LegalZoom background blur-sm
LegalZoom N/A logo
LegalZoom
Transforming how people navigate the legal system — attorney-backed, 100% accuracy guaranteed.
3.8

( 12 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

LegalZoom Reviews: 3.8/5 — Good for the Price

LegalZoom Overview
What is LegalZoom?

LegalZoom is a U.S.-based online legal services platform offering LLC and corporation formation, legal document automation, attorney consultations via a law-firm subsidiary and attorney network, ongoing subscription legal plans, trademark/copyright filings, estate planning, and compliance tools. LegalZoom operates a web-based SaaS platform, supports filings in all 50 U.S. states, provides an AI/MCP toolset and partner APIs, and offers paid and add-on services such as registered agent, EIN filing, operating agreements, eSign, and financial tools.

Company LegalZoom.com, Inc.
Year founded 2001
Company size 1000+ employees
Headquarters Mountain View, California, U.S.
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Ask Questions about LegalZoom
What LegalZoom is best for?
How does LegalZoom compare to YTMP3?
What are the pros and cons of LegalZoom?
LegalZoom Product Details
Capabilities
AI
API
Segment
Small Business
Freelancer
Deployment Cloud / SaaS / Web-Based
Support Chat, Knowledge Base, Phone Support
Training Documentation, Videos
Languages English
LegalZoom Pros and Cons
Pros
  • Strong brand awareness & trust; millions of customers served
  • Wide service range including formation, trademarks, wills, trusts, compliance tools
  • Access to attorneys via in-house firm and attorney network for document review and consultations
  • 100% Accurate Filing Guarantee for vendor-caused filing errors
  • Subscription models for ongoing legal needs with templates and eSign
Cons
  • Higher total cost relative to some competitors when add-ons and renewals are included
  • Complex pricing with many upsells; Basic excludes key items and auto-renewals can be overlooked
  • Processing times vary and Basic plan can be slow (standard processing may take up to 30 business days)
  • Primarily U.S.-focused and English-first; limited global support for non-U.S. founders
  • Limited public transparency on technical stack and a full list of third-party integrations
LegalZoom Features
2-Factor Authentication / Security Features
A/B testing / variant designs / mockup variation
Access Controls/Permissions
Accounting integrations (QuickBooks, Xero, NetSuite)
Accuracy / money-back / guarantee
Activity Tracking
Add-on / custom support / managed services
Add-ons for advanced features
Address validation (USPS etc.)
Ad-free / no bundled offers
Adjustable session length / timers
Admin roles & permissions
LegalZoom Media
LegalZoom video thumbnail
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 31, 2026
LegalZoom N/A logo
12 LegalZoom Reviews
3.8 out of 5
Small Business (50 or fewer emp.)
May 20, 2022
 Source
Overall Rating:
5.0
Christopher F. avatar
Christopher F.
Director Of Sales
Share
"Great company for basic legal Needs"
What do you like best about LegalZoom?

Very easy to use and it guides you through every step to insure that documents are filled out correctly

What do you dislike about LegalZoom?

Not something I would use for legal services that are very in depth or involved

What problems is LegalZoom solving and how is that benefiting you?

Great prebuilt online forms that auto populate the areas needed. It guides you through every detail and forms are legally binding.

Small Business (50 or fewer emp.)
Jul 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Service "
What do you like best about LegalZoom?

I liked the best the way the website is set up and it’s easy to navigate. I like how you can chat with them to get help.

What do you dislike about LegalZoom?

I don’t dislike LegalZoom at all. It’s great

What problems is LegalZoom solving and how is that benefiting you?

That getting a business started through LegalZoom is easy and they do the legwork for you.

Small Business (50 or fewer emp.)
Jul 06, 2018
 Source
Overall Rating:
5.0
AA
Andy A.
Ceo And Founder
Share
"Fast and Easy"
What do you like best about LegalZoom?

Not provided

What do you dislike about LegalZoom?

Not provided

What problems is LegalZoom solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Nov 16, 2017
 Source
Overall Rating:
5.0
SI
Scott I.
President
Share
"Nonprofit 501c3 Registration"
What do you like best about LegalZoom?

It is convenient and straight forward. Prices are clear and up front as well. It really simplified my needs when I didn't know where to start.

What do you dislike about LegalZoom?

I can't say that I disliked anything in what I have used them with so far.

What problems is LegalZoom solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Feb 09, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"legal docs in a snap "
What do you like best about LegalZoom?

I love the ability to edit the form to each persons need or contractual basis

What do you dislike about LegalZoom?

n/a There is nothing I disliked about this service

What problems is LegalZoom solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Pretty good if you just want to get up and running, but there are other lower cost options"
What do you like best about LegalZoom?

Very easy and smooth process to do many business and legal documents. Has nice web interface to access your documents later.

What do you dislike about LegalZoom?

They can be pricey when you start stacking many services, some that are pretty unnecessary. They use scare tactics to get you to purchase additional services that you can find for free or cheaper, but it's just faster to use LegalZoom at that moment.

What problems is LegalZoom solving and how is that benefiting you?

Created an LLC. Was able to get my business set up quickly, and move on to the many other tasks necessary to run a business.

Small Business (50 or fewer emp.)
Jul 08, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good for limited needs."
What do you like best about LegalZoom?

Easy and inexpensive. It is good if you want to keep costs down.

What do you dislike about LegalZoom?

It is not an actual lawyer. So - you have to be sure that you are interpreting correctly. If you have a larger project - you need a real lawyer.

What problems is LegalZoom solving and how is that benefiting you?

Incorporation. The benefit is that this is USUALLY not a big deal - and can be done inexpensively with such a service.

Small Business (50 or fewer emp.)
Jul 20, 2023
 Source
Overall Rating:
3.5
Brian S. avatar
Brian S.
Owner
Share
"Easy to get started but can be a little confusing if you're new"
What do you like best about LegalZoom?

It takes a bunch of the guesswork out of starting a business. They offer everything that you might need to start your company and get it filed. There are step-by-step instructions to get you started if you are a novice.

What do you dislike about LegalZoom?

Some of the options can be a little confusing. There are also many different things that Legal Zoom is going to try and upsell you on. You may think that you have to use what they are offering if you are not careful.

What problems is LegalZoom solving and how is that benefiting you?

It allowed me to create my LLC, file the information with the state, and provide all of the paperwork I needed to get started. Their advocacy program saves so much time and aggrivation.

Small Business (50 or fewer emp.)
Jun 28, 2022
 Source
Overall Rating:
3.5
JW
Josh W.
Founder
Share
"Relatively easy way to handle the legal work to start your business"
What do you like best about LegalZoom?

Fairly inexpensive and quick service for the most part. Nothing great about it, but it met our needs.

What do you dislike about LegalZoom?

Nothing really jumps out as a major issue, but the interface looks like it hasn't been updated in 15 years.

What problems is LegalZoom solving and how is that benefiting you?

Filing the required legal documents to incorporate my business and acting as our registered agent.

Small Business (50 or fewer emp.)
Feb 21, 2019
 Source
Overall Rating:
3.5
AH
Ashley H.
Deputy State's Attorney
Share
"Good form, but no substitute for legal advice "
What do you like best about LegalZoom?

Printable/fillable forms that work very well. The "help" explanations are also very helpful for those not familiar with the legal system, though it troubles me a bit because it could be construed (in some circumstances) to be akin to legal advice.

What do you dislike about LegalZoom?

That you have to pay for the forms that are otherwise typically available at no charge through the judiciary website. I also worry with sites like this that it creates false hope and expectations for people when they read something online and the judicial system does't function as described or intended- a common theme in courts across the country. I know there are disclaimers and such, but having a video to really emphasize that courts have particular rules and practices and such would make the point more clear for those who aren't familiar with the functioning (or dysfunction!) of the legal system

What problems is LegalZoom solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
1.5
AG
Verified Reviewer
Founder
Share
"Initial setup is fast but could use some tech upgrades"
What do you like best about LegalZoom?

I liked that they have good hours available for contacting a customer service specialist. And they are all based in the U.S. and are friendly

What do you dislike about LegalZoom?

I didn't like that the dashboard doesn't have the paper documents they sent me - what kind of platform doesn't upload to the cloud?! To make matters worse, when you sign up to receive specials from their partners you are inundated and flooded with calls, emails persistently.

What problems is LegalZoom solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Mar 05, 2018
 Source
Overall Rating:
1.0
Samuel C. avatar
Samuel C.
Director, Ceo
Share
"Awful Service, Dishonest people"
What do you like best about LegalZoom?

Nice hold music (we've listened to it a lot), some service reps seemed genuinely apologetic for the awful service they were forced to give us

What do you dislike about LegalZoom?

Everything else! They were dishonest about phone calls they said they'd made, each person we speak to contradicts the last. They're clearly trying to squeeze more and more money out of us. We've spent over $1500 with them since last June just trying to dissolve one company, this is still not complete.

What problems is LegalZoom solving and how is that benefiting you?

Not provided