Papaya is a cloud-based software for multinational businesses, built to manage global payroll, cross-border payments, and contractors. Among its most notable features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite also offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely. Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going.
I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly.
The response and the changes to our requirement is pretty good. I must say it's a stellar service. This will make our job easy.
Papaya Team understand the requirements and can implement payroll amid constantly changing regulations
No real negatives to pick out from the services received by Papaya.
The problem solving is at a god level. The team are very responsive.
I really like the expertise of the payroll team
Invoices should be more detailed : worker ID, items
Uniformizing payroll process Decreasing interlucuter's number Centralizing payroll
First of- great service is a huge benefit and the platform is extremly friendly and easy to use. Everything is on point
have not yet faced any difficulties. will amend my review in the future if nessecary
Hiring in countries where I dont occupy entitiy
The Customer Success team is great to work with. They are quick to respond, answer all questions, and are very nice.
So far nothing! Everything has been great with Papaya.
Our international hiring has been a lot easier with Papaya Global.
Papaya Global is a very helpful solution in order to manage payroll for several locations: having everything on the same platform, a single point of contact, and the same format for every report, is very valuable. The platform is also user friendly, and the Payroll experts are available for any question.
The invoices are not always as much details as we'd like to, and the PTO import system on the platform is not Papaya's best feature yet.
We don't always have the full knowledge of every locations we are operating, Papaya's helping us with that. Thanks to Papaya we can hire and process payroll for employees in several locations, including social declarations.
Simple and effective site. Very straight forward to process payroll. I love having a dedicated specialists to go to, she's very responsive, it feels like she's part of our team.
Massive update of employees personnal datas is cumbersome as we need to request a specific file to make the update.
Centralizing and uniformazing payroll process (as we operate in several countries)
I really enjoy the responsiveness & expertise of the local teams across the diverse locations we have. When having issues or last minute adjustments, the team & CSM are responsive and understanding.
The invoices could be more detailled or specific as in some case, we have trouble to link specific items to specific employees. The massive update of employees data's fixed data (home address, job title, salary) can be cumbersome as we need to request a specific file in order to perform the update.
Centralizing the payroll & smoothing the process as it is uniforming it. We were able to construct our payroll process around Papaya's data input mask spreadsheet. And decreasing the number of interlocutors which ease the communication.
A great company with a beneficial and efficient global payroll solutions, especially for those who employ in various countries. Papaya Global is a very friendly and easy-to-implement platform. The implementation and customer success team is always available and professionals and help with what is needed. Perfect for a company like us .
So far I am happy with the Papaya Global services .
One managemnet report in one single format . Swiching from manual report to automatice global report in 2 minutes .
The UI is amazing you find every single document at one place, easy to download and view and easy for decalration and stuff
How it just throws the payslip and tax computation sheet together and with same name. atleast the name of the pdf should be different, Not sure if this is something from papaya side or my employer issue but yeah that's irritating
Payslips and all the finances at one place and easy to download view store and perform all the operations