PostHog Reviews: 4.4/5 — Solid Choice

Really easy to create dashboards and views and filters for viewing our user data. It's so easy we were able to upskill several members of the team to look at the data themselves.

Pricing is a bit high but otherwise we are happy with the service.

Looking at user behaviour across cohorts.

How simple it is to integrate and get started, yet the incredible features you get to start using out of the box.

Haven't found anything to dislike. I really like it.

Helps me understand more about my users, test and debug my app. Especially for an early stage start-up, it's really usefuy.

Posthog provides so many useful tools for measuring and testing features and user acquisition behavior - it would have taken ages to build half of what is provided out of the box!

The sheer volume of features available in PostHog can be overwhelming, sometimes making it feel like I'm not using everything as well as I could be. Thankfully their support team is super helpful, and documentation is available for everything they make.

Session replay lets us see where user journeys get confusing or intimidating, and A/B testing lets us experiment with changes to see what will land well with our customers. We use analytics all over the place to track growth, which helps us measure and track our targets.

There are many different types of events to work with. We can create reports with this data easily It's simple to send custom events and create funnels. The user interface is friendly It has all data that I need to know how customer experience is!

I miss a visual editor (like google optimize) for ab tests and experiments. Some platforms (like hubspot and webflow) are easier to apply ab tests using visual editor

We have a small business and Posthog plan help us to start our site with funnels , A/B tests and to know how customer are interacting with our site

It's very intuitive and user-friendly. Clean design and great for beginners.

I have not noticed any downsides so far.

It's helping me track analytics for me and my clients to know what problems need to be resolved.

One of the standout features of PostHog is its session replay functionality - to visualize and analyze how users interact with your website or application by recording and playing back their sessions. Custom dashboard feature - to track and analyze key metrics and events. Events of user activities - to gain an understanding of user engagement, conversion funnels, and feature adoption.

Nothing comes to mind; PostHog does the job perfectly.

Getting quantitative metrics during building is crucial; PostHog does it perfectly and helps map them to the qualitative metrics that we collect from user interviews and R&D.

You don't need to be a Dev to use it, it has an easy-to-use application - building dashboards is easy, plus it's great user interface.

Sometimes loading data can take a few seconds, but other than that works great for our purposes.

It allows us to analyse our app data, in an already built system, we could of course build more reporting and analytics ourselves but why when we can put it into PostHog.

event tracking live event tracking. easy to track events

it's very hard to understand The user interface is a bit confusing

tracking events & checking features usage

Extremely easy to set up. Defaults work great, and onboarding was a breeze. Posthog offers a wide range of visualizations and is constantly improving.

I wish it had more auto-creation of analytics. For example, based on my events, auto-suggest dashboards.

It has allowed us to view our funnel end-end.

The ability to watch someone's behavior just gives so much more actionable information than analytics alone

Nothing so far. If I were to say anything, it would be proactively showing weak areas.

Helping me see what users are actually doing without standing over someone and watching.

Has a very generous free tier. Fast and nice to use.

Had some difficulties setting up. Docs are pretty lacking and I had to hack in my own support for Next.js App Directory.

Learning more about how our users use the app, what are they doing, how are they getting stuck, and how we can improve the UX. It's definitely helped us to spot UX inefficiencies that improved the profits of our B2B partners a lot.

PostHog has been lifechanging for our small startup. We were struggling with other tools, and now we can finally see exactly which users are engaging with which screens - and how we can keep improving our platform.

So far, no complaints! The only slight bummer is that we can't quite tell the user's identity (e.g. from their email) until they login for the first time. We don't currently force users to logout and log back in, but will be doing a broader launch soon in which they'll have to login again, so that shouldn't be an issue.

Understanding which features users go to most, any screens causing trouble, and getting deep on our power user behaviors.

Love that it is super simple to get set up, and packs a ton of analytics features.

The screen recording view is buggy and jittery.

Website analytics

Recording user sessions, rageclick events (to find the egregious bugs), love that it's easy to integrate into your app.

Not much! I had a really easy time integrating it and it has a lot of features for our small team.

We wanted to be able to follow user sessions in real time. We are a small startup trying to get to PMF so all of our users are valuable and we want to make sure they're having a great experience.

Tracking events and giving us a better understanding of customers.

Sometimes it is finicky, and sometimes the events don't get logged in.

It mainly solves event tracking.

PostHog is a unique platform providing businesses with powerful analytics tools to better understand their users and customers. With its user-friendly interface, open-source nature, and active community support, PostHog is an excellent choice for businesses of all sizes looking to take their analytics to the next level.

PostHog is an excellent platform for businesses looking for robust product analytics tools. There is noting to dislink about PostHog.

PostHog is solving several problems for businesses. One of the biggest challenges businesses face is understanding their customers' behaviour and preferences, which can be challenging without the right tools. PostHog solves this problem by providing businesses with powerful product analytics tools to track user behaviour, identify trends, and gain insights into customers' needs and preferences.

Intuitive User Interface, nice reporting and video recording

Not very easy for a complete beginner to get all the insights that one would like

we are able to segment the users and visitors, view user behaviour

Price and integration are the best I found - easy to connect and start working on

So far no problems - really like it the interface and solution.

Session replay is one of the most important thing to fix issues as fast as possible.

It's literally replaced 90% of our product stack, we can get rich data insights, session recordings, heatmaps and feature flags - right there in the same tool. We only need to add one tag to our site, maintain one set of personas, and that's without mentioning the fact it's engineer friendly! No more hours wasted in Google Analytics clones. The support from the team is great, and it's been amazing to see the PostHog app grow based on feedback we've given.

Not a lot... other than it can't replace all of the product tools we use (looking at you Mr Product Guide tool).

It's giving us a direct insight into our data, allowing us to replay users sessions, and allow us to slice and dice our personas to release specific features to them.

Session recording with generous free plan. Customisable analytics with many parameters available to use. Almost unlimited integrations and customisation (web hooks, etc)

The mobile web application experience is not the most optimal as the pages does not fit great on my mobile screen (iphone 12 mini). Need to try further functionalities in the future to find other things I dislike. So far it's a great product!

Have clear analytics data for my web site and new web sites I'll produce in the future. It gives me a great reporting platform and incredible ways to automate what I want.

PostHog just worked right from the start. We were using fullstory for session replay and was above their session limit for the free tier. PostHog had a much higher montly session limit and like that the pricing was right on the website instead of hidden behind an enterprise sales person.

It would be nice to include some basic network logging in the free tier.

Understanding end user support requests; being able to replay the session to better understand what the user was trying to accomplish.

PostHog makes it so much easier to implement event based funnel tracking instead of the standard UTM tracking from google. This allows for much more personalization and clear attribution.

I wish there was demographic data in the tool

Post hog gave us really clear funnel tracking information which is especially important when coming from ads!

The UI and the UX are really good, easy to navigate and very intuitive.

Few documentation and tutorials on setting up and getting started especially for non-technical users.

Identifying the behavior of users when signing up. It actually helped us identify which specific fields users had a hard time filling out.

I really like how I can use PostHog for adding data-tracking for new features that my team builds. It allows my product manager to ascertain if the users are using our product as we initially anticipated and if there are areas we need to rework

There is not much to dislike about PostHog, but I don't like the inbuilt tool they use for inspecting elements in order to create actions, it often freezes my tabs.

PostHog allows my team to get user data without having to go conduct a lot of research and interviews. We can easily estimate how users use our platform based on historical data.

Intuitive and easy to understand the initial setup, quick to stand up, responsive team via slack, still getting our feet wet so don't know the full power just yet

There is nothing I have found to dislike yet. The only hiccup I have run into is the ability to create a report in some places where an event has NOT OCCURRED, but have found ways around it

Detecting dormant customers before they churn (retention) and trying to better understand how our users are using our product without needing to bug them all the time.

My favorite feature of PostHog is the session recording. Watching playback of real-world users is like having a UI feedback engineer at my disposal. I can see where people hesitate, choose the wrong item or get confused, and see EXACTLY what the real error message was when they send support an email, etc. The growth accounting graph is also very helpful, showing new visitors vs. returning vs. resurrecting vs. dormant. Also, despite the powerful functionality, the JS included on the site is quite small (compared to many other vendors with this type of tool).

I have no issues or dislikes. A VERY minor note is that I have not been able to find an option for dark mode, which I prefer, but again this is a very minor dislike. And it may be something that is available and I just haven't found it.

Posthog provides a clear, easy to use way to check activity on my site and to monitor the user experience (via session recordings, mainly). It has also proven to be a great way to measure traffic and visitor types without resorting to other, bulkier analytics brands. I have rated support as N/A only because I have not yet needed to contact support.

I found Posthog to have the easiest setup when it comes to click tracking, insights and session recording.

Nothing specific. I would want to subscribe to my product's weekly/daily newsletter.

PostHog is solving product analytics 360 degree. It is helping us with qualitative as well as quantitative insights.

Posthog does a great job of providing users with a simple-to-use platform with a wide range of functions to ensure analytics and trends are tracked effectively and efficiently.

It may look intimidating to begin with, but once the user learns, it becomes easy.

Posthog helps us understand our customer use cases and problems that arise during their experience.

Very easy to set up, feature-rich and generous free tier.

Having only used posthog for 5 days, I have no complaints yet. Recording of canvas elements would be a much welcomed feature as described here. https://github.com/PostHog/posthog/issues/2798

Giving us visibility over user behaviour within our application.

Ease of implementation, intuitive user interface, A+ customer support

Session recording becomes expensive really quickly

Helping with product analytics on our web application