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Methodology
Toast POS
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At a Glance
Overview
ADP provides cloud-based human capital management (HCM) software and services including payroll, HR, benefits, talent, compliance, and HR outsourcing (PEO). Its product lines (RUN, ADP Workforce Now, Lyric HCM, TotalSource) serve small businesses through global enterprises with integrations, repo... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Toast is a cloud-based, integrated POS and restaurant/retail management platform offering a full stack for restaurants and hybrid food & retail businesses. It combines hardware, payment processing, operations, guest management, team/labor tools, marketing, delivery, accounting integrations, finan... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
RUN - Complete Payroll & HR Plus
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RUN - HR Pro Payroll & HR
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ADP Workforce Now - Select
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ADP Workforce Now - Plus
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ADP Workforce Now - Premium
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ADP TotalSource (PEO)
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RUN - Essential Payroll
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RUN - Enhanced Payroll
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Free trial available
Free plan available
Billing type
Recurring Subscription
Growth Feature Pack
$0.00
/ month
Basic Feature Pack
$0.00
/ month
Operations Suite (custom pricing)
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Marketing Suite (custom pricing)
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Payroll Suite (custom pricing)
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Pros and Cons
- Broad, mature feature set across payroll, HR, time, and compliance.
- Extensive integration and API ecosystem (Marketplace, API Central).
- Strong compliance and localization capabilities.
- Scalable from small business to global enterprise.
- Embedded AI features to improve accuracy and reduce manual workload.
- Pricing is opaque — many tiers require contacting sales and lack published fixed pricing.
- Some global / multi-country localization features are only partially available or not available in every country.
- Full LMS / learning management functionality appears less emphasized for some customers.
- Enterprise onboarding and configuration can be heavy or complex.
- Comprehensive platform covering POS, hardware, marketing, guest CRM, finance, labor and reporting.
- Large ecosystem of integrations and open API.
- 24/7/365 support (Toast Care) and strong offline/reliability features.
- AI tools (Toast IQ) and finance tools for multi-location reporting and insights.
- Supports restaurant and retail-hybrid concepts on one platform.
- Complex pricing with hardware, subscription, add-ons and transaction fees; total cost often requires sales conversation.
- Requires approved hardware which can lead to potential vendor lock-in.
- Some advanced features and many suites have custom pricing and may cost extra.
- Public documentation of international/multi-language support is limited.
Reviewer's Segments
Small Business
28.76%
Mid Market
39.06%
Enterprise
32.19%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
19
- Avature CRM
- Breezy HR
- Bullhorn ATS & CRM
- Carta
- Datapeople
- Deputy
- HRMWage
- Mobivity
- Oyster HR
- Papaya Global
- QuickBooks Desktop for Mac
- QuickBooks Online
- QuickBooks Time
- Ramp
- Revel Systems
- Skuid
- SutiHR
- Workday
- Worktech Time Attendance
- Xero
- ZipRecruiter
Total integrations:
3
- Avature CRM
- Breezy HR
- Bullhorn ATS & CRM
- Carta
- Datapeople
- Deputy
- HRMWage
- Mobivity
- Oyster HR
- Papaya Global
- QuickBooks Desktop for Mac
- QuickBooks Online
- QuickBooks Time
- Ramp
- Revel Systems
- Skuid
- SutiHR
- Workday
- Worktech Time Attendance
- Xero
- ZipRecruiter
Top Alternatives
Categories
Company Details
- By Automatic Data Processing, Inc.
- Located in Roseland, New Jersey, USA
- Founded in 1949
- By Toast, Inc.
- Located in 333 Summer Street, Boston, MA 02210
- Founded in 2011
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