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Papaya Global
Global Payroll Simplified
4.5
(31)
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Papaya Global Reviews & Product Details

Papaya Global Overview
What is Papaya Global?

Papaya is a cloud-based software for multinational businesses, built to manage global payroll, cross-border payments, and contractors. Among its most notable features include cost breakdown analysis, data security, benefits administration, and records management. The integrated suite also offers tools for hiring, onboarding, managing, and paying employees in one end-to-end solution.

Company Papaya Global Ltd.
Year founded 2016
Company size 201-500 employees
Headquarters Tel Aviv, Israel
Social Media
Papaya Global Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Papaya Global Features
Audit Trail
Automated Payroll Processing
Benefits Management
Compliance Alerts
Custom Payslips
Customizable Reports
Data Security
Direct Deposit
Employee Data Import/Export
Employee Records
Employee Self-Service Portal
Expense Reimbursement
Garnishment Management
Global Payroll Consolidation
HR Integration
Mobile Access
Multi-Currency Support
Multi-language Support
Off-Cycle Payroll
Onboarding Tools
Payroll Deductions
Regulatory Reporting
Scalability
Tax Compliance Management
Third-party Integrations
Time and Attendance Tracking
User Permissions
Vacation/Leave Tracking
Wage Garnishment
Year-End Tax Filing
Papaya Global Media
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Papaya Global Screenshots
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Last updated: June 17, 2024
Papaya Global logo
31 Papaya Global Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Jan 20, 2023
 Source
Overall Rating:
0.0
AG
Verified Reviewer
Founder
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"One of the worst companies we've done business with."
What do you like best about Papaya Global?

At the end of the day our employee did get fully paid. It was only through a lot of work by our employee, including legal counsel, and work on our end. Our termination period was only 30 days which made it easier to leave.

What do you dislike about Papaya Global?

Papaya held our deposit return over a month past the due date we agreed on. They have continued withholding a credit memo over 45 days beyond the payment date without reason and have not given a payment timeline. Overall, the communication is abysmal; you must follow up many times and escalate to get an answer. Our employee consulted with legal counsel because Papaya attempted not to pay out accrued PTO multiple times. We had to review the law in the country because Papaya's local office was not following the law. Papaya missed invoicing us for a month, causing audit issues and requiring escalation to their CFO. For a while, they insisted we had paid an invoice we never received or paid. Our employee did get paid that month which was a relief. We've had many, many customer service reps.

What problems is Papaya Global solving and how is that benefiting you?

Doing the bare minimum to hire an employee in Italy. We've moved on to another EOR serving us much better, night and day, in terms of service and transparency. Papaya is significantly overpriced.

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