Twilio SendGrid Email API background blur-sm
Twilio SendGrid Email API Logo
Twilio SendGrid Email API
4.1

( 348 )

Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
VR
Vimal Raj
Founder & CEO
Twilio SendGrid Email API Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about Twilio SendGrid Email API
What Twilio SendGrid Email API is best for?
How does Twilio SendGrid Email API compare to Folderly?
What are the pros and cons of Twilio SendGrid Email API?
Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Twilio SendGrid Email API video thumbnail
Twilio SendGrid Email API - Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Screenshots
Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 10, 2025
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Mar 27, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A tool for an easy management of notifications templates"
What do you like best about Twilio SendGrid Email API?

I suppose there are other tools for managing templates, but the "edge" for me is the ability to separate management. This way it is possible to first test the flow on a staging environment before going live on the production environment.

What do you dislike about Twilio SendGrid Email API?

Sometimes one might forget to sync the remote notification templates with the local notification temples. Thus, it might seem there's a bug where there isn't actually one. I guess a notification reminding the user to sync the notification could have been helpful. In case that's not the usual drill, rather an implementation chosen at my company, then please accept my apologies :)

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

The problem is to easily manage the distribution of a high volume of emails. In addition to distributing the emails themeselves, Twilio SendGrid Email API allows the user to manage templates for rendering the contents easily.

Small Business (50 or fewer emp.)
Feb 15, 2023
 Source
Overall Rating:
4.5
AS
Ankush S.
Growth Marketer
Share
"Easy Web API Integration with Perfect Statistics"
What do you like best about Twilio SendGrid Email API?

It is straightforward to integrate using the API key. A dashboard to track opens, clicks, deliverability metrics, geographical data, unsubscribes, and bounce is excellent. Their unsubscribe group feature is their USB. We can easily add multiple sending domains on one account without limitations, which other ESP usually have; even domain authentication using SPF and DKIM is hassle-free using our domain cpanel. They even have an email id verification feature so that we can minimize our email bounce rate.

What do you dislike about Twilio SendGrid Email API?

Pricing is a little costly even for bulk emails, but being a premium product with best-in-the-industry deliverability, it justifies its pricing somewhat. To check the email send activity of a particular user, only the last seven days' data is available; to extent the limit, we need to pay more.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use Twilio SendGrid Email API to send our transactional and triggered emails, which include order tracking, order confirmation, support tickets, forgot passwords, and OTP emails. Using this email service API and aur inbuild system, we can easily send emails that to dynamic/personalized without facing any issues.

Mid Market (51-1000 emp.)
Feb 14, 2023
 Source
Overall Rating:
4.5
RF
Rafael F.
Software Engineer
Share
"Implementation was a breeze, thanks to the excellent documentation provided"
What do you like best about Twilio SendGrid Email API?

Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails

What do you dislike about Twilio SendGrid Email API?

High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution.

Small Business (50 or fewer emp.)
Feb 07, 2023
 Source
Overall Rating:
4.5
DV
Dan V.
Training And Support
Share
"Effortless"
What do you like best about Twilio SendGrid Email API?

Twilio allows us to offer our clients a more comprehensive range of engagement with their customers. It is fast, reliable, and cost-effective.

What do you dislike about Twilio SendGrid Email API?

It does not work in our foreign markets. We have clients in Australia, Singapore, Oman, and Great Britain.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio API allows us to integrate our communications into one platform while providing options and metrics.

Mid Market (51-1000 emp.)
Jan 30, 2023
 Source
Overall Rating:
4.5
Cristina O. avatar
Cristina O.
Customer Success Manager
Share
"Highlighted review of my experience with Sendgrid."
What do you like best about Twilio SendGrid Email API?

Automation: SendGrid offers robust automation capabilities, allowing my team to create personalized and targeted email engagement campaigns at scale. This has saved us time and improved the quality of engagement we get from targeted customers. A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns.

What do you dislike about Twilio SendGrid Email API?

SendGrid's spam filtering is not as effective as we would like, leading to a higher rate of our marketing emails being marked as spam. Furthermore, SendGrid's user interface tends to be overly complex and overwhelming to new users , making it difficult to navigate.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio SendGrid is what we are currently using to automate and send marketing messages to customers through emails. The most important benefit of SendGrid's email marketing is the ability to create personalized and unique email engagement with our customers at scale. We've leveraged Sendgrid to create complex workflows and trigger email engagements based on specific customer actions, further personalizing the engagement experiences of our customers and getting them to better interact with marketing emails, targeted at them.

Small Business (50 or fewer emp.)
Sep 19, 2022
 Source
Overall Rating:
4.5
zalak p. avatar
Zalak P.
Information Technology Security Specialist
Share
"Top email marketing service along with attractive template"
What do you like best about Twilio SendGrid Email API?

Customer service not only resolves the issues faced on the platform but is also willing to be interested in our suggestions.

What do you dislike about Twilio SendGrid Email API?

Everything is awesome in terms of the Mail campaign, but I would say they need to improve UI as sometimes it's take time to understand it.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

bulk emails for our internal and business objectives along with attractive templates

Mid Market (51-1000 emp.)
Sep 14, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Sendgrid great service & Dashboard"
What do you like best about Twilio SendGrid Email API?

How transparently all the information flows and it's displayed on their dashboards. Also it's very nice having a way to receive metrics from it, so you can be able to integrate it with other products

What do you dislike about Twilio SendGrid Email API?

Warmup is a pain, but it's something needed. Sendgrid documents this very well and also provides some automation around it, but it's still a pain. Also the alerts system would be nice to have more options to customize

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending emails basically, it is a pain to have to manage this by yourself and monitor it correctly, having a robust solution for not having to deal with it is a win.

Mid Market (51-1000 emp.)
Jul 31, 2022
 Source
Overall Rating:
4.5
Himanshu P. avatar
Himanshu P.
Engineering Manager
Share
"Good API solution for sending bulk emails"
What do you like best about Twilio SendGrid Email API?

Every feature on the SendGrid Platform is available via REST API. This makes you integrate the solution with your own system and make sense out of parameter from SendGrid such as Open, Clicks, etc

What do you dislike about Twilio SendGrid Email API?

SendGrid API's Website becomes down at times and customer care does not accept it. Have to send screenshots and then they divert to other solutions.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We are trying to send Emails in bulk, Use Unsubscribe global & group feature so that the end-users have the flexibility not only to unsubscribe from all but also specific email groups.

Small Business (50 or fewer emp.)
Jul 11, 2022
 Source
Overall Rating:
4.5
Edil T. avatar
Edil T.
Cloud Support Specialist
Share
"It's working perfect with all it's functionalities"
What do you like best about Twilio SendGrid Email API?

Dynamic templates on HTML let me make various multifunctional emails that accept json. I've created a super cool email with different charts and tables that are working perfectly for our needs! really recommend!

What do you dislike about Twilio SendGrid Email API?

It would be great to add simple JS functionalities. Need lots of testing and documentation research to reach a well-functioning email, so its advanced functionalities require lots of research

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We're using its automated dynamic templates and it's working perfectly! Chart & table generated by json working amazingly!

Enterprise (> 1000 emp.)
Apr 15, 2022
 Source
Overall Rating:
4.5
Mariana S. avatar
Mariana S.
Senior Marketing Specialist
Share
"Our entire email marketing strategy, rests on Sendgrid."
What do you like best about Twilio SendGrid Email API?

I have always been impressed with the impact of Sendgrids analytical reports on my organizations email marketing strategy. Asides the quality of the reports , I am always excited with how customizable Sendgrid reports are. I can customize reports based on a specified timeframe , geography , device-type or other demographic divisions.

What do you dislike about Twilio SendGrid Email API?

Sendgrid is perhaps , the most technical email marketing platform out there. This often means that new users will experience a slow learning curve in the first few weeks of using this program and therefore tends to cost the adopting company funds, since they may need to take new users through formal training structures.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use Sendgrid for primarily three purposes : newsletter and transactional emails , automated email engagements and email engagement tracking/measurement. The ability to achieve all of the above , is the most important Sendgrid benefit for me.