Acquire.io vs Freshchat

Take a look at how Acquire.io and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. Acquire.io scores 4.2 out of 5 from 43 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
Acquire.io logo

Acquire.io

4.2
(43)
Freshchat logo

Freshchat

4.5
(306)
At a Glance
Acquire.io logo
Acquire.io
Starting at:
$500.00/month
Freshchat logo
Freshchat
Starting at:
$0.00/month
Overview
Acquire.io logo
Acquire.io
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows and customers’ experiences. It ensures connected conversations across digital channels. All communication channels ar... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Acquire.io
View 5 images
Acquire.io Screenshots
Freshchat logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Pricing
Acquire.io logo
Acquire.io
Free trial available
Free plan available
Billing type Recurring Subscription
Self service
$500.00
/ month
Integrated solution
$2000.00
/ month
Integrated solution
$2000.00
/ month
See all pricing
Freshchat logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
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Reviewer's Segments
Acquire.io logo
Acquire.io
Small Business
55.81%
Mid Market
39.53%
Enterprise
4.65%
Freshchat logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
Acquire.io logo
Acquire.io
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshchat logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Acquire.io logo
Acquire.io
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Acquire.io logo
Acquire.io
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshchat logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Acquire.io logo
Acquire.io
See all alternatives
Freshchat logo
Freshchat
See all alternatives
Company Details
Acquire.io logo
Acquire.io
  • By Acquire
  • Located in San Francisco, CA, United States
  • Founded in 2017
Freshchat logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010