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At a Glance
Overview
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
Reviewer's Segments
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
5
- Agile CRM
- Close
- CloudTalk
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Meet
- Google Workspace
- Intuit Mailchimp
- Jira
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- SurveyMonkey
- Telegram
- Testimonial
- Zowie
Total integrations:
12
- Agile CRM
- Close
- CloudTalk
- Gmail
- Google Analytics 360 Formerly Google Analytics Premium
- Google Meet
- Google Workspace
- Intuit Mailchimp
- Jira
- OnePageCRM
- PartnerStack
- Provide Support Live Chat
- SurveyMonkey
- Telegram
- Testimonial
- Zowie
Top Alternatives
Categories
Common categories include: Live Chat Software, Digital Customer Service Platforms, Help Desk Software, Customer Self-Service Software, Conversational Support Software, and Customer Communications Management Software.
Company Details
- By Acquire
- Located in San Francisco, CA, United States
- Founded in 2017
- By Help Scout Inc.
- Located in Boston, MA, USA
- Founded in 2011
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