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Twilio SendGrid Email API
4.1

( 348 )

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Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
VR
Vimal Raj
Founder & CEO
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Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Twilio SendGrid Email API video thumbnail
Twilio SendGrid Email API - Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Screenshots
Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2025
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
Dec 30, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome SUPPORT!"
What do you like best about Twilio SendGrid Email API?

They get my email delivered, and if there are issues, they provide AWESOME support!

What do you dislike about Twilio SendGrid Email API?

Chat support seems to have decreased in terms of availability.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

They ensure that my emails get delivered to my customers!

Small Business (50 or fewer emp.)
Nov 23, 2017
 Source
Overall Rating:
5.0
MB
Michael B.
Technical Manager
Share
"Amazing for more than a year now. Pretty easy to integrate and secure as well"
What do you like best about Twilio SendGrid Email API?

Using SendGrid is a breeze. its very easy to use. Their documentation has grown from the first time i interacted with it. Its now easy and more faster to find information on how to integrate and actual integration. I advocate for security and the introduction of the 2FA was good.

What do you dislike about Twilio SendGrid Email API?

I have no complaints for the services provided. amazing so far.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid gives me the ability to send out emails and also get analytic at the same time. No other integration gives you out of the box features. Exactly what i was looking for. I have more clear knowledge of my deliveries and failures

Small Business (50 or fewer emp.)
Oct 11, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy, fuss-free experience. Superb API support."
What do you like best about Twilio SendGrid Email API?

Very intuitive UX that is a pleasure to use, marketing campaigns are a breeze to create with their high quality templates. Node.js documentation (and I daresay for the rest of the sdks) are well-written and concise, making it easy to integrate.

What do you dislike about Twilio SendGrid Email API?

There really isn't anything to nitpick. This is a very well designed product.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

EDMs used to be cumbersome to send and manage, sendgrid has made it such a pleasure that I now I can't wait to send my marketing emails!.

Mid Market (51-1000 emp.)
Oct 08, 2017
 Source
Overall Rating:
5.0
FF
Frank F.
Real Estate Broker
Share
"Best email marketing tool I have used so far."
What do you like best about Twilio SendGrid Email API?

Simple, effective and responsive emails. I have been getting better deliverability since making the switch.

What do you dislike about Twilio SendGrid Email API?

I don’t always receive my test emails for some reason.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Campaign emails for new developments, leads directly to showings and sales

Mid Market (51-1000 emp.)
Oct 05, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Saddened I didn't try this earlier"
What do you like best about Twilio SendGrid Email API?

I really enjoy the poiwer of sendgrid. We converted from mandrill, and have been nothing short of ecstatic. We custom brand the sending domain and user interface. The API is excellent, and a drop in replacement with excellent documentation. The tracking and stats facilities are excellent, and more powerful than we can imagine. We have several user identities with varied levels of access to the service.

What do you dislike about Twilio SendGrid Email API?

The main sendgrid website is a little hard to navigate, but this isnt an issue with the app itself.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use this for our transactional emails, and have realized that sendgrid provides powerful tools for analysis of delivery of transactional and marketing emails. The unsubscribe feature is excellent, and ensures we remain CAN-SPAM compliant.

Small Business (50 or fewer emp.)
Sep 30, 2017
 Source
Overall Rating:
5.0
AB
Ari B.
Owner
Share
"SendGrid transactional/marketing email service"
What do you like best about Twilio SendGrid Email API?

The user friendliness of the UI is outstanding, reliable& stable service, plenty of tools for customization, well documented API, excellent deliverability, great tools for import, edit, name, rename, segmentating contact lists, great automation unsubscribers management, excellent email campaign building logics. In other words: Great value for money!

What do you dislike about Twilio SendGrid Email API?

Lack of tools to generate email workflow based on recipients reactions and time intervals. Lack of initial wizard to help the user to fine tune the system for optimizing mail deliverability

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We have SAAS ERP solution. We use Sendgrid for two different purposes: 1. Our system is using sendgrid transactional mail sevice (Through sendgrid API) for sending emails on behalf of our subscribers for various needs (invoice sending for example) . 2. We use the marketing campaign system directly, through user interface, by importing lead lists and creating campaigns for them based on segments to improve ctr and conversion rates.

Small Business (50 or fewer emp.)
Jun 26, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Send Grid is Great!"
What do you like best about Twilio SendGrid Email API?

When it comes to SendGrid, I like the user interface and the contact management.

What do you dislike about Twilio SendGrid Email API?

There's nothing really I particularly dislike about SendGrid.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid benefits our marketing efforts by allowing us to track our click through and open rate. It also allows us to manage our unsubscribes effectively.

Small Business (50 or fewer emp.)
Jun 01, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple solution, huge time saver"
What do you like best about Twilio SendGrid Email API?

We use SendGrid because it integrates well with MailPoet's Wordpress plugin. Our newsletters are now automated, and that is an amazing feeling.

What do you dislike about Twilio SendGrid Email API?

I've had no problems with SendGrid or its integration with MailPoet.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Time management - Now our team is able to focus on other projects, rather than spending valuable time laboring over weekly newsletter emails.

Small Business (50 or fewer emp.)
May 27, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent email marketing Platform!!!"
What do you like best about Twilio SendGrid Email API?

I love the navigation and ease of use as well as the customer service that tells you exactly how to operate this software solution. I found the platform to allow me to learn quickly as the layout is logical. The price is very competitive and also the solution allows most companies to run a whitelabel service on it if you have more than 1 client if you are an agency. The reporting part of the software is very detailed and can provide a great level of intel for you and your clients. So outstanding and also A/B testing can be very useful when trying to learn the best way to target your customers. I would ty this platform first before any other and you will see how easy it is to use and benefit from.

What do you dislike about Twilio SendGrid Email API?

I found very little things to dislike about this product. If anything I would like the system to be able to integrate with certain CRM systems.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I am solving my problems by using this software to communicate effectively with their brilliant level of authentication that allows more emails to get through to the intended recipient using DKIM settings and so forth. Also the cost again provided me with a platform that would fit in with my budgets that other systems would be too expensive to do.

Small Business (50 or fewer emp.)
Jan 23, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for transactional emails "
What do you like best about Twilio SendGrid Email API?

easy to use. Great back end UI. Our developer liked it since it was easy to implement

What do you dislike about Twilio SendGrid Email API?

nothing. I thought it was great to use.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

automated emails like password resets, you've had a sale email or welcome email.