Papaya is a cloud-based software for multinational businesses, built to manage global payroll, cross-border payments, and contractors. Among its most notable features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite also offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Papaya Global with other popular tools in the same category.
The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally. Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal.
We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support. So overall we are happy and satisfied with the portal and the services.
Managing the payroll of different countries from just 1 place. It's really helping us and saving time.
The payroll tool is intuitive and pratical. The team is professional and responsive. In case of issues they always bring a solution in a good delay.
They could still make a few improvements to make the tool more practical for everyday use. But I know that papaya works closely with its customers to take account of their feedbacks.
Some questions about local regulations.
The Client Success team who supports me worldwide, not only is their service level great they are humans and adapt to your style to support accordingly.
Sometimes it can be a slight admin when Papaya switch between their providers as they continue to improve their services. Nothing major just something you may not face with other providers.
Global employment, USA/UK Payroll and IC payment systems
Their SaaS and great CSM make our job of managing a distributed workforce much more manageable.
The platform still needs some improvements and automations. There are also limitations on the employee experience you can provide, as it depends on the local partner of each region.
Thanks to Papaya, we can manage our EOR onboardings and payroll almost seamlessly.
The fact we can manage our entire payroll process through a single point of contact, the SaaS platform which let's us examine and evaluate our workers in a glance, the BI platform which helps us uncover trends and insights based on our payroll.
Nothing in particular, we're very pleased!
Papaya has helped us take our company to the very next level by helping us automate our payroll processes. This maybe something lots are underestimating, but managing payroll with global/remote workers is a great pain, especially in todays world with greater regulation and the need to work with multiple vendors. It’s also completely unnecessary, as we learned when we began working with Papaya. Automation is not only easier and faster, it’s also better. We used to suffer from manual error issues, with Papaya these have been eliminated, and making changes to the terms of employment of a worker abroad is no longer an administrative nightmare and compliance risk. We highly recommend Papaya Global for any company who wants to manage its payroll though a single SaaS platform with no dependencies on manual work. They make it easy to switch and the benefits start paying off shortly.
Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback.
They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site.
The ability to hire remotely and various locations
Papaya Global allows to set up a minimal-intervention automated process for ongoing global HR management.
The website has a slightly longer onboarding than anticipated but Customer representatives make it easy al so going the extra mile for your voice to be heard with Product.
Papaya Global literally makes complex and legally-binding global HR management a no-brainer, allowing complete legal financial and HR governance of a global workforce.
The easily use in the platform with all the necessary data online with the availability of the team to support in a short time!
Improve the open invoices to one place instead of in each country
Hire external employees in locations without sites of our company
Employee onboardin and the ability to upload an employee contract, which allow papaya to collect all details.
Lack of technical enhancements to the employee profiles
There are too many to mention, but I think with the right resource support papaya could go really far.
Efficient Onboarding in 48 hours - was smooth
Expensive, a bit more than the competition also they gave a discount
I found Papaya Global through this site: https://remotepad.com/best-eor-companies/ The choice was done after talking with their rep. Everything was smooth, however they are clearly on the pricey side. But i assume quality has a cost.