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Mixpanel
Advanced User Analytics Simplified
4.6
(1,091)
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Mixpanel Reviews & Product Details

Mixpanel Overview
What is Mixpanel?

Mixpanel is an analytics platform used by companies to improve user engagement and boost retention through features such as behavior tracking, funnel analysis, and A/B testing with the intent of streamlining the user experience.

Company Mixpanel, Inc.
Year founded 2009
Company size 201-500 employees
Headquarters San Francisco, CA, USA
Social Media
Managed by:
NS
Nilan Saha
Founder
Mixpanel Categories on Findstack
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What Mixpanel is best for?
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What are the pros and cons of Mixpanel?
Mixpanel Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Mixpanel Features
A/B Testing
API Access
Anomaly detection
Automated Insights
Behavioral Analytics
Churn Analysis
Cohort Analysis
Conversion Tracking
Cross-device Tracking
Custom Dashboards
Custom Event Creation
Data Import/Export
Data Visualization
Event Tracking
Funnel Analysis
Goal Tracking
Heatmaps
Integrations
Mobile Analytics
Multi-Channel Attribution
Predictive Analytics
Real-Time Analytics
Reporting and Data Export
Retention Analysis
SQL Querying
Segmentation
User Feedback Collection
User Journey Mapping
User Profiles
User Tracking
Mixpanel Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 25, 2024
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1,091 Mixpanel Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Aug 04, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best data analitics tool"
What do you like best about Mixpanel?

The ability to understand, see and analyze all data across our platform.

What do you dislike about Mixpanel?

The non-easy set up for beginners, for a new employee, it's pretty tricky to understand basics, it takes a lot of time to get into it, but once you do, it's eye-opening to see all the data.

What problems is Mixpanel solving and how is that benefiting you?

Understand conversion, funnels, percentages of users that stop at some point in the purchasing process. See how users signed up, every action they take in the platform so we can work on improving our product.

Enterprise (> 1000 emp.)
Jul 27, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"App Analytics with all essentials and no overhead"
What do you like best about Mixpanel?

Usability, funnels feature, easy dashboards

What do you dislike about Mixpanel?

Not as easy to see stats across different apps. Switching across apps if org has multiple ones is not intuitive.

What problems is Mixpanel solving and how is that benefiting you?

Understand customer conversion and engagement patterns, understand onboarding experience.

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A must have tool for data driven teams"
What do you like best about Mixpanel?

The ability to query datasets in seconds

What do you dislike about Mixpanel?

I've found that events don't fire accurately resulting in missed data

What problems is Mixpanel solving and how is that benefiting you?

I personally use Mixpanel for performance marketing attribution , A/B testing and funnels.

Mid Market (51-1000 emp.)
Jun 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great insights for product development"
What do you like best about Mixpanel?

I love the ease of analysis whenever we look into new and existing features. I'm able to gain excellent insights and make judgements on product usage based on data that is available.

What do you dislike about Mixpanel?

Implementing tracking can be difficult and has a large learning curve, especially for those who aren't as technical.

What problems is Mixpanel solving and how is that benefiting you?

Whether a feature is being used. Having data to back up product decisions is very valuable

Small Business (50 or fewer emp.)
Jun 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helping me understand user behavior for years."
What do you like best about Mixpanel?

It is very easy to install in the application and the data is super rich for analyzing the software's usage behavior. I love it.

What do you dislike about Mixpanel?

I would like to be able to access the full history of interactions instead of just the last 100.

What problems is Mixpanel solving and how is that benefiting you?

Understand user behavior by browsing my software. The benefits are numerous. It's important to understand what features the users are using or not I would say is the main thing for me.

Mid Market (51-1000 emp.)
Jun 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"MixPanel is really easy to use. I couldn't imagine my job without it."
What do you like best about Mixpanel?

All the ways to slice and dice data - !!

What do you dislike about Mixpanel?

Can't put some reports on your dashboard

What problems is Mixpanel solving and how is that benefiting you?

How our users interact with search. How an A/B experiment is going.

Small Business (50 or fewer emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best analytics platform by far"
What do you like best about Mixpanel?

It's built for mobile apps first, not just as an afterthought. It has powerful customization capabilities, and you can create funnels and every type of report you can imagine. Mixpanel makes gleaning insight from your data easy, as opposed to a black box with unclear results.

What do you dislike about Mixpanel?

It's definitely on the more expensive side. There are free analytics solutions out there (such as Google's Firebase, Facebook's Analytics), but I've tried them all, and Mixpanel is worth the money. Mixpanel also offered some incentives for early-stage startups to try out the platform, making it easier to explore the benefits.

What problems is Mixpanel solving and how is that benefiting you?

We are using Mixpanel to track engagement within our mobile app. We are also using it to track user behavior within our web surfaces as well. For the first time, I feel that we are finally empowered to use our data to gain insights and explore user behavior. Even with the same exact data being logged to other analytics platforms, we were unable to get as many insights. We also hope to try out Mixpanel's messaging features soon, but have not gotten a chance to try them out yet.

Mid Market (51-1000 emp.)
May 23, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Allow me to make the right decision on what to build"
What do you like best about Mixpanel?

I like that I can monitor user fannels that helps me to understand if the flow is usable and intuitive. In addition, I like that I can use the breakdowns to find where things work and where they don't

What do you dislike about Mixpanel?

I find the process of debugging to be complicated. When I build a fannel, I always go to the live feed and look at the actions and properties to better focus my reports and breakdowns

What problems is Mixpanel solving and how is that benefiting you?

As a product manager, I need to make decisions on what to build next. In addition, I need to validate that what I build produces the expected outcomes. I use Mixpanel to define KPIs in which I monitor to validate my outcomes

Mid Market (51-1000 emp.)
May 21, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful analytics tools for all your data"
What do you like best about Mixpanel?

I love how easy it is to get data from multiple sources into Mixpanel. Between its integrations and built-in tools, it's a great way to bring together web, app, and external data sources and draw out actionable insights.

What do you dislike about Mixpanel?

Mixpanel's identity reconciliation is powerful, but it could be better. For example, if Mixpanel's unique IDs were easier to get *out* of Mixpanel, it would be much easier to associate them with events from new data sources.

What problems is Mixpanel solving and how is that benefiting you?

Our company has saved untold hours and dollars with Mixpanel's reporting features. On the Marketing team specifically, the platform gives us up-to-the-minute reporting on A/B tests and experiments, giving us the details we need to grow.

Mid Market (51-1000 emp.)
May 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Consider one of the easier service to allow product managers to get to know their users."
What do you like best about Mixpanel?

I liked Live View and how flexible Mixpanel is to customize the user paths that we want to study and get to know about a users.

What do you dislike about Mixpanel?

1. User Flow used to automatically show what users went after selecting an event, but that feature now is gone and became pretty similar to Funnels, which can be a bit confusing sometimes. 2. The help documents may not always be up to date with the latest Mixpanel updates. Sometimes when googling for understanding better about Mixpanel, I can notice the screenshots and video guidaince are not up to date and may cause slight confusion to me.

What problems is Mixpanel solving and how is that benefiting you?

Aside from getting to know how engaged our users are within our product, we also try to get to know where our users are coming from. UTM tag property has been super helpful to help us identify that.

Small Business (50 or fewer emp.)
May 12, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very good analytical tool"
What do you like best about Mixpanel?

East to use after implemented. With the platform I can understand my users behavior quickly.

What do you dislike about Mixpanel?

Working with many funnels, it is hard to config and usulaly it is easy to create scenarios with fake data.

What problems is Mixpanel solving and how is that benefiting you?

Understand the behaviour of our uses. Google analytics doesnt record the scenarios or get logs

Small Business (50 or fewer emp.)
May 10, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helpful analytics for a SAAS businesses"
What do you like best about Mixpanel?

I appreciate the flexibility of getting the report you need. You can create filters exactly where you need them, select the right events, create custom calculations on the fly, and see the best data to get your questions answers. I truly believe any online subscription-based business needs to be using Mixpanel.

What do you dislike about Mixpanel?

I am really sad that Mixpanel is discontinuing the ability to communicate with customers via its platform. Not only that but there aren't many simple integrations available with the email marketing platforms I use (Campaign Monitor, and Intercom) that allow me to use Mixpanel data to send communications to the right customers at the right time.

What problems is Mixpanel solving and how is that benefiting you?

I am able to see high level trends amongst our users and our different cohorts, and understand what's working for our business and where there are some holes. I find that it clearly shows you what's going on with your user base so that you can take the right actions. Specifically it made me understand what customers are upgrading their subscription for by being able to see what most of them do after upgrading. This helps me choose the right features to focus on in our marketing communications.

Small Business (50 or fewer emp.)
May 05, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The best product analytics tool on the market and it's not even close"
What do you like best about Mixpanel?

Easy to set up, excellent UX, and highly customizable. It covers everything I can think of.

What do you dislike about Mixpanel?

I honestly can't think of anything. Continue to improve cohorts and retention.

What problems is Mixpanel solving and how is that benefiting you?

I have x-ray vision into my company and how it's performing. Specifically, all the leading indicators to revenue.

Small Business (50 or fewer emp.)
Apr 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best product analytics tools out there"
What do you like best about Mixpanel?

Intuitive and easy UI, comprehensive data and product insights, integration with a vast range of mobile tools

What do you dislike about Mixpanel?

Nothing, the tool is awesome! We consistently get good feedback on part of our clients and love to use it on their behalf

What problems is Mixpanel solving and how is that benefiting you?

We use it on part of our clients to identify key product optimizations to ensure the success of our app growth strategies. The pricing is great is definitely value for your buck.

Small Business (50 or fewer emp.)
Apr 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience with Mixpanel!"
What do you like best about Mixpanel?

Mixpanel is so easy to use and really helps to gain an in depth understanding of user behaviour and retention. The tool scales really easy alongside your business, meaning it supports the growth of your business really well.

What do you dislike about Mixpanel?

There is nothing that I dislike about Mixpanel.

What problems is Mixpanel solving and how is that benefiting you?

Mixpanel provides in detail analyses of the full user journey in-app, meaning that we get a full picture of the user behaviour and can understand high engagement and drop off points really clearly. We use Mixpanel data to drive our strategies for growth and ensure sustainable, long-term growth.