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Celonis vs LivePerson

Take a look at how Celonis and LivePerson stack up against each other across pricing, features, and support using feedback from real users like yourself. Celonis scores 4.6 out of 5 from 251 reviews, while LivePerson has been rated 4.2 out of 5 from 158 reviews.
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Celonis Logo

Celonis

4.6
(251)
Learn more
LivePerson Logo

LivePerson

4.2
(158)
Learn more
At a Glance
Celonis Logo
Celonis
Pricing not provided by vendor
Process Mining Software
LivePerson Logo
LivePerson
Starting at:
$599.00/month
Intelligent Virtual Assistants Software
Overview
Celonis Logo
Celonis
Celonis is a process mining software that users rely on to review and analyze business operations to identify potential inefficiencies and manage workflows. The platform offers real-time monitoring, automated process mapping, as well as predictive analytics to streamline business processes and bo... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Celonis
View 5 images
Celonis Screenshots
LivePerson Logo
LivePerson
LIvePerson is a live chat software that is backed by powerful AI customer engagement solutions that let businesses have conversations that help engage customers seamlessly. With LivePerson, brands can help manage better interaction with customers while minimizing customer care overhead and facili... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LivePerson
View 5 images
LivePerson Screenshots
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Pricing
Celonis Logo
Celonis
No pricing information available
LivePerson Logo
LivePerson
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$599.00
/ month
Custom
Contact Us
See all pricing
Reviewer's Segments
Celonis Logo
Celonis
Small Business
15.94%
Mid Market
15.14%
Enterprise
68.92%
LivePerson Logo
LivePerson
Small Business
17.09%
Mid Market
46.2%
Enterprise
36.71%
Deployment
Celonis Logo
Celonis
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LivePerson Logo
LivePerson
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Celonis Logo
Celonis
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LivePerson Logo
LivePerson
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Celonis Logo
Celonis
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LivePerson Logo
LivePerson
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Celonis Logo
Celonis
Total integrations: 9
  • Contentful
  • Coupa
  • Dropbox
  • Google BigQuery
  • Hadoop
  • OneDrive
  • Pinecone
  • SAP SuccessFactors
  • SAS
  • Salesforce Sales Cloud
  • SnapEngage
  • Snowflake
  • SugarCRM
  • Tableau
LivePerson Logo
LivePerson
Total integrations: 5
  • Contentful
  • Coupa
  • Dropbox
  • Google BigQuery
  • Hadoop
  • OneDrive
  • Pinecone
  • SAP SuccessFactors
  • SAS
  • Salesforce Sales Cloud
  • SnapEngage
  • Snowflake
  • SugarCRM
  • Tableau
Top Alternatives
Celonis Logo
Celonis
LivePerson Logo
LivePerson
Categories

Common categories include: SAP Store Software.

Company Details
Celonis Logo
Celonis
  • By Celonis SE
  • Located in Munich, Bavaria, Germany
  • Founded in 2011
LivePerson Logo
LivePerson
  • By LivePerson, Inc.
  • Located in New York, NY, United States
  • Founded in 1995