PostHog Reviews: 4.4/5 — Solid Choice

PostHog is an Open-source platform that is very convenient for anyone who wants to track and visualise their data. Creating dashboards to visualise the data and app usage patterns is very easy. It is straightforward to track the actions performed on the app and which feature is most widely used. It saves a lot of time and effort.

I didn't find any major issues with Posthog as such, but one thing is the loading issue. It takes a long time to load the Live events sometimes. Other than that, there are no major dislike's about the PostHog

I am able to view the events logged by the mobile applications easily. Helps me analyse the usage pattern and the features that are more frequently used to help me focus more on those screens. Also it is very easy to create dashboards and record the events and visualise the data in a much better way. In insights, we check the Click Actions performed on a particular event. We have created a bunch of dashboards of critical events that we monitor regularly.

Sometimes with analytics, you don't know everything you'll need upfront. With Posthog I can start tracking immediately and see what I need to expand tracking into for further insights. And example of this is user session recordings. I didn't think I needed this, but after watching a few, I learned new events I could track.

I had some issues setting up use tracking with posthog, since you have to manually stop tracking a user session

Learning what my users are doing on my app

We recently deployed PostHog, and I've been very happy with it so far. I like the "building blocks" approach PostHog takes - you first collect data, then categorize it, then analyze it in charts, then combine charts into dashboards. It takes a little bit of work to set up, but these steps help ensure that you truly understand your data and that you're measuring the right things.

There's a bit of a learning curve, and it's probably less friendly to non-technical users. It has inherent complexity similar to a spreadsheet tool: it requires you to structure and understand your data before you can report on it.

PostHog helps us pull together data from our website and apps and understand how users are discovering, using, and buying our software.

1) Ease of install 2) Free features out of the box 3) Great limits for developer/early stage

None so far that I have encountered to date

User action and behavior insight - now feature flagging - future

I really like how easy it is to setup and how open the company is as. The recorded videos are fantastic and enable us (a very early stage business) to quickly see where customers are getting stuck.

There's nothing I don't like really. The only thing I would say is there is a lot on the dashboard and webapp. It would be good to have a bit more hand holding as part of onboarding.

It enables us to see how our customers are using our platform, improve our UX and see what features they aren't using. It's been a game changer for us and we couldn't live without it!

It is best for tracking events and it is so accurate. I like insights, recordings, and adding dashboards. Majorly it is saving our time while testing. The filter option in Insights is very good.

There is no major dislike about this product but Sometimes it is not syncing fast. Sometimes it is laggy loading, apart from this I don't have anything major dislike.

Analytics-related problems. Adding a Dashboard is very useful. Tracking the events and we can easily track the usage of our applications. We can even filter which feature es majorly used.

What I like About PostHog is the Insights, Dashboard and Live events. It helps us during testing; it is even saving us time. PostHog is easy to use, and we can learn easily and fast. Tracking events is the one major thing i like in PostHog.

There is no such major thing I dislike about this tool. The only thing is we face a loading issue while testing events. Other than that, there is no major dislike.

It saves us time. Helps us to track the events easily. We can see the usage of our applications. Insights and its filter options help us a lot. Dashboard and recordings.

In PostHog, there are so many useful and liking things. It might be adding a Dashboard, Insights, Live Events and Recordings. The most is tracking live events and checking all the actions performed on the app. PostHog is very easy to use and easy to understand. It saves our testing time.

The major thing we dislike and facing is the loading issue. Really it takes more time to load and get in events. While tracking events, we need to wait till it gets loaded. Apart from that we don't have anything such.

It's solving the problem of tracking events. Will get to know which feature is widely used in our Applications. Adding Dashboard and Insights. It is helping us to segregate the things based on usage.

Creating dashboards, Funnels and Live events. These are the ones which we use for tracking app analytics on a daily basis. We no need to depend on any other data for ex. Firbase. Easy to use tool. The session recording and export data helps us keep a record of all the testing we do. Easy to track quality metrics on daily basis.

PostHog is still slow. Whenever I try to apply filter for app versions or release versions it keeps loading. It is also a bit difficult to understand for a first time user to create funnels and stuff.

We are able to track a lot of errors that customer have been facing. For ex we have bad request errors logged to post hog which helps us to monitor on a daily basis and know how many customer get bad request. We track each and every metric so that if any issue on the field we will be able to track it using metrics.

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Dev friendly. Offers REST API when the Javascript SDK isn't supporting older node versions.

We had issues with older node v12 where the Javascript SDK wasn't supported.

We want an easy way to manage feature toggles

PostHog was very easy to get setup and see data flowing. The analytics and dashboards have the right combination of ease of use and power (i.e., they are easy to get started with but can be customized). Also, I very much like the pricing structure that allows us to get started for free.

I have not yet encountered anything that I don't like about PostHog

We want to be able to see how users are using our product.

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- customizability: you can create your own dashboards. Easy to make an overview of the most important metrics. - price: currently on the free tier. They offer a lot in the free tier! - Tone of voice: I like how they communicate.

There is a lot to uncover since they offer a lot of features. It just takes some time to get through it all. Although the interface is straightforward, you just have to spend time discovering all the features and what you can do.

I originally chose PostHog for the cookieless tracking for website analytics. The number of visits in the free tier is generous, so I checked the service out. I then discovered the session replay, and they are very valuable.

Brilliant for understanding user experiences, particularly through the screen recordings

Onbaording in app/website is minimal would appreciate more walkthroughs on understanding metrics

Understanding user workflows and diagnosing root causes of bugs

Posthog makes data tracking simple and effective without the heaviness of other platforms like Amplitude. I've been able to set up tracking infrastructure quickly and easily, with none of the headache I was used to.

Some of the UI is a little confusing, and there's a little learning curve with how to create various data stories. I wish the different functionalities were a little simpler to understand.

Posthog helps us understand user flows and journeys through our product. We can then better gauge where we're losing users or what's confusing in our platform.

Lots of analytics readily available. Lots of combinations to reach to useful insights.

Somewhat complicated for newcamers, maybe a better new user tutorial would help.

Showing how users use our product. Also, showing where our product fails (crashes etc.).

Provides all features you would need for product analytics in one platform, from funnels and user paths, to session recordings and even feature flags.

As with most other product analytics tools, it gets expensive really quickly once you exceed the number of events on standard plans.

We needed to understand user conversions better in order to optimize our product. PostHog helped us understand our users better from macro to micro views, ranging from high-level analytics down to individual session recordings.

Making Cohorts-I've been making cohorts for each company that I need to track of Creating my own insights-I need some client specific reporting so I was able to build what I needed

I figured out how to create things through trial and error. I wanted to find average logins but I had to build it from scratch. That would have been easier if I had access to frequently made reports or some templates.

It helps me with user analysis for accounts that I manage. Also I've used session replay to figure out exactly what steps my clients are using to get the results they have.

One of the things I really like about Posthog is its open-source nature. This means that anyone can use and contribute to the software, making it more flexible and adaptable to different use cases. The platform also provides a user-friendly interface that makes it easy to set up and manage your analytics tracking. You can create custom events and funnels to track specific actions and user journeys, and the tool provides detailed visualizations and reports to help you make sense of your data. In addition, Posthog has a built-in experimentation framework that allows you to test different versions of your product and measure their impact on user behavior. This can be a valuable tool for optimizing your product and improving your user experience. Overall, I think Posthog is a great choice for companies looking to improve their product analytics and experimentation capabilities. The tool is powerful, flexible, and easy to use, and the open-source nature of the platform makes it a great choice for companies of all sizes and industries.

Setting up and configuring PostHog can be a bit more involved than some other analytics tools, especially if you are not familiar with software installation and server administration. Some users have reported issues with the performance or reliability of the platform, especially with larger data volumes or more complex analytics configurations. However, it's worth noting that these issues are not necessarily unique to PostHog and can occur with any analytics tool.

PostHog helps companies gain a deeper understanding of how their users are interacting with their products, and use that knowledge to make data-driven decisions that can improve the user experience, increase user engagement, and drive business growth.

Well-documented; the default functionality is excellent to get started with. Dashboard is very customizable and has great potential

Dashboard could look a bit nicer, UI feels a little bit outdated

Analytics for a new product. Helping us decide feature success and north start metric

A great tool, very practical, lots of features with lots of information once you know how to use it. The installation is quite quick and easy, as is the setup.

Some adblockers prevent data feedback, which can be problematic for the entire data analysis. De plus l'interface est un peu compliqué au début, et ce n'est pas simple de retrouver les informations importantes.

This allows us to track how our users use our product as well as reproduce bugs and how they got there. In addition, it allows us to have a connection history from a security point of view.

Provides very rich data, including conversions, sources, and other essentials for the marketing side. It also provides a lot of flexibility to create your dashboards and track individual KPIs.

From a marketing perspective, it isn't as intuitive as other tools on the market. It would be nice if there were some pre-set dashboards (or templates) available that could help speed up implementation.

PostHog allows us to gain comprehensive website analytics for our various web properties while also helping us remain GDPR compliant (with all data being hosted in the EU).

Good KPIs, personnalized dashboards, and great free-tier experience ! I recommand !

I don't have any bad experiences with PostHog..

Great KPI, perfect for mobile application logging, crashes and errors..

The event tracking is excellent, and the way insights work generates excellent value for the team. There is also a good way to create insights and funnels, making it even more useful.

It's kind of slow in gathering the query data and loading the recording after buffering. Also, the autocapture captures a lot, which may cause problems if you don't watch it carefully.

They are another analytics solution that can gather valuable insights for the team. They can also work for debugging software with the recordings and console capturing.

The Dashboard has a great design. Setup was painless Docs are pretty good. Love that it can be controlled via API. Session recordings are fantastic. Price is reasonable.

Feature flags are too limited (only booleans and limited key variants?) why? The filtering is terrible. If I want everyone except 1 cohort to see a flag I have to add ALL other cohorts and set their rollouts to 100%? that's dumb. I should be able to just add the 1 cohort I don't want to see it, and set their rollout to 0%. Also filtering on user properties is bad. Why aren't there options for simple "contains" filter? Why do I have to use regex to match a simple case like email contains "@company"?

Better pricing than logrocket for sessions. Moving all tracking requests to 1 provider means our website makes less analytics network requests which is good. Before we were using woopra for analytics LogRocket for session recordings FlagSmith for feature flags.

Being able to analyze the impact of marketing campaigns and know exactly how the users we acquired are behaving inside our product , especially the funnel feature

Sometimes it's super hard to scale it , and the results bigger than months and are bit slow

being open source is awsome as it's a good alternative to similar paid products

Ease of setup, very much plug and play. Setting up development environment super simple. Recordings come in real time.

Sometimes I appear to have dropped events and investigating exactly why is frustrating.

Posthog provides us with metrics at every stage of our sales funnel which we can use to drive optimisations on our site. It also benefits our operations team as they can review recordings and help customers.

One of the things I like best about PostHog is its intuitive user-interface. It's easy to use and navigate, allowing me to quickly get up and running with the product. I also appreciate the feature set that PostHog offers, allowing me to quickly get insights into user behavior and track user events, so I can make better decisions. Finally, I love the customer support that PostHog provides, as they are always quick to respond and provide helpful solutions to any problems I may have.

While I appreciate the features that PostHog offers, I do have some critiques. For instance, I find the pricing model to be a bit expensive, especially for smaller companies or those on a budget. Additionally, the user-interface can be a bit clunky at times, making it difficult to find certain features or settings. Finally, some of the customer support reps have not always been as helpful as I'd like them to be, which can be frustrating.

PostHog is helping me make better decisions by providing me with insights into user behavior and tracking user events. This has allowed me to better understand how users interact with my product, so I can make better product decisions. Additionally, the intuitive user-interface makes it easy to navigate and use, so I can quickly get up and running with PostHog. Finally, the customer support team is always available to help me with any questions or issues I may have, so I can get the most out of the product.

Creating and downloading cohorts to analyze offline

Can't see unique ID data points unless creating a cohort and downloading

Ability to see which users are converting on our website and which path has higher conversion rates