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Salesforce Platform Reviews & Product Details
Salesforce is a cloud-based software designed to help businesses find more prospects, close more deals, and provide customer satisfaction. It is a complete suite of products, that unites sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping the business grow relationships with customers and employees alike.
| Company | Salesforce |
|---|---|
| Year founded | 1999 |
| Company size | 10,001+ employees |
| Headquarters | San Francisco, California |
| Social Media |
| Capabilities |
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Salesforce Platform with other popular tools in the same category.
Automation. Release notes. Easy to use. Communication with our account rep
Nothing. It works great for us. Our account rep is great!
Managing our accounts and contacts.
Ability to enhance existing applications and build new. Ability to use App builder,
Some of the feature are stll have a look of classic. It would be easier if everything is migrated to lightning.
Ability to enhance the existing application like sales cloud and service cloud and also be able to build the new applications. Darg and drop to create new objects with various datatype of ffields.
The platform is easy to use and also understand. It saves time as tasks can be automated
Integration with Salesforce can be be very complex
Salesforce makes it easy to access the data from anywhere and at anytime. And it makes it easier to see the customer information and history at the click of a button
Many analytics and insights are available to learn more about business Good supervising and productivity tools Unified profile of the customer
The only negative thing is that the products are very costly and might not be the best option for smaller businesses
More building on platform with less coding; user friendly platform Unified profile of the patient (360 view of patient) Enrollment processes and tracking Call center
Very adaptable and scalable. Effective and easy to import and export data. Can easily integrate with other systems. User Friendly
No downsides as of now. Code migration/branching strategies. No
Sales, Field Service and Front Line
Connect your CRM to any of your internal systems, build a 360 view of your customers.
License pricing is not cheap, but it is worrh it
Track customer journey, support and sell from 1 place, connect many apps
The UI and interactive nature.When I started my career,it felt real nice to see such new and interesting opportunity.Now in this world of data and intelligence,it awesome!
All is fine.Everythig is perfect.Its so good that I want to learn everything about it to the best.Have worked on Sales,Service and Financial cloud so far,all I have the good experience.
Helped serving customers in the best possible way.UI and different skills I learnt from it. UI and different skills I learnt from it. UI and different skills I learnt from it.
The Cloud platform features, CRM capabilities, easy to integrate App Exchange
Governor limits but need to live with it to support cloud capabilities
Allowing our business to use the digital tools going away from excel sheets
The structure of the things, organization
Very Crowded and food was not tasted good
Help management all day of sales person and give more view about customer experience
It help us to track customer behavior in real time
We had to work in a cultural change with sales tram in order to have accurate data
Adaptation to our market