Zapier is a cloud-based integration platform that enables users to automate workflows by connecting their favorite apps and services, streamlining data exchange and task execution without the need for manual intervention. With its user-friendly interface, Zapier allows the creation of automated sequences, known as Zaps, which trigger actions across different applications based on specific conditions or events. This innovative tool supports thousands of apps, ranging from project management and marketing to finance and customer support, facilitating seamless interconnectivity and boosting productivity across various business processes. Zapier empowers users to customize their automation needs, making it a versatile solution for enhancing efficiency in digital workspaces.
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Ease of use |
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Deployment | Cloud / SaaS / Web-Based |
Support | Chat, Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
Love how much time it saves us by setting up automations.
There isn't really that we have disliked about Zapier. Maybe hoping they integrate with more sites/softwares in the future.
We are able to input data into multiple platforms automatically and its saving us a lot of time.
Easy integration, ability to trace integration issues, inexpensive, works with most tools we use
There are limited triggers for some tools, team edition too expensive
Zapier helps us integrate our numerous sales and marketing tools, so we can connect the data and get the bigger picture
Very versatile and compatible with just about every software we use for marketing, sales, customer service, and more.
Can be a bit of a tough learning curve, but once you get the hang of it, it's pretty easy to use.
Syncing data from various sales, marketing, and customer service platforms and automating time-consuming, frequent tasks
It automates many of our tasks so we can get on with the real work.
Nothing. I love every part of zapier. Thanks.
It's making many of the manual things that we automatised so we don't need to think about them.
We used Zapier for integartiong the LMS of our clients to our System without a single coding. My organization is listed in Zapier. It helps a lot to get the customers onboard beacuse of the ease of integration. They have a good customer support and we are using this frequently. They have lot of features which reduce the coding needed for integration
In the free version the limitations are little high please try to give some more feature in free. Otherwise it is easy to implement and no cons for me
Using Zapier certifyme can integrate with lot of LMs which our clients are using which is reducing the clients for using the certifyme
With zapier, it's easy to work. Connect and automate task, notifications, alarms and more
Need to add more steps when creating slack automation
I Created a cool automation to replace paid service (on call)
We can connect with everything and make our life much easier!
It has been quite a challenge to learn how to efficiently use it
Its helping us run a lot of our workflows on Hubspot and to have a ton of triggers on our excel sheets. Without it a lot of our things would need to be done manually
Suppose you have an App A and App B, now you are using both these apps and have interconnected tasks, so you go ahead and do something on the first app, and then you have to go ahead and do the same on the second one as well. Using Zapier, you can easily make drag and drop type workflows to Integrate the apps and automate your tasks. The best features would be: - Automation - I use automation mostly, so I love that part much more - Integrating different apps (Also, Zapier has a large pool of apps that you can integrate) - Filters - Paths - Conditions - UI - Plans are also very flexible, based on your usage - Customer support is amazing
- Didn't find a lot that I didn't like - Sometimes, it takes a long time to load up a Zap when tasks have many functions or filters applied but understand the dependency, so it's all good.
- Automating Internal team tasks - Helping customers - Keeping track of activities performed by team members in Google sheets, and yes, Zapier integrates very well with Sheets.
Support (on paid plans) is always incredibly prompt and helpful in reaching a solution.
There's not too much to dislike about Zapier. I guess pricing is the most significant negative - it makes automation for a small operator somewhat restrictive.
Connecting Data and automating business processes
That you can create workflows for different apps in one place. You can re-run a workflow or disable it in one-click. You can track each run. And receive notifications if it fails.
I wish there were more training demos or tutorials to watch. or the ability to have a go-to-support zapier representative for assistance. Unless there is and I have not yet been connected...!
To connect apps that may not have that ability. i.e. smartsheet-to-trello. Being able to design workflows on the backend is helpful.
We use Zapier to connect our tools when they don't have native integrations and mostly to get updates in our Slack
Nothing for now, would be great to be able to use conditions in the free plan
Missing native integrations + ability to send and get notifications from tools
i like that zapier automates all my mundane tasks
i dislike that sometimes the automations fail
Zapie solves problems by automating all my client communication and places leads in organised sheets
Working in a digital marketing agency I have used Zapier to connect my WordPress website to my Slack which helped me get notifications every time someone made a purchase or register for my website and it decreased my workload.
Nothing my experience with Zapier was great didn't find anything I didn't like
1-Automating tasks 2- Supports scaling up the Facebook ads by automating many tasks 3-Can also automate are email software tools
We mainly use Zapier to integrate with Google Ads for our lead form extensions. I love that it takes just a few minutes to set up and we can add many email addresses to receive our leads.
My only complaint is that the Zap will generate an email to forward to our reps that do not have all of the information that the potential customer/lead put in the lead form extensions. Sometimes the zaps are missing info/
Zapier allows us to integrate Google Ads with Gmail. When a lead fills out a lead form extension the Zap will then create and send an email with the information for the lead to our reps.
Zapier eliminates a lot of mechanical work like downloading and uploading documents, creating folders, and so on.
It's not 100% foolproof if the apps you're linking are glitchy--but even with that, I spend less time correcting the glitches than I would spend doing the actual work.
Zapier helps us link Airtable, Formstack, Typeform, and other tools in ways that are automatic, so we don't have to keep re-teaching new staff and interns where to put files and what to do.
I love the way it does integrations and all the possibilities it offers.
There isn't a lot about zapier that I don't like. The way it manages teams sometimes is not ideal.
Zapier helps us integrate all our applications smoothly.
Very easy to learn. It can be implemented in minutes. An excellent tool that has tremendous potential to replace a lot of monotonous and mediocre work. This is a game-changer.
Nothing specific. Seems to be a very easy-to-use and excellent tool.
We are currently experimenting with the tool, and it seems to fit my expectations and requirements.
La sencillez de uso y la cantidad de plataformas distintas que incluye. El setup es muy sencillo y enseguida puedes tener integraciones entre herramientas compartiendo información
La falta de visibilidad en los errores, la mayoria son residuales, pero estaria bien tener logs detallados de los errores
conectar distintas plataformas haciendo viajar datos de unas a otras
I really like that I can customize what kinds of automations I need to run because it allows me to find solutions that are more tailored to my company's needs.
I don't like that each "step" in Zapier counts as a "Zap". More specifically, I'd like for my zaps to run only if they meet certain conditions, but having that additional step will use a "Zap" even if the automation doesn't run. And I'd only like to use a Zap if it actually runs.
Our CRM lacks a lot of automation for our data so Zapier is really helpful in bridging that gap. In addition, it helps maintain our data integrity and saves time for our staff.
Zapier is extremely easy to use for those with coding experience and without. It makes suggestions based on the current platforms you use and I love that it is growing its apps day by day.
There is a learning curve with zapier that a lot of individuals might not be used to. The training that is provided is not extremely helpful as well so I had to learn from one of my colleagues train me.
Automation of our processes and between platforms that our MOPs team doesn't have time to build out an API native integration.