20NINE vs Bitrix24

Take a look at how 20NINE and Bitrix24 stack up against each other across pricing, features, and support using feedback from real users like yourself. 20NINE scores 4.9 out of 5 from 18 reviews, while Bitrix24 has been rated 4.1 out of 5 from 515 reviews.
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20NINE CRM Software logo

20NINE

4.9

( 18 )

Bitrix24 CRM Software logo

Bitrix24

4.1

( 515 )

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At a Glance
20NINE CRM Software logo
20NINE
Starting at:
$1.90/ one-time
Bitrix24 CRM Software logo
Bitrix24
Starting at:
$61.00/month
Overview
20NINE CRM Software logo
20NINE
20NINE (also referenced as SalesBox – 20NINE TECH) is a modular super-app for micro and small businesses that combines CRM, document and contract management, e-signing, communications, marketing, recruitment/CV/consultant management, support/ticketing and a customer portal. It is designed to let ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Bitrix24 CRM Software logo
Bitrix24
Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bitrix24
View 6 images
Bitrix24 Screenshots
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Bitrix24 screenshot 6
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Pricing
20NINE CRM Software logo
20NINE
Free trial available
Free plan available
Billing type Usage Based
Flexible e-signing (usage)
$1.90
one-time
Document Management add-on
$1.90
/ month
The Super App
$2.90
/ month
See all pricing
Bitrix24 CRM Software logo
Bitrix24
Free trial available
Free plan available
Billing type Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
See all pricing
Pros and Cons
20NINE CRM Software logo
20NINE
Pros
  • Very affordable per-user pricing (marketplace-quoted rates).
  • Broad feature set in a single app, reducing tool sprawl.
  • Integration with common tools (Office365, Google Workspace, Mailchimp, Fortnox, etc.).
  • Mobile support and accessibility.
  • Simple onboarding; users report being operational quickly.
Cons
  • Some advanced features (deep forecasting, advanced custom objects/workflows) are less mature or unclear.
  • Public documentation and training materials appear limited in depth.
  • Support can be slower or limited by geography/time zones (implied in reviews).
Bitrix24 CRM Software logo
Bitrix24
Pros
  • Great features.
  • Good CRM and phoning systems.
  • Convenient IP telephony.
Cons
  • Terrible reporting.
  • Poor customer service.
  • Struggles with uploading larger files.
Reviewer's Segments
20NINE CRM Software logo
20NINE
Small Business
66.67%
Mid Market
22.22%
Enterprise
11.11%
Bitrix24 CRM Software logo
Bitrix24
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
20NINE CRM Software logo
20NINE
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bitrix24 CRM Software logo
Bitrix24
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
20NINE CRM Software logo
20NINE
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Bitrix24 CRM Software logo
Bitrix24
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
20NINE CRM Software logo
20NINE
  • Documentation
  • Live Online
  • Webinars
Bitrix24 CRM Software logo
Bitrix24
  • Documentation
  • Live Online
  • Webinars
Integrations
20NINE CRM Software logo
20NINE
Total integrations: 1
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • KrispCall
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • SysTools IMAP Migration Tool
  • Userlike
  • Wati
  • WordPress.com
  • iSpring Learn
  • tawk.to
Bitrix24 CRM Software logo
Bitrix24
Total integrations: 26
  • Calendar
  • Chat2Desk
  • ChatArt
  • Dropbox
  • Dropbox Business
  • Google Analytics 360 Formerly Google Analytics Premium
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • Jira
  • JivoChat
  • KrispCall
  • MyOwnConference
  • OneDrive
  • Pinecone
  • Ring Central
  • SE Ranking
  • Shift4Shop
  • Site123
  • Smith.ai Live Website Chat
  • SnapEngage
  • Stripe
  • SysTools IMAP Migration Tool
  • Userlike
  • Wati
  • WordPress.com
  • iSpring Learn
  • tawk.to
Top Alternatives
20NINE CRM Software logo
20NINE
See all alternatives
Bitrix24 CRM Software logo
Bitrix24
See all alternatives