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Methodology
Bigin by Zoho CRM
4.5
( 286 )
Shape
No reviews yet
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
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At a Glance
Overview
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
Shape is a cloud-based, all-in-one CRM platform combining sales, marketing, communications, automation, and AI. It centralizes lead capture, pipeline management, calls/texts/email in a unified inbox, marketing automation (drip campaigns, landing pages, social), reporting and dashboards, role-base... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Core
Contact Us
Complete
Contact Us
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Wide range of features in one platform: CRM + sales + marketing + communications + AI
- Flexible, modular pricing with add-ons and scalable enterprise options
- Strong AI capabilities: automated calling, texting, scoring, insights
- Good support and onboarding resources (guides, webinars, video tutorials)
- Mobile app enabling work on the go
- Pricing not fully transparent; Core/Complete/Enterprise require quotes
- Advanced features (branching, custom UI) are add-ons for lower tiers
- No publicly confirmed multi-language/localization support
- No on-premises or offline deployment option stated
- Mobile app reviews appear mixed (low Android rating noted)
Reviewer's Segments
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
12
- Calendly
- DocuSign
- Google Workspace
- Make
- Microsoft Teams
- Slack
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Total integrations:
5
- Calendly
- DocuSign
- Google Workspace
- Make
- Microsoft Teams
- Slack
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
- By Shape Software Inc.
- Located in Irvine, California, USA
- Founded in 2009
