Acquire.io vs Help Scout

Take a look at how Acquire.io and Help Scout stack up against each other across pricing, features, and support using feedback from real users like yourself. Acquire.io scores 4.3 out of 5 from 43 reviews, while Help Scout has been rated 4.4 out of 5 from 401 reviews.
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Acquire.io Logo

Acquire.io

4.3
(43)
Help Scout Logo

Help Scout

4.4
(401)
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At a Glance
Acquire.io Logo
Acquire.io
Starting at:
$500.00/month
Help Scout Logo
Help Scout
Starting at:
$25.00/month
Overview
Acquire.io Logo
Acquire.io
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Acquire.io
View 5 images
Acquire.io Screenshots
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Exclusive Deals
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Pricing
Acquire.io Logo
Acquire.io
Free trial available
Free plan available
Billing type Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
See all pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
Reviewer's Segments
Acquire.io Logo
Acquire.io
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
Deployment
Acquire.io Logo
Acquire.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Acquire.io Logo
Acquire.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Acquire.io Logo
Acquire.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Acquire.io Logo
Acquire.io
Total integrations: 21
  • Agile CRM
  • BigCommerce
  • Close
  • CloudTalk
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Meet
  • Google Workspace
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Provide Support Live Chat
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Telegram
  • Testimonial
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • BigCommerce
  • Close
  • CloudTalk
  • Freshdesk
  • Gmail
  • Google Analytics
  • Google Analytics 360 Formerly Google Analytics Premium
  • Google Calendar
  • Google Meet
  • Google Workspace
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Kinsta
  • Microsoft Teams
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Provide Support Live Chat
  • Shopify
  • Slack
  • Stripe
  • SurveyMonkey
  • Telegram
  • Testimonial
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Top Alternatives
Acquire.io Logo
Acquire.io
See all alternatives
Help Scout Logo
Help Scout
See all alternatives
Company Details
Acquire.io Logo
Acquire.io
  • By Acquire
  • Located in San Francisco, CA, United States
  • Founded in 2017
Help Scout Logo
Help Scout
  • By Help Scout Inc.
  • Located in Boston, MA, USA
  • Founded in 2011