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Methodology
Connecteam
4.4
( 44 )
Toast POS
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5.0
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At a Glance
Overview
Connecteam is a mobile-first workforce management (WFM) SaaS platform focused on deskless employees, combining time & attendance, scheduling, task management, communications, HR and learning/training tools. It targets frontline teams across retail, hospitality, healthcare, manufacturing and servi... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Toast is a cloud-based, integrated POS and restaurant/retail management platform offering a full stack for restaurants and hybrid food & retail businesses. It combines hardware, payment processing, operations, guest management, team/labor tools, marketing, delivery, accounting integrations, finan... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Limited (Free)
$0.00
/ month
Basic (monthly)
$35.00
/ month
Advanced (monthly)
$59.00
/ month
Expert (monthly)
$119.00
/ month
Basic (annual)
$348.00
/ year
Advanced (annual)
$588.00
/ year
Expert (annual)
$1188.00
/ year
Free trial available
Free plan available
Billing type
Recurring Subscription
Growth Feature Pack
$0.00
/ month
Basic Feature Pack
$0.00
/ month
Operations Suite (custom pricing)
Contact Us
Marketing Suite (custom pricing)
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Payroll Suite (custom pricing)
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Pros and Cons
- Comprehensive all-in-one platform combining time tracking, scheduling, communication, HR and training.
- Mobile-first UX tailored for deskless/frontline employees.
- Free limited plan for very small teams (≤10 users).
- Clear tiered pricing with first 30 users included at flat rate.
- Integrates with major payroll, HR and POS systems.
- API access is restricted to the Expert plan, limiting integrations for lower tiers.
- Key features like geofencing and advanced reporting are gated in higher plans.
- Offline mode is not clearly documented; limited functionality likely when offline.
- Onboarding/offboarding capabilities are uneven in documentation (offboarding less documented).
- Additional per-seat pricing across hubs can increase costs for large teams.
- Comprehensive platform covering POS, hardware, marketing, guest CRM, finance, labor and reporting.
- Large ecosystem of integrations and open API.
- 24/7/365 support (Toast Care) and strong offline/reliability features.
- AI tools (Toast IQ) and finance tools for multi-location reporting and insights.
- Supports restaurant and retail-hybrid concepts on one platform.
- Complex pricing with hardware, subscription, add-ons and transaction fees; total cost often requires sales conversation.
- Requires approved hardware which can lead to potential vendor lock-in.
- Some advanced features and many suites have custom pricing and may cost extra.
- Public documentation of international/multi-language support is limited.
Reviewer's Segments
Small Business
50.0%
Mid Market
40.91%
Enterprise
9.09%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat
- Email/Help Desk
- Knowledge Base
- Phone Support
Training
- Documentation
- Videos
- Webinars
- Documentation
- Videos
- Webinars
Integrations
Total integrations:
5
- BambooHR
- Gusto
- Mobivity
- Paychex Flex
- QuickBooks Online
- QuickBooks Time
- Zapier
Total integrations:
3
- BambooHR
- Gusto
- Mobivity
- Paychex Flex
- QuickBooks Online
- QuickBooks Time
- Zapier
Top Alternatives
Categories
Common categories include: Workforce Management Software.
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