Unclaimed: Are are working at Mixpanel ?
Mixpanel is an analytics platform used by companies to improve user engagement and boost retention through features such as behavior tracking, funnel analysis, and A/B testing with the intent of streamlining the user experience.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
I like Mixpanel's user interface, which helps to find any cases quickly. I really appreciate the search filters that help to build difficult and complex searching requests.
I don't believe that Mixpanel has some features that I really dislike. Sometimes I'm confused by search results but I'm sure it's incorrect setting up of events and properties on our side.
Mixpanel helps me to understand what exactly the user did before the issue appearing and it helps to reproduce this issue and solve the problem. It helps to sort all accounts and find suitable users quickly
Mixpanel is by far the most capable and flexible product analytics package I've used. We're finally able to answer all the questions we have about how people are using our product and getting many valuable insights about what to build next.
There are a few quirks to the reports that I'd like to see addressed (eg, AFAIK you cannot add two filtered views of an event to the same report) but nothing that's a showstopper by any means.
We've been relying on Google Analytics to learn how people are using our product, but it's always been clunky and difficult on both the implementation and reporting side. Now with Mixpanel, we have much more clarity about exactly what people are doing which is already guiding our roadmap in critical ways.
Mixpanel is literally the best analytical tool that I've ever come across. I wish i knew it much earlier so I could reap its advantage.
More analytical tools such as a/b test and other tag management that GA offers.
Determining user behavior and seeing what works versus what doesn't.
It's very intuitive and anyone can understand how to use it without much guidance from the docs. It's a really easy tool.
With a lot of data it does get complicated to understand what's going on (a lot of lines in the graph) and I believe they should simplify it.
Trying to understand the usesage of a feature we released, conversion rate, impact of new features on conversion of old features, etc
Mixpanel is truly easy to use for non-analysts (like myself). I'm able to get a lot of insight into how people are using our app on different OS's and different devices. It's really easy to interpret the data. Mixpanel has excellent support. The team responds quickly and is super helpful.
Not a dislike. Just something I wish I had. I wish there was an easier way to export data tiles to Google Slides. At the moment, I export CSV files and open them in Google Sheets. Then I re-draw the graphs in Google Slides using the Google Sheet as the source.
The biggest benefit of Mixpanel is that it shows us exactly which features are not being used in our app at the moment. It also helps us to gain a lot of insight into which parts of the app deserve more attention: be it features that are really well-used, or things that are only somewhat successful. Our stakeholders also appreciate being kept up-to-date on the latest movements in our app.
* Power of reporting tools * Flexibility of reporting * Ease of install * Integration with Segment * Beautiful UI * Great customer support
More integrations with more providers. Some of Mixpanel's best features (e.g. cohorts) have limited support by integration partners.
Mixpanel helps us understand customer behavior at scale, by cohort, and also by individuals. It helps us make better decisions by understanding what's working and what's not.
1. Able to create funnels to see where users are going after an event. 2. Switching between insights, funnels and flows for the same set of events. Having the freedom to create analytics in any form useat and yet see users details for across timelines makes me happy enough to not look anywhere else but mixpanel for taking any decision regarding our product.
We loved the tool so much, we've ended up adding way too many events, it would have been helpful if duplicate events can be merged or combined or pointed out somehow
1. See how many users are using certain features 2. See user action and journey after an event or using certain feature on our platform : tells us how useful a feature was 3. Helps us take better decisions for next feature releases 4. Super important for PLG, as our company is taking a step towards it, insightful data is holy grail
Mixpanel offers very robust and easy to use analyrics tool. Setting up tracking is very simple to get started. And when you get the data flowing in Mixpanel offers a wide range of tools to analyse the data. It's easy to build metrics, retention charts, DAU charts and so on.
Mixpanel also offers features outside of product analytics such as email marketing which are useful if you just need to send out an email here and there, but I would personally use an email focused product instead.
I'm using mixpanel to track product performance. We have a dashboard we look at daily that we base our decisionmaking on. Based on this data we shape our roadmap and make tradeoffs.
It's very easy to use. I like the ease of making a dashboard and very easy to use to stakeholders.
Not super clear how to refresh data. I didn't know the premade dashboards were premade
finding customer insights.
Ease of use and implementation. Once tracked, data is easily managed via intuitive dashboards, which are easy to create. I also like the possibility to rename properties and merge them (lexicon), and the JQL which allows for queries and calculations about revenue to be made easily.
I had trouble sharing data with external stakeholders, view and edit permissions are not very configurable as I'd like. It would be better to have more customizable view permissions for external stakeholders.
I need customer behavior data to help me and my team evangelize data-driven decision making in a bigger organization which has a cultural problem about it (lots of hippos and wolfs)