Papaya is a cloud-based software for multinational businesses, built to manage global payroll, cross-border payments, and contractors. Among its most notable features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite also offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.
( 1 )
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Compare Papaya Global with other popular tools in the same category.
Very positive experience so far: Friendly, responsive and supporting team Platform is straightforward and intuitative Good notifications Short onboarding time Good cooperation with local partners
Invoices in dispute- long time to correct an invoice
to hire talents internationally
I like the idea where they have a point person for our account who responds to our queries in no time. We always felt confident that somebody is rightfully in charge. On-boarding of employees is super-easy in their portal; and if you need assistance, their Customer Support assigned to our account is always easy to reach... and to top it all, very professional to deal with.
In all business dealings, we do have some hiccups though, but i don't want to highlight that. As what matters most to us, everytime we have a problem with Papaya, they're readily available to assist. In short, they're not gonna throw us off the bus... in times of problem/s.
They handle everything about our Payroll Management, and all we have to do is pay the whole thing and Papaya as well. We have more time to focus on our business for growth, and leave the Payroll hassle to Papaya, the whole time!
A great company with a beneficial and efficient solution, especially for those who employ in various countries. Support many countries. A friendly and easy-to-implement platform. The customer success team is always amiable and available, gets back quickly and tries to help as much as possible with what is needed.
Nothing I can think about at the moment :-)
Helps in hiring employees in countries where we do not have a legal entity, and we have many such countries, including information about those countries in terms of laws and regulations
Onboarding and payroll features on the portal are very user-friendly. For a client like us that has employees based in several countries, submission of monthly expenses, and payroll adjustment details are easy because the portal is well organized. The customer service managers for EU, Canada, and APAC assigned to us are all very efficient. They would train us first on certain features and along the way, if I have questions e, they would readily help. I also love Papaya's Countrypedia. Very useful and insightful!
So far I am happy with the services Papaya Global offers to us.
Hiring and onboarding employees from different countries is the best help Papaya Global assist us with. They enable us to employ qualified employees from different countries while processing the HR services seamlessly.
The pre sales and implementation process were very smooth, the system was implemented seamlessly. The customer support we have since received has been very good, particularly the speed of response.
Navigating new labor markets is tricky, and sometimes it would be good if the Papaya team provided recommendations when setting up new projects. Also, we are still finding our way through some of the pecularities of paying expense claims (and tax treatment thereof) in different parts of the world.
Helping us to engage talent in markets where we do not have a local entity
I like the fact that we have a go-to-person who follows us constanly and it feels like she is part of our team. It is a relyable service and it made hiring worldwide easy
We had a difficult time while they were going through an internal re-org. But this has been solved now and we are confident to stay with Papaya for many more years
We can hire globally without needing to think about compliance, finding local partners, or visa issues, as they provide support on all these topics. The payroll platform is very easy to use and payroll works in the same way for any location, which is a very good thing, if you are hiring all over the world.
Very quick to respond. Super compliant with global regulations. Knows exactly how to engage with in country partners. Easily approachable Reliable
Not much, they are always there to help.
Hire the best talent who are willing to work from their home country and not willing to move to UAE. It has significantly helped us to reduce costs by hiring staff from various geographies. Hire talent in the most compliant way. Smooth payroll for any specific country.
Papaya is able to manage ALL of our employees globally, everything is managed through the platform, it's easy but sophisticated
nothing really, I like the solution a lot
We are able to streamline all the employees, to have one portal for them to onboard and manage their personal info and we can get a dedicate team of experts in the global complexities of taxes, compliance, benefits and equity
Papaya Global offers features with the latest technology that make payroll processing a lot easier than it has ever been.
I haven't come across any negative experiences with Papaya global
Papaya Global enables us to hire people from any part of the world by taking care of the local legal requirements and by processing payroll as well. This lets the business be location-agnostic. With the technology that the platform of Papaya Global offers, it becomes so easy to administer.
The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country. My team uses the platform every day.
I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives.
All in one place! Also the fact that can manage payroll as well as EOR