PostHog Reviews: 4.4/5 — Solid Choice

PostHog is very intuitive. It is easy to setup funnels, A/B test, screen recordings are high quality (the best compared to other tools we used). It gives valuable information about our users. Working in small startup with limited resources it is hard to find the best way how we can improve our product. PostHog is the best solution we found.

I can't say there is something I've noticed. The main problem we face right now is that we don't have enought time and knowledge to set up all metrics we need.

Get information about users behaviour and needs. Our users rarely come to interviews or complete our surveys. Looking into analytics and screen recordings helps us a lot.

Everything is tracked and recordeded by default The free plan is super generous.

Nothing at all. I really can't find something

See ux issues. Optimize conversion funel

Session Recordings. Being able to identify and understand our users has been very helpful.

I find the extensions/plugins somewhat limiting.

PostHog has been extremely helpful in identifying out UI issues and User Behavior.

I liked how easy it is to use Posthog compare to other software available like luckyorange.

it was bit hard to understand how to implement the open source part.

It helps us understanding the behaviour of our product users and website visitors

I liked the pricing model, also the simple quick start, the immediate response of the open source community team. The recordings are in high resolution and very clear.

I don't have anything that I disliked, there is a common issue with loading non-js files directly, but this is something that posthog are trying to help me with and I appreciate that.

they solve our difficulty to understand how our early customers are using the system, which problems are they facing and what we can do to make our app better.

I like that Posthog provides you with many existing events that hook into your product to get you up and running quickly. The webhook feature of Posthog is also extremely useful to allow for capturing your events and exporting them to other databases where they can be manipulated and stored.

I dislike the lack of a central dashboard to view all events. I also dislike that there are no charts that show you the usage of your events, but these can easily be built using patterns.app.

Posthog solves the problem of setting up your product analytics platform. Additionally, it allows you to host your historical analytics in the cloud instead of recording this information yourself.

posthog skips the inactive session, thus saving time

nothing, however I feel video player can be improved

Understand cutomer behaviour, and improve website and user experience

One of the best things about PostHog is how easy it was to install and get started. All I needed need to do is add a few lines of code to our web app. Once I realised that PostHog cloud did not meet our needs I was happy to find there was a self hosted option.

The self-hosted version can be a bit tricky to set up on Amazon Lightsail and I have been unable to get session recordings fully functioning due to a reverse proxy mis-configuration. This is more on the LightSail side though.

Allowing more granular user segmentation based on behaviour Highlighting drop-off at certain points of the product Providing insight into customer support requests

The many functionalities available with easy integration

Some things are not easily understood their use

Measure the use of my website and how users interact with it

The ease of use. Amplitude is kinda the go-to right now, but it's just too hard to use.

The stock integration with ReactNative/ReactNavigation does not support nested routing.

We wanted an easy way to pull the metrics we need from our app. It helps us to know how we're doing and converting.