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SMTP2GO Reviews: 4.7/5 — Highly Rated
SMTP2GO is a cloud-hosted email delivery platform that provides secure, reliable SMTP relay and RESTful API-based sending for transactional, marketing, and bulk email. The service emphasizes deliverability (DKIM/SPF, sender verification, blacklist monitoring, feedback loops), reporting and analytics (bounces, opens, clicks), global infrastructure with regional data centres (US, EU, AU), subaccount/agency support, and integrations/OSS SDKs for common programming languages.
| Company | SMTP2GO |
|---|---|
| Year founded | 2006 |
| Company size | 11-50 employees |
| Headquarters | Christchurch, Canterbury, New Zealand |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English, Persian, Vietnamese |
SMTP2GO Pros and Cons
- Strong deliverability features (DKIM/SPF, feedback loops, blacklist monitoring, spamtrap detection)
- Global infrastructure with regional data centres and data-residency options
- Flexible sending via SMTP relay and RESTful API
- Open-source SDKs and official plugins (WordPress, cPanel)
- Generous free tier (1,000 emails/month)
- Free plan has strict hourly/daily caps and short reporting retention
- Limited native marketing automation/campaign management (segmentation, advanced workflows, A/B testing)
- Add-on costs (extra IPs, archiving, SMS) can increase total spend
- UI full localization beyond English / plugin locales not clearly verified
Compare SMTP2GO with other popular tools in the same category.
It's simplicity and reliability are perfect. Not once had an issue with delivery and the additional insights are great
Not much to report here. Does as advertised. Not sure how it improve it either
Smart connectors for hosted email services and application reports for backups and reports without provisioning a whole separate mailbox
It is easy to use, really good support and amazing dashboard.
IP addresses changes so its hard to put in email security
Allowing us to scan to e-mail, etc.
Most reliable SMTP service we have ever come across with immediate customer support. Their online portal is much more responsive and feature rich when compared to other competitors.
Nothing at all, we are receiving an excellent level of service.
Had a couple of minor problems with email delivery. Used their excellent email tracking feature to prove that emails were being delivered to another third party who were at fault.
Can use the port 25 directly. some applications or appliances do not let you use custom ports, other services do not offer this capability. Also some services requires you to use https, configure certificates, and in that case for this data that is not that sensitive and is for home, do not need so much features.
Nothing, in general the current features are good and work as intended
Surveillance. I have cameras of different brands at home and also have some products of different brands that i made work together with some scripts, then i need to receive emails with photos, sound clips or videos of what is happening. SMTP2GO helped me to simplify everything using emails instead of notifications or custom applications. Only configure to send an email using SMTP2GO and can receive the data from the cameras or my scripts.
Perfect service: there are no other adjectives. Careful staff, prompt answers, totally collaborative and problems resolving. what more could you ask for? Thanks
no complaints so far. I just need more character
Good integration with Azure SaaS
Its no-nonsense approach to allowing outgoing mail in tricky situations. We have used SMTP2go on a range of devices and software applications where getting a regular SMTP service fails.
There is very little to dislike with the SMTP2go service - I can't think of anything specific.
Where customers have legacy or outdated systems, we find SMTP2go faultless with allowing us to send out email without specific security requirements. The ability to add their servers to the SPF records means we have very few issues.
Fast and reliable and very transparent to my user.
Need an email when precense of bounce email
Control my volume of email and notice who is my biggest user
Simple online interface and reliable service.
A while back they were looking at discontinuing one of our servers. They have since kept it open to minimize a change over process on our end.
An independent mail server for automation installations installed all over North America.
If you need reliable email sending, this service is the way to go. Never had a problem, easy to configure and very reasonably priced. Highly recommended for anybody sending automated or high volume of e-mails.
Can't actually think of anything. Everything just works "out of the box".
Many corporate mail servers are hard to set up for automated outgoing emails such as notifications, account statements, invoices, etc. With smtp2go this is as easy as 1, 2, 3.
After looking for a reliable email service I found SMTP2GO, no complains so far after several years of great service.
Nothing, everything works as expected and the way I like, no problems at all
Email sending problems, gmail, hotmail, outlook... always blocking my email sent by my sever.
Th sign up, setup and configuration is very simple. Getting started was easy. The reporting is very good too. The support team are very quick to respond to any issue or question.
Sometimes the billing through Fastspring is a bit flakey. Changing billing details has proved a little cumbersome on occasion.
We find it very simple to integrate into our ERP system. It is somewhat easier than using MS365. The biggest benefit though is the reporting on success and failure. We can respond to failed email delivery very quickly which in turn assists to maximize our billing recovery.
Simple and fast very easy to use never been an issues
nothing. I can't find anything just a pleasure.
spam stopping makes it eazy to send out mass email
SMTP2GO is very scalable; such that your team can start small and ramp up a plan as required. Monthly billing is very reasonable. SMTP2GO offers this service at a higher level than most Internet Service Providers.
We been using SMTP2GO since September 2017 and not observed any dislikes of their service
SMTP2GO allows us to send emails through their SMTP Server regardless of the internet provider. It will verify the company domain, reduces chances of your email being see through a flagged spam SMTP server, and optics into usage of the service across the organization.
It was easy to setup and was up and running within a few minutes. No problems with delivery and love the weekly reports which are useful to see the delivery success rate.
Nothing - I think its great - I will be recommending this service to anyone who is in the market for a SMTP relay.
Great email delivery to our clients - emails landing in the inbox of clients due to the trust level of the smtp2go servers.
I like the search functionality of it and I'm able to find what I need very quickly. I have to monitor it constantly for our business and it helps me ensure that their aren't mistakes on our end, and if their are I can track them down and fix them. It also helps by letting me know if something maybe wrong on our clients side of things, and by being able to offer them assistance and guidance and really go the extra mile with customer service.
Honestly I don't dislike anything from this product. I find that it meets my needs and that it works exactly as intended. If there was anything I wanted it would be the ability to view the charts in different formats, for readability for myself and for meetings, some people respond better to different visual charts and If I didn't have to take the time to generate my own that would save me more time, which saves money.
It helps our business confirm that our messages are getting where they need to be. As a business that is all about messages, emails, texts etc, its absolutely vital that our customers are getting the message as intended. This program has helped me track down bugs on government clients after they have updated their systems. Being able to see in real time as our messages go out and are confirmed properly brings peace of mind to my boss, and our customers know that we are ensuring nothing is being lost along the way. Thanks to SMTP2GO having gone the extra mile with clients we have obtained more business from our clients which has made the product pay for itself.
The simplicaity of the service plus real-time data
A lower tier pricing package for clients who don't need to send many emails
Don't need to use client's mail service or put their domain at risk of being hijacked for spam and later blacklisted
I like how easy it is to set up on WordPress sites and how quickly it starts working. It really helps with our entire business, it helps keep our clients connected, and it is very easy to use throughout hundreds of different websites with dozens of different industries across multiple countries and parts of the world.
I dislike having non-secure connection as default. It would be great if by default they forced you to use TLS so to discourage sending unsecure mail. Or just offer the API version as the default and make sure everyone is aware you can use a API version. The interface is also a bit off if you're searching for sending domains to add. If you type in the box to add a domain and it already exists, it just goes to that domain but it's not clear if it just added the domain or if it was already added.
We wanted a reliable way to send emails for all of our client websites, and SMTP2Go never misses a single email! This service is great, it really helps us with all our daily tasks and we can really help all our clients stay connected.
Rapid implementation, ease of use, reliable
Nothing at this time. Functionality largely invisible as you'd want with mail system
Allowed us to hook our CRM up to email in minutes
Reliable uninterrupted service. I travel worldwide 9 months a year and use wifi services worldwide. I use the SMTP service on 9 of my email accounts without fail.
None found so far. Everything works for the services I require.
Uninterrupted uptime, use SMTP on my email accounts with no issues.
The user interface is very modern and useful. The system is very easy to configure and work without any troubles. I also appreciate the very fast support when needed.
Too early warning when near to reach limit. And message suggest strongly to upgrade while overquota is allowed
I was first using SMTP2GO with a phplist system but now I do use it for common email especialy with domestic gmail and my own domains.
Our e-mail never ends up in the recipients spam box. Fair pricing.
We had some issues with the exim mail server, however this was swiftly fixed after talking to support
Never does our newsletters or invoices end up in our recipients spamfilter anymore.
- Helps you to get the insights of ones business, with its improved dashboard. - it is the well-managed, scalable and reliable email delivery system. - they do have best reporting system which uses the graphical interpretation. - Transactional email tracking has become so simple and efficient with this. - They have good customer support system that too 24*7, hence they resolve your issue very fast
- We do experience high no of bounce backs sometime, but that happens little often. - As, its not so frequent, rest of the things are good - They should come up with more affordable plans
- Our business needs a system which takes no overhead to use it, no special requirement for skilled specialist always siting and monitoring it. - This saves a Hugh amount for hiring specialist for this work as this application can do all work. - It also allows to merge different IPs with same mailing servers. which is the scenario in my business case. - Overall this application helps a lot in saving money and boosting up the business.
I use itas a gateway for my Exchange server. And I get reports about every single email. Great! It is also really worth the price. Ive been using it for years and will keep on using it for years.
There is nothing I dislike. It works fine.
Our server was considered a spam sender. Never again.
Its the best email management software available, You have hell lot of things to do with it, it takes care of your all automatic mail related headaches. You don't need to piss off your head in this. Everything is managed by application itself
I find this application worth every penny, I don't find any dislike feature in this. Still they can improve in no of bounce back issues.
I am just new to this SMTP, still I love this application. I thing realised is every thing is well managed on your dashboard.
- This service will enhance the business impact, Huge number of server to keep you running always. - hardware as well as software requirements are not specific. - this service is reliant and fast
service is doing great job for transactional email related business. I don't find any dislikes or cons
Currently we use SMTP2Go for sending mails for the registration done on our site. The automatic mailer service is so helpful, no need of overhead task.
* Easy to configure nature makes this application very user friendly. Best piece of work in UI & UX. Developers out there would really love as the dashboard is well organised with controls being easily accessible. * Graphical representation gives intuitive insight about the usage. * Application servers are spread over different region hence the they are always online servers less change of bounce back. * Your issues are resolved in no time as their support time work really fast to resolve your problems.
* They should provide some benefit in their subscription plans, for the ones who has been using this application since long. * I really don't feel any such major issue to be worked on, I believe they should continue their fast and reliable service.
This application really helps me to send the daily reports to the users as I don't own any SMTP servers. SMTP2Go really works for my business requirement.
- Best reliable and trackable email delivery platform for any business, really serves the marketing purpose. - Online support team is available 24/7, you can expect quick reply and resolution to your problem. - Since its a web based interface you can easily integrate it with your existing system where you may be using shared IPs, Also they don't have any specific software and hardware dependency. - The have easy to use system no complicated process to learn , with superb user interface.
I don't think there is any dislike for such a wonderful service. This service does exactly what is expected and everything what is needed.
I have been using this service for my existing project where email delivery is must for smooth running. I can go without any overhead work, send mails to the customers. They do send mails with unsubscribe options for the customers, if they don't want to receive mails that option will surely help them.
When I am sending emails using SMTP2GO I am sure the mail will be received (if the recipient is ok)
I don't find disadvantages. It is played, yes, but it worth its money.
Our mail server is constantly having problems with blacklists and other that result in mails of our business clients being rejected.
We migrated from an on premise email server to SMTP2GO a couple of years ago now. We write town and parish council software and wanted a cloud service that allowed our users to email out documents and files from our Software as a Service solution. Keep up the good work SMTP2GO and we look forward to the seeing new features and services moving forward in the future.
At the moment we are struggling to find to many issues with the service. One think that was a little frustrating was the changing of the records that needed to be adding. We deal with various IT Departments, that are not always willing or helpful. Once we'd got them to update the domain records once, which in some instances takes a while, to get them to go through the 2nd lot of changes for the same service has proved difficult for some.
With the solution that we have through SMTP2GO, this has allowed us to easily manage and setup existing clients and have also now included the email delivery service as standard with new clients moving forward. Another huge benefit that our customers are experiencing since we moved our service over, is that the they now have the ability to send emails from their own domain. This has had not only a huge impact on the providing professional email functionality within all of our modules, but it with users being able to use of their existing emails to now send out from has been very well received from our previous clients.
This platform is really fast and reliable, viewing your delivered report is really well managed. These business emails have inbuilt unsubscribe me option for the costumers, who receive such mails. They can anytime unsubscribe from the email letters. Their email tracking feature is really worth it, they solve most of your problems on their own.
Emails are bounced backed.Required to improve in data recovery as well as in threat protection area. Needs more updated spam filters.
Sending bulk emails such as advertising , offer related mails to the customer. These mail are send regular