PostHog Reviews: 4.4/5 — Solid Choice

PostHog has proven to be an invaluable tool, allowing us to seamlessly stream all of our data into one comprehensive analytics platform. The ease of integration was remarkable; we were able to embed it into our codebase without any major hitches. One of the standout features of PostHog is its robust documentation, which is both detailed and user-friendly. This greatly expedited our onboarding process and reduced the learning curve for our developers. Overall, our experience with PostHog has been overwhelmingly positive, and we highly recommend it to other businesses seeking a reliable and efficient analytics solution.

My primary gripe is the absence of a dark mode in the app, which can sometimes be taxing on the eyes.

PostHog has been instrumental in addressing the challenge of tracking users across various subdomains of our web app, website, and documentation. This comprehensive tracking capability has provided us with a granular understanding of our users' behaviors and interactions. With the insights gleaned from PostHog, we're no longer in the dark about our users' journeys and preferences. Instead, we have a clear roadmap highlighting areas that require optimization and attention. In essence, PostHog not only offers us detailed user analytics but also guides our strategic decisions, ensuring we focus our efforts where they matter most.

The replay session of the posthog is something I like the most

I prety much like ever thing about posthog.

With posthog I am always a step ahead to make the right product decision and debug the problem even before customer reaches us (i.e. the organisation)

PostHog has given me access to access to what my users are doing with tremendous ease. It was super easy to set up, and has been very valuable to me.

Nothing I dislike so far, everything has been great!

I'm now able to see exactly what my users are doing. And it was extremely easy to set this up.

I like posthog becuase the software is very cool and it allows you to see what users are doing

I do not like the limited ability to show analytics like google analytics has. It would be cool if both of these platforms could be in one.

It is allowing me to see how effective my designs are at funneling users into our signup pipeline.

- Simpler UI/UX than GA4 - Extensive and up-do-date documentation - Many SDKs available - Many "ready-to-use" Dashboard snippets available

- Auto-capture tend to capture a bit too much events

PostHog is the perfect alternative to GA4, offering a simpler UI/UX and tons of useful features/insights

Posthog has been a breeze to integrate into my project and definitely allows me to track very specific actions wherever I want. I also very much enjoy the fact that once that data is on Posthog, it can be cleaned, organized, and tracked accurately. It's session recording feature is also super helpful when debugging and seeing how the user reacts to certain UI/UX changes.

One small caveat I have noticed is that whatever recording software is being used by Posthog is not always the best. Sometimes, it displays different pages stacked on top of each other when the user has actually been rerouted to another page.

Posthog is solving the very arduous task of retracing steps when debugging. It is also solving the issue of having to perform 2-3 times as much work to organize your collected data.

The best thing about this service is the ability to get real feedback on your product - what's working and what's not. It's easy to use and easy to set up.

Nothing! Posthog is easy to use and was easy to integrate.

It helps us understand where people drop off in the funnel

easy to use and love how it auto fast forwards past a user's inactive time.

i don't use it too often so not too familiar with all the capabilities of postohog, but confident over time I'll be using more frequently for our clients.

letting us see the real time hiccups in our platform and what the user experiences. also can help us better decide product improvements if needed

PostHog is simplicity elevated to the next level. It's like having a fancy sports car with an easy-to-use GPS. What stands out the most is its intuitive event tracking. I don't need a Ph.D. in data science to understand it. Just tell it what you want to track, and it does the rest. The retention analysis is another gem. I can instantly see who's sticking around and who's drifting away. Plus, it's open-source, which is nice.

Well, if I have to nitpick, sometimes the documentation can feel occasionally confusing. It'd be great if they could simplify it a bit more. As of now, the breakdowns can be daily, weekly, monthly, etc. But ifthe natural usage frequency within my product is, say, 2 weeks, unfortunately I can't tell posthog that. Having an ability to use custom duration for breakdowns on charts would be just amazing.

Digital Analytics: PostHog helps me see what's happening on my website or app. It's like looking through a window into the digital world. I can track every click, every page view, and every action users take. This helps me know what's working and what's not. Product Analytics: PostHog tells me how people are using my product. I can see the paths they take, where they get stuck, and where they drop off. Session Replay: PostHog lets me watch what users do on my site or app. It's like having a video recording of their visits. This helps me understand their pain points and make improvements to the UX of the app.

The feature set is definitely what we were looking for quite a while now. Instead of building most of the features on our own, we can now rely on a tool that offers way more that we were always dreaming of.

Would be amazing to have self-hosted offering with group-analytics.

insights into customers using our tool and features, retention, …

It's very simple to use. You can quickly create and share any insights/dashboards you create. It provides great value for product analytics, such as tracking onboarding funnels.

Not really. We need to move from on-prem to cloud, where we think that most of the current bugs we have will be resolved.

Presenting onboarding funnels and understanding how customers move through our product. We're very data-centric and PostHog helps us gather and present that data easily.

Integrating PostHog within the application was incredibly easy. I enjoyed how simple it was to get off the ground and begin collecting data. The PostHog website has easy-to-use features and is nice too.

I don't have any particular dislikes at this time.

It's important for us to know which features are used by our customers and PostHog provides insight into that.

The platform never stood in the way of getting to the finish-line. Rather it helped find a flaw in the way i structured my events. Super intuitve!

It was a bit hard to figure out what the power-ups were. But since Good Tape is a sister-company of Zetland, I was able to copy a lot of the setup from there.

Making events easily accessable in an understandable interface.

Implementation was incredibly easy, and my team was able to port over feature flags and mixpanel events with ease. This dramatically increased our speed to value, and drove a lot of immediate alignment.

As with any new system, there's a learning curve. The team is embracing the new approaches and features with excitement!

We needed an A/B and multi varient testing solutions asap; PostHog was the clear winner. We're also planning to use PH for feature flag management and session replay.

The features are easy to find. I use the recordings feature to observe user sessions. This is very helpful for discovery work and research. Would recommend this

I had difficulty using the filters at first. That's about it

Validating design decisions and understanding user's mental model/behavior.

Ability to favor insights that you like. Great usability feature.

There are so many ways to view the same thing and that can cause confusion accross teams.

Primarily, we are using it to track and analyze our growth by setting and tracking against our goals.

SESSION RECORDINGS holy moly we use this religiously. It is so incredible to be able to see what our users are doing, immediately following their session.

The sheer amount of features can sometimes be overwhelming.

Using session data to understand where people are dropping off on our website, looking at rage clicks to understand what buttons need assistance, and overall being able to see user experiences have been critical to us as a startup trying to understand Product Market Fit.

Generous free starter tier Session replay

Nothing so far, our dev was a bit confused during onboarding since events didn't appear immediately.

Help us understand the product usage and website traffice

PostHog is easy to install and provides a large number of features, such as heatmaps and session recording, out of the box. Support is responsive and informative. Previously I was paying for heat map and session recording features - but it all comes with PostHog for free.

There are minimal video tutorials, but I understand why - it's hard to keep them updated. Some of the default reports in the dashboard are not hugely intuitive.

PostHog lets me see how my customers are using my software in near real time with the session recording features. I have used this to observe and subsequently fix bugs that customers have been dealing with but not reporting.

Posthog is so easy to use, simple set-up and easy to build dashboards for reporting metrics, great navigation as well

If you have a lot of data feeding into Posthog trying to find something specific can be difficult, but overall no real issues.

We did not want to build our own dashboard to access our app metrics, Posthog was a straight out of the box, Set-up very easy and saved us months of work. I used to pull alot of metrics manually, but PostHog has saved us months of work.

Using Posthog as an alternative to Google Analytics for performance marketing. Completely in love with how customizable and insightful Posthog is.

I don't have a ton of negative feedback. The only downside was ocassional downtime with testing which is understandable given the company is growing.

Performance marketing attribution and optimization

I'm a developer and the implementation was pretty straightforward. The dashboard is clean, friendly, and easy to use

I dislike that there's no way to have different environments. The closest to that is creating projects for each environment, but the navigation between projects is not as easy as I would want because when you have a lot of projects you need to start searching for the one that you need. It would be nice to have a way of grouping projects by some tags or have a favorite section.

Understanding the user's behavior. We also use a lot the feature flags. The ability to create dashboards with important metrics and insights

Ease of doing everything , combined with suite of autogenerated and ready to use insights are what make posthog the best product for me

Honestly, cant find much, maybe more templates

Error debugging

I really like the ability to auto-capture the DOM views - and to get the tracking for users that are on our site. It's easy to know MAUs without any DB querying!

They recently turned oft the ability to self-host. This is a bit frustrating because we used to be able to directly query the data from their datastore. Now we have to export. It's not a big issue.

It's basically solving everything that we would get from FullStory, but it doesn't suck and it's cheap!

It's very intuitive, free for a very reasonable load, and super easy to navigate and set up. I use it for all my businesses and wouldn't recommend anything else.

Maybe adding in a tutorial would be helpful!

Which part of my funnel is making people fall through the cracks and easily optimizing them.

- Simple setup - User interaction UI is fantastic - Filtering interactions is straightforward - Option to self host

Self hosting instructions are lacking in requirements (how much storage, how powerful etc)

- Users reporting issues: we can see exactly what the user is referring to

pretty helpful and intuitive to watch recordings

better synethsis of problems and things to watch. not the best for novices.

learning more about the audience

Love the ease of implementation and the session recording capabilities.

Nothing really! The tool works very well and as intended.

Lets us very easily figure out what users are doing in the application and where there may be friction.

I like how simple this is to setup on a react app. It takes less than a minute to get setup and everything works out of the box!

The ui is pretty slow. I can't quickly go through recordings without it lagging and glitching out.

I'm able to see where users are dropping off on my websites and see where I can make improvements.

Toolbar that allows you to view pages and see: - heat map - visit counts - clicks I also love the recording feature, it allows me to better understand my users. A freakishy great free plan of 1000000 events, with my calculations, it should be free for most "simpler" site under 20-30k Monthly Active Users. Install takes about 2min - so quick and easy.

I had to think hard for this sections, my experience with this tool is somewhat limited, but so far for the price of free, seems like there is nothing to complain about. Some improvments to be made, there could be a plugin for wordpress to make it easier to install for those who are not tech savy. It is not a big issue for me though.

Free access to analitics that are more advneced and more GDPR friendly than big boss Google.