AliveChat vs Freshchat

Take a look at how AliveChat and Freshchat stack up against each other across pricing, features, and support using feedback from real users like yourself. AliveChat scores 4.0 out of 5 from 4 reviews, while Freshchat has been rated 4.5 out of 5 from 306 reviews.
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AliveChat Logo

AliveChat

4.0
(4)
Freshchat Logo

Freshchat

4.5
(306)
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At a Glance
AliveChat Logo
AliveChat
Pricing not provided by vendor
Freshchat Logo
Freshchat
Starting at:
$15.00/month
Overview
AliveChat Logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
AliveChat - AliveChat Homepage
View 1 images
AliveChat Screenshots
AliveChat Homepage
AliveChat Homepage
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Freshchat screenshot 1
Freshchat screenshot 2
Freshchat screenshot 3
Freshchat screenshot 4
Freshchat screenshot 5
Freshchat screenshot 6
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Pricing
AliveChat Logo
AliveChat
No pricing information available
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Reviewer's Segments
AliveChat Logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
Deployment
AliveChat Logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
AliveChat Logo
AliveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
AliveChat Logo
AliveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
AliveChat Logo
AliveChat
Total integrations: 13
  • BigCommerce
  • Calendly
  • Freshdesk
  • Freshsales
  • Google Ads
  • Google Analytics
  • Helpdesk
  • HubSpot
  • Intercom
  • Pinecone
  • Pipedrive
  • Shopify
  • Slack
  • TeamViewer
  • Twitter
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Freshchat Logo
Freshchat
Total integrations: 9
  • BigCommerce
  • Calendly
  • Freshdesk
  • Freshsales
  • Google Ads
  • Google Analytics
  • Helpdesk
  • HubSpot
  • Intercom
  • Pinecone
  • Pipedrive
  • Shopify
  • Slack
  • TeamViewer
  • Twitter
  • WooCommerce
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Top Alternatives
AliveChat Logo
AliveChat
See all alternatives
Freshchat Logo
Freshchat
See all alternatives
Company Details
AliveChat Logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010