Mixpanel Reviews & Product Details

Mixpanel is an excellent tool that gives us insights about our product (both app as well as web). It helps us better understand our users by carefully identifying their behaviour through the means of conversion funnels, and retention cohorts. It helps us make our product more user friendly by bridging the gaps that we identify after analysing user segments.

Their support team is not very proactive and usually takes more than 48 hours to reply which does not serve the purpose. Also, the tool is a bit complex to use and the onboarding videos are not of much help, they must give more self-help material for increased usability.

I use MixPanel daily and several times a day majorly to see the event instrumentation by the data team and relevant events that can be used in Marketing Campaigns. Mixpanel helps us gauge important user metrics and also helps tweak user onboarding flow after analysing their journey and interaction with the app.

Compared to GA, reports are very user friendly

Nothing so far but will update my comment if anything comes up :)

We did not use GA very well and had to migrate due to new regulation

Simplicity of setup and reporting capabilities.

I can't think of anything that I don't like about the software. It does everything I want and need it to.

It allows me to view data and produce reports on in-app events. This is benefitting me by providing valuable insight into product usage that I'm not able to easily gather from Segment.

Easy to use Creative data visualisation Multiple user segmentation Types of data visualisation Costing of the product

Problem while Searching for particular user id Formula limitation while creating few views

Mixpanel helps us in understanding the each and every funnel step of an user end to end. It helps us find the steps that are underperforming for us and we can take better constructive decisions based on that.

Reasonable price, great customer support

Nothing to add for now. Some reports are a little slow, but makes sense due to the data to query.

Checking specific usage of our Chrome Extension features

Easy to use. Customizable. Nice UI & UX. Nice choices for deep analysis.

More integrations should be made. More educational material should be created.

Analytics needs.

Seamless and intuitive experience for obtaining the data I need out of my SAAS Business Analytics.

Uncapable of opening windows in new tabs.

Mixpanel has helped us optimize our Customer Journey, LTV and CAC more precisely.

I loved the smooth interface and fast loading of the meta data on a particular account . Very nice navigation and color scheme of website .

Sometimes I have to scroll down alot to find older logins for our website which consumes time .

It solves the login details and tracks the activity on our website real time . Very helpful

The funnel feature has been very helpful alongside alerts and daily digests

Nothing to dislike about the product. It is quite useful

Mixpanel is solving the problem of understanding user conversion across product funnels. It helps figure out areas of improvement and existing issues

The intuition of use when analyzing my product.

Some core features are disabled for users even paying.

Many product analytic tools offer extremely high price for early startup, but mixpanel offers very fair price and quite similar features with others.