ClickDesk vs Helpdesk

Take a look at how ClickDesk and Helpdesk stack up against each other across pricing, features, and support using feedback from real users like yourself. ClickDesk scores 3.8 out of 5 from 47 reviews, while Helpdesk has been rated 4.6 out of 5 from 30 reviews.
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ClickDesk Live Chat Software logo

ClickDesk

3.8

( 47 )

Helpdesk Help Desk Software logo

Helpdesk

4.6

( 30 )

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At a Glance
ClickDesk Live Chat Software logo
ClickDesk
Starting at:
$14.99/month
Helpdesk Help Desk Software logo
Helpdesk
Pricing not provided by vendor
Overview
ClickDesk Live Chat Software logo
ClickDesk
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows users to combine live chat, voice chat, help desk & a social toolbar for website customer communications in a single, central platform.  With ClickDesk, businesses can quickly answer queries, transfe... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ClickDesk
View 5 images
ClickDesk Screenshots
ClickDesk screenshot 1
ClickDesk screenshot 2
ClickDesk screenshot 3
ClickDesk screenshot 4
ClickDesk screenshot 5
Helpdesk Help Desk Software logo
Helpdesk
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Helpdesk - Helpdesk Homepage
View 1 images
Helpdesk Screenshots
Helpdesk Homepage
Helpdesk Homepage
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Pricing
ClickDesk Live Chat Software logo
ClickDesk
Free trial available
Free plan available
Billing type Recurring Subscription
Free
$0.00
/ month
Lite
$14.99
/ month
Pro
$24.99
/ month
Enterprise
$39.99
/ month
See all pricing
Helpdesk Help Desk Software logo
Helpdesk
No pricing information available
Reviewer's Segments
ClickDesk Live Chat Software logo
ClickDesk
Small Business
44.68%
Mid Market
34.04%
Enterprise
21.28%
Helpdesk Help Desk Software logo
Helpdesk
Small Business
60.0%
Mid Market
36.67%
Enterprise
3.33%
Deployment
ClickDesk Live Chat Software logo
ClickDesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Helpdesk Help Desk Software logo
Helpdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ClickDesk Live Chat Software logo
ClickDesk
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Helpdesk Help Desk Software logo
Helpdesk
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
ClickDesk Live Chat Software logo
ClickDesk
  • Documentation
Helpdesk Help Desk Software logo
Helpdesk
  • Documentation
Integrations
ClickDesk Live Chat Software logo
ClickDesk
Total integrations: 9
  • AWeber
  • Agile CRM
  • Authorize.Net
  • Bill.com
  • Birdeye
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Doodle
  • Ecwid
  • Expensify
  • FreshBooks
  • Freshchat
  • Freshservice
  • Front
  • Google Analytics
  • Google Forms
  • Google Tag Manager
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instapage
  • Intuit Mailchimp
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Power Automate
  • Mixpanel
  • Nimble
  • Nutshell
  • Omnisend
  • Pinecone
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shopify
  • Smartlook
  • SnapEngage
  • Streak
  • SysAid
  • Trustpilot
  • Typeform
  • VWO
  • Vision Helpdesk
  • Wave
  • Wufoo
  • Xero
  • Zoho Desk
Helpdesk Help Desk Software logo
Helpdesk
Total integrations: 58
  • AWeber
  • Agile CRM
  • Authorize.Net
  • Bill.com
  • Birdeye
  • Capsule CRM
  • Chargify
  • ClickUp
  • Crazy Egg
  • Delighted
  • Doodle
  • Ecwid
  • Expensify
  • FreshBooks
  • Freshchat
  • Freshservice
  • Front
  • Google Analytics
  • Google Forms
  • Google Tag Manager
  • Google Workspace
  • Gorgias
  • Heap
  • HelloSign
  • Hotjar
  • HubSpot Marketing Hub
  • HubSpot Service Hub
  • Inspectlet
  • Instapage
  • Intuit Mailchimp
  • Kayako
  • Kissmetrics
  • Klaviyo
  • LiveAgent
  • Lucky Orange
  • Mailjet
  • Medallia
  • Microsoft Power Automate
  • Mixpanel
  • Nimble
  • Nutshell
  • Omnisend
  • Pinecone
  • Pipedrive
  • Piwik PRO
  • Podium
  • Qualtrics
  • Recurly
  • Salesflare
  • Salesforce Sales Cloud
  • SessionCam
  • Shopify
  • Smartlook
  • SnapEngage
  • Streak
  • SysAid
  • Trustpilot
  • Typeform
  • VWO
  • Vision Helpdesk
  • Wave
  • Wufoo
  • Xero
  • Zoho Desk
Top Alternatives
ClickDesk Live Chat Software logo
ClickDesk
See all alternatives
Helpdesk Help Desk Software logo
Helpdesk
See all alternatives
Categories

Common categories include: Help Desk Software.