Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
Capsule CRM
4.6
( 171 )
Shape
No reviews yet
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 7 images
Shape is a cloud-based, all-in-one CRM platform combining sales, marketing, communications, automation, and AI. It centralizes lead capture, pipeline management, calls/texts/email in a unified inbox, marketing automation (drip campaigns, landing pages, social), reporting and dashboards, role-base... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
Free trial available
Free plan available
Billing type
Recurring Subscription
Core
Contact Us
Complete
Contact Us
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Wide range of features in one platform: CRM + sales + marketing + communications + AI
- Flexible, modular pricing with add-ons and scalable enterprise options
- Strong AI capabilities: automated calling, texting, scoring, insights
- Good support and onboarding resources (guides, webinars, video tutorials)
- Mobile app enabling work on the go
- Pricing not fully transparent; Core/Complete/Enterprise require quotes
- Advanced features (branching, custom UI) are add-ons for lower tiers
- No publicly confirmed multi-language/localization support
- No on-premises or offline deployment option stated
- Mobile app reviews appear mixed (low Android rating noted)
Reviewer's Segments
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Videos
- Webinars
- Documentation
- Live Online
- Videos
- Webinars
Integrations
Total integrations:
22
- Calendly
- DocuSign
- FreeAgent
- FreshBooks
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- KrispCall
- Mailgun
- Make
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Slack
- Smith.ai Live Website Chat
- SupportBee
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Total integrations:
5
- Calendly
- DocuSign
- FreeAgent
- FreshBooks
- Gmail
- Google Workspace
- Gravity Forms
- Helpdesk
- KrispCall
- Mailgun
- Make
- Microsoft 365
- Microsoft Power BI
- PandaDoc
- Pinecone
- Slack
- Smith.ai Live Website Chat
- SupportBee
- Trello
- Typeform
- Wufoo
- Xero
- Zapier
- Zendesk
- Zendesk CRM
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Zestia
- Located in Manchester, England
- Founded in 2009
- By Shape Software Inc.
- Located in Irvine, California, USA
- Founded in 2009
