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Twilio SendGrid Email API
4.1

( 348 )

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Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
VR
Vimal Raj
Founder & CEO
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Ask Questions about Twilio SendGrid Email API
What Twilio SendGrid Email API is best for?
How does Twilio SendGrid Email API compare to Folderly?
What are the pros and cons of Twilio SendGrid Email API?
Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Twilio SendGrid Email API video thumbnail
Twilio SendGrid Email API - Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Screenshots
Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 21, 2026
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
May 13, 2020
 Source
Overall Rating:
4.5
MA
Mevlana A.
Founder
Share
"Good to send automated mails"
What do you like best about Twilio SendGrid Email API?

It is good design your templates by gui and sending it by clients with customizable parameters. Also tracking the mail state is very good analyze business impact of the mail. It allows you tou track what you have done good or bad. Dashboards also have a good ui.

What do you dislike about Twilio SendGrid Email API?

Documentation about templates was a bit insuffcient but I think they improved there.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending automated emails to customers on certain actions.

Small Business (50 or fewer emp.)
Apr 03, 2020
 Source
Overall Rating:
4.5
AT
Aniket T.
Founder
Share
"Powerful and reliable way of sending emails"
What do you like best about Twilio SendGrid Email API?

Twilio SendGrid Email API is for sending transactional emails like password reset, payment related and order related. So whenever our users place an order on our web application an email is sent to the user regarding the order and delivery information. We can easily create dynamic templates using handlebar templating language and push the data through Sendgrid API and our data is automatically rendered on the template. Email sent through SendGrid API is delivered instantly to our users and we have never faced any delivery issue with Sendgrid API.

What do you dislike about Twilio SendGrid Email API?

There are few limitations on API that are 600 requests/minute which means a maximum of 10 requests can be accepted in a single second which can be a disadvantage sometimes.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We are using Sendgrid API to send Transactional emails to our customers. We also utilize SendGrid API to create a list, add a contact to lists and schedule marketing campaigns. We send emails related to Payment, Orders, and notification of various events.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
4.5
MG
Martha G.
Engineer
Share
"It simplifies the tasks in the handling of your e-mails!"
What do you like best about Twilio SendGrid Email API?

This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.

What do you dislike about Twilio SendGrid Email API?

The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.

Small Business (50 or fewer emp.)
Apr 29, 2019
 Source
Overall Rating:
4.5
JC
Joe C.
Cto
Share
"Great Service"
What do you like best about Twilio SendGrid Email API?

It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.

What do you dislike about Twilio SendGrid Email API?

Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.

Small Business (50 or fewer emp.)
Mar 02, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Powerful but easy"
What do you like best about Twilio SendGrid Email API?

It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.

What do you dislike about Twilio SendGrid Email API?

Some UI's could be slightly clearer and more obvious.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
4.5
MC
Mitch C.
Ceo / Founder
Share
"Good docs. Always improving. "
What do you like best about Twilio SendGrid Email API?

Excellent documentation. Their feature set has expanded recently (dynamic templates available in the API), so I appreciate that the service keeps getting better.

What do you dislike about Twilio SendGrid Email API?

On my dream list, I wish email logs included a view / rendering of the email.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

All of our triggered emails for the Join It SaaS platform goes through SendGrid.

Small Business (50 or fewer emp.)
Jan 24, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use and free for an Azure starter account."
What do you like best about Twilio SendGrid Email API?

Reliable, Free, and easy to integrate with a Microsoft Azure Application.

What do you dislike about Twilio SendGrid Email API?

Really nothing, it works well and easy to integrate with Microsoft.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Email delivery from Online SAAS application.

Small Business (50 or fewer emp.)
Jan 16, 2019
 Source
Overall Rating:
4.5
HF
Houtan F.
Chief Technology Officer
Share
"They have an amazing set of features you can use to grow your company"
What do you like best about Twilio SendGrid Email API?

Not provided

What do you dislike about Twilio SendGrid Email API?

Not provided

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 03, 2018
 Source
Overall Rating:
4.5
AJ
Ashley J.
Marketing Manager
Share
"Strong robust and highly flexible api"
What do you like best about Twilio SendGrid Email API?

Integrates easily with a variety of tools. I like the support prompt reply with detailed solution for the problem so far best support received. Its easy to use with great amount of flexibility

What do you dislike about Twilio SendGrid Email API?

similar pricing to MailChimp, reporting has been changed to 3days and unsubscribed is only given to preferred unsubscribed option, it was misprinted in the documented.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Used for our monthly and weekly newsletters and also for self promotion of the products with transnational mails are amazing

Mid Market (51-1000 emp.)
Nov 19, 2018
 Source
Overall Rating:
4.5
BF
Brian F.
Assistant Dir Of It Services
Share
"Great solution for both transactional and marketing email"
What do you like best about Twilio SendGrid Email API?

Delivery has been extremely reliable and support has been excellent - both self-server (i.e. knowledge base) and help tickets.

What do you dislike about Twilio SendGrid Email API?

Only thing I miss from Mailchimp is the ability to direct web hooks to different servers based on a parameter - allowed me to track email activity on both our LIVE and DEMO sites.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid provides the best solution we've found for our combination of transactional and marketing email. Since purchasing a dedicated IP, our delivery hasn't had any hiccups.