PostHog Reviews & Product Details

It has a great user experience, automatic tracking, and it's open source. Also, they provide a full analytics suite, including feature flags, recording, events, API.

Not much honestly. I guess because it has so many features, it may be too much if you are just looking for simple and bare-bone analytics solution. Also still not SOC2

Understanding the user experience of my product and how I can solve it. The easy UI and auto tracking allows me to capture events vey quickly and use it to improve my product

PostHog is the best tool when it comes to setting up tracking insights for new product launches

PostHog probably has everything you need when it comes to setting up actions but the insights can be more detailed. It takes additional context when presenting to other stakeholders

PostHog allows my team and I to understand which areas of the platform need more traffic generated and what releases have worked well.

The program is really analytical and helps us create a lot of actions to track how users are interacting with certain elements

It takes time to setup each action and the process is a little repetitive when doing something like tracking clicks in various places

It is allowing us to accurately measure how much traffic certain features are getting to understand if its worthwhile to invest in developing it further

I love how easy it was to get started and that the platform encourages low-code configuration to get to impactful insights

Hard to say, as I really love the tool. I wish I had a little more flexibility in how I segmented data visuals beyond a single "group by" field

Understanding how our customers use our product to make customer-driven decisions for how we evolve our product. It also enables Customer Success to measure the success of user adoption after we perform training sessions

I love how minimal the library is — it's very fast. Additionally, the analytics experience is 10x better than Google Analytics.

It's a little troublesome to get idempotency on events (i.e., you don't want a purchase event to fire twice when the user refreshes the page), but you can always implement this logic manually.

This completely solves my analytics problems and gives me helpful insight for my startup. I am much more productive as a result of this, and my business performance has improved.

I use mostly the user paths, and the insights dashboards and i appreciate the simple yet clear UX,one of the best things about it is that we can create new insights and go over the results again and again

The onboarding process is not working for me, I had to ask colleagues at work to help me figure out how to use posthog properly. I think a series of toturials or a simple "tooltip click next" onboarding would have been great.

It helps us understand who is using the product, the benefit I realize is to see for example how many users go to a certain page - we keep changing our marketing site according to the posthog analasys so yes we grow in revenues thanks to you

The option to self-host this service in my infrastrucre and remain compilant with regulatory acts of my goverment. Nice option to configure Open-source nature which allows to customize some stuff

I'd like to switch to entrpriese version but you guys using Stripe which is prohibiting from my country of location. I wouldn't like to do strange stuff with switching to another card or issuing bank until i can proof the value for my business. My current event's volume is dramatically less than 1M per month please give me option to start trial period without bank card.

It's allows to record each client's session of my project which helps to solve support issue. Also we've reimplemented logrocket's feature of capturing XHR requests as events which also helps to resolve the development issues

With PostHog you can easily identify user behavior and then watch those exact users. Bringing analytics and session recording together makes so much sense. This is very much a case where the sum of the parts is better.

PostHog can be a little overwhelming for less technical users.

PostHog replaced Mixpanel and Fullstory to give us better insight into how our customers use our product.

Simple, lots of possibilities in visualizing the data, based on events. Enable people to create insightful dashboards and see business opportunities through data.

You can't connect the data back to google ads or other solution to automatize actions based on your users, also could be nice to use the data to create customer profile in the app.

Definitely it enables me to be autonomous with a large amount of data, create the insights I want and find great business opportunities. working in a small company that is a great help!

- It's effortless to get started and produce high quality insights. - The tool easily integrates with ETL tooling - Combines what used to be at least 3 tools into one

They recently changed their session recording pricing to make it more on par with competitors where in the past it was leaps and bounds better

- Event tracking - Session Recording - Conversion Funnels - Experiments - Feature flags

Easy to track and it's easy to use as well

Slow on Google Chrome and sometimes the UI is hard to track

N/A

That I can retroactively track user clicks/page views

I find it a little confusing to navigate

Unsure how many users are selecting and clicking elements, posthog helps us with knowing Users behaviors

Analytics and video recording segmented by accounts and users.

Recording buffering can be slow at times. I'm sure given the speed of their development they'll fix this soon.

Analyzing product usage through data and recordings. It's removing the mystery behind adoption.

Posthog has transformed the way we do product analytics. We cannot believe how well it has allowed us to replace several other tools in order to basically decimate our analytics saas spend. Love the recordings, especially the way we can retrieve the users console - in a small team where the devs are the product people this is priceless.

What we would really love to see is the ability to do progressive rollouts of features, with the % on a feature flag increasing automatically over time.

Allowing us to spend so much less on analytics suites is amazing, as well as the opportunity to see what our users have in their consoles. It is so simple to use that everyone in the business can use it without having to be shown how to.

Dashboards creation is super quick. I can also make more of them in a seconds and adjust for my purposes. In-app posthog bar is very helpful and helps to create a range of UX pathes, then compare them.

In-app bar doesn't work sometime and I can not figure out why that happens. Personally, I didn't figure out how to turn off some of the events in auto scrapper and at least rename some events to understand which of "ok" buttons were pressed.

Rapidly creating web analysis and dashboards. Play with metrics and adding custome ones based on the regular metrics like DAU MAU and etc. It is open source and we can ignore sanctions against Russia.

Ease of use. I can set up easily and start capturing events.

It sometimes feels like auto capture feature captures too much. I understand the inner workings of it, but having to extract useful info from it becomes cumbersome.

Real-time event notification for my startup.

I love how easy it is to zoom into any particular funnel and find the screens or steps that are causing users to leave the experience and flow. The links are easy to share to colleagues and the visuals are also easy to understand.

The learning curve to set up a funnel was tricky for myself. I needed a developer on my team to help me understand how the questions I wanted to answer translated to screen events.

We never had an easy way to learn from our designs. Now, we have a platform that lets us see if the work we ship is working or not working. We can use this data-point to help make decisions.

The generous free tier for YC companies is amazing, makes PostHog a no brainer for using it as the analytics tool of choice. The support (e.g. Slack community) is also very helpful and active.

We are still ramping up on how to create customized dashboards in Posthog, I wish it was easier to translate my idea query into an easy dashboard (e.g. what are the most visited pages on my website?)

PostHog helps us with analytics. They help us understand where our users come from, what they do on the website, and what we should do as a leadership team going forward.

Few Things I liked about PostHog is the Ease of Deployment and Integration. I could get started within few very quickly. I also like the Feature Flags, it helped me in testing new ideas and implementing changes progressively

While PostHog delivers robust analytics, the visualization options for data presentation are somewhat limited compared to other analytics platforms.

User Behavior Insights

How quick and easy it is to set up in my React applications. I haven't reached out to customer support but they've reached out to me already which I appreciate. I have to update these events quite often so it does help that the Developer experience is quite flawless. Maybe (?) more examples in docs for more complicated use cases but otherwise no complaints.

I feel like something about the custom properties passed into the events need to stand out more. We as users place those custom properties so they are mightingly preferred by us. They shouldn't just blend in with every other property as it makes them harder to distinguish and frankly feels like too much data. (But I understand too much is better than too little). Something to handle the UX of dealing with custom properties would improve the prduct greatly in my opinion!

We currently have a demo app that we are supporting for our start up so we are collecting user input information to understand when (or if) a user gets stuck or leaves the demo early or anything along those lines. Basiically, to better understand how our demo app is being received by the user.