GPT-3 to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The interface is very intuitive and nicely done. The variety of different content elements (text, pictures, gifs, ratings, buttons ) and third party integrations is great. There are 4 different display opptortunities: fullpage (stand alone), popup, embedded and live chat. The free version is already a gift to everyone who likes to test out chatbots or for those who are satisfied with basic features (incl. Google Analytics and Slack integration) without big intelligence. Even a chat takeover by a human is available. That's great for more difficult support topics. The paid subscriptions are suitable for those who need a chatbot that interacts with more third-party tools like mailchimp, salesforce etc. and uses conditions based on data.
The integration via Google Tag Manager seems not to be supported. But due to the different display options the chatbot can be used as a fullpage experience and does not need any integration but the link.
We offer a more fun way of communicating with our customers in marketing. We like to present the company and our activities innovative which is achieved by using landbot. Maybe we will use landbot for other departmental topics (community management, support, HR) as well.
So easy to get started with your chatbot. Integration with email service providers, google sheets and Zapier make it easy to plug the service to our existing marketing stack.
their pricing structure... it could get very expensive really fast. I would like to see an agency or partner program.
I use it to qualify leads coming in from paid advertising. Only selected leads to reach our calendar to schedule a free consultation.
Landbot takes what can be an incredibly convoluted process and makes it remarkably easy and user friendly.
While it's great to do test runs on your chat flow, it can take forever to figure out potential errors that jam conversations.
Landbot is incredibly effective at reaching new clients and introducing myself and my skills in an innovative and modern presentation.
I like the best the building interface of chatbot
That there is a small number of languages that are supported and you have to translate all the custome responses every time again.
We are using it as communication form with customers and helping tool to navigate throught a website
I have been using the tool for more than a year now. It is easy to set-up and use this tool. Also, feedback from visitors and customers is positive. Overall pleasant experience till now. The documentation is also clear and the support is quick. I have always got a quick response & the team has been helpful.
Facebook messenger connection was a bit of a letdown. I had trouble connecting it to the messenger. The documentation was also not up to the mark (only on that topic).
I used it for Marketing and customer support - as a live agent and customer support. It has been good addition to my website as well as for my clients.
I use other chatbot plattforms ans stability is a must for me. Very confidence with Landbot
Very high price for using whatsapp bots. English language based
High flexibility to get customers info
Very easy to use once you get familiar with the interface, such a lot you can customize and support is very fast and always ready to help. We currently use the free version to see how it goes but plan to upgrade at some point. Much better than using traditional forms, allowing you to collect much more data in an engaging way.
The Landbot branding is quite heavy both during form interaction and especially at the end, of course there is an option to remove but for many users the cost may be too much ($100 per month)
Much more information can be collected and easy to see at what point users are leaving forms
Landbot is one of my favourite tool. It's really easy to use and powerfull. If you are looking for a new way to interact with your users, Landbot is the answer.
It would be great to have different display styles.
I do market tests, service quotation, content suggestion and a lot of tricks :)
I really like the interface - everything is simple and clear. You can create a chat bot in just 10-15 minutes. A lot of intrigues including Zapier and webhooks that allow you to transfer all the information to my CRM system
I don’t like how chat operations are working right now, for this it would be ideal to have a mobile application. But it is already stated in the updates that this moment will be corrected
We use to get new customers. Stunning conversion in applications - more than 15 percent
Landbot has resolve a lot of internal issues to give out clients best ways to attend them
As we work in different time zones, there are some times that they can't answer us about questions
Less manual work, everything is faster and quicker to solve