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Symphony Logo
Symphony
Orchestrate Your Workflow
2.5
(5)
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Symphony Reviews & Product Details

Symphony Overview
What is Symphony?

Symphony is a secure and compliant collaboration platform that connects markets, organizations, and individuals. It offers encrypted messaging and file sharing, enabling users to communicate and collaborate effectively while maintaining data privacy. The platform integrates with various enterprise systems, enhancing productivity and streamlining workflows. Symphony is designed to meet the rigorous compliance standards of financial institutions and other regulated industries.

Symphony Categories on Findstack
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What Symphony is best for?
How does Symphony compare to Alterdesk?
What are the pros and cons of Symphony?
Symphony Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone
Training Documentation
Languages English
Symphony Features
Activity Dashboard
Automated Workflows
Brainstorming Tools
Calendar Integration
Collaboration Tools
Customizable Templates
Document Management
Document Templates
Email Integration
File Sharing
Gantt Charts
Kanban Boards
Messaging/Chat
Mind Mapping
Mobile Access
Notifications
Offline Access
Password Management
Project Tracking
Real-time Collaboration
Reporting & Analytics
Resource Management
Search Functionality
Task Management
Team Workspaces
Third-party Integrations
Time Tracking
User Permissions
Version Control
Video Conferencing
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 20, 2024
Symphony Logo
5 Symphony Reviews
2.5 out of 5
Small Business (50 or fewer emp.)
Aug 14, 2022
 Source
Overall Rating:
4.0
Marie Guerline S. avatar
Marie Guerline S.
Managing Partner
Share
"Securely connect with colleagues and people in other organizations"
What do you like best about Symphony?

Ability to securely exchange data through WhatsApp and its integrated in our CRM system

What do you dislike about Symphony?

It's very expensive and really hard to learn. Not very user friendly.

What problems is Symphony solving and how is that benefiting you?

Easy to securely exchange sensitive financial data within and outside our company.

Mid Market (51-1000 emp.)
Nov 16, 2016
 Source
Overall Rating:
2.0
DL
Danielle L.
Harvard Medical School Center For Primary Care
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"How'd it work"
What do you like best about Symphony?

The best features were the customer service representatives

What do you dislike about Symphony?

The fact that it didn't meet the needs we were looking for. Overall not the right product for u

What problems is Symphony solving and how is that benefiting you?

Realized that a software might not be the fix to our problems

Enterprise (> 1000 emp.)
Oct 29, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Symphony?

The fact that it gives you all the information you need to follow to create tickets, it doesn't matter if it is your first time using it, you will know how to browse in it.

What do you dislike about Symphony?

Some criteria that needs to be filled that I don't consider it is necessary

What problems is Symphony solving and how is that benefiting you?

IT service requests

Enterprise (> 1000 emp.)
Dec 13, 2017
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Symphony"
What do you like best about Symphony?

personally I am not fond of this program however we needed to update from our micros sitewide I guess this was the Best alternative

What do you dislike about Symphony?

Finding a lot of glitches that can't be controlled .

What problems is Symphony solving and how is that benefiting you?

It is an upgrade from micros which probably Was the less expensive alternative to new equipment

Enterprise (> 1000 emp.)
Jan 24, 2018
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"The worst thing to ever exist"
What do you like best about Symphony?

I like how I can manage all of my events in one space from creation and registration through to communication.

What do you dislike about Symphony?

I dislike how glitchy it is and it never seems to function properly.

What problems is Symphony solving and how is that benefiting you?

We are able to keep our events organized and walk through most of the process in one place.