Creatio vs Freshdesk Contact Center

Take a look at how Creatio and Freshdesk Contact Center stack up against each other across pricing, features, and support using feedback from real users like yourself. Creatio scores 4.7 out of 5 from 258 reviews, while Freshdesk Contact Center has been rated 4.1 out of 5 from 133 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Creatio Logo

Creatio

4.7
(258)
Freshdesk Contact Center Logo

Freshdesk Contact Center

4.1
(133)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Creatio Logo
Creatio
Starting at:
$25.00/month
Freshdesk Contact Center Logo
Freshdesk Contact Center
Starting at:
$15.00/month
Overview
Creatio Logo
Creatio
Creatio is a centralized no-code platform that can help automate industry workflows and CRM. Creatio offers a combination of marketing automation, sales automation, omnichannel service workflow, and more. This allows users to enjoy a seamless automated experience with maximum efficiency and freed... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Creatio
View 5 images
Creatio Screenshots
Creatio screenshot 1
Creatio screenshot 2
Creatio screenshot 3
Creatio screenshot 4
Creatio Homepage
Creatio Homepage
Freshdesk Contact Center Logo
Freshdesk Contact Center
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features in... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshdesk Contact Center
View 5 images
Freshdesk Contact Center Screenshots
Freshdesk Contact Center screenshot 1
Freshdesk Contact Center screenshot 2
Freshdesk Contact Center screenshot 3
Freshdesk Contact Center screenshot 4
Freshdesk Contact Center screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Creatio Logo
Creatio
Free trial available
Free plan available
Billing type Recurring Subscription
Process Designer
$0.00
/ month
Studio enterprise
$25.00
/ month
Commerce
$30.00
/ month
Enterprise
$50.00
/ month
See all pricing
Freshdesk Contact Center Logo
Freshdesk Contact Center
Free trial available
Free plan available
Billing type Recurring Subscription
FREE
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
Pros and Cons
Creatio Logo
Creatio
Pros

Not enough data available.

Cons

Not enough data available.

Freshdesk Contact Center Logo
Freshdesk Contact Center
Pros
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Cons
  • Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
Creatio Logo
Creatio
Small Business
50.0%
Mid Market
38.76%
Enterprise
11.24%
Freshdesk Contact Center Logo
Freshdesk Contact Center
Small Business
69.17%
Mid Market
25.56%
Enterprise
5.26%
Deployment
Creatio Logo
Creatio
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshdesk Contact Center Logo
Freshdesk Contact Center
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Creatio Logo
Creatio
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshdesk Contact Center Logo
Freshdesk Contact Center
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Creatio Logo
Creatio
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshdesk Contact Center Logo
Freshdesk Contact Center
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Creatio Logo
Creatio
Total integrations: 52
  • ActiveDEMAND
  • Asana
  • BigCommerce
  • Bitbucket
  • Box
  • Brandwatch
  • Confluence
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Eventbrite
  • Evernote
  • Freshdesk
  • Freshsales
  • Freshservice
  • GitHub
  • GitLab
  • Gmail
  • GoToWebinar
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influ2
  • Infobip
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Marketo
  • Meta for Business
  • Microsoft Teams
  • Miro
  • Nimble
  • Notion
  • OneDrive
  • PDFfiller
  • Pentaho
  • Pipedrive
  • Robly
  • SharePoint
  • Slack
  • Smartsheet
  • Squarespace
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wix
  • WooCommerce
  • Wrike
  • Xero
  • Zapier
  • Zoho CRM
  • Zoom
  • noCRM.io
Freshdesk Contact Center Logo
Freshdesk Contact Center
Total integrations: 9
  • ActiveDEMAND
  • Asana
  • BigCommerce
  • Bitbucket
  • Box
  • Brandwatch
  • Confluence
  • DocuSign
  • Dropbox
  • Dropbox Business
  • Eventbrite
  • Evernote
  • Freshdesk
  • Freshsales
  • Freshservice
  • GitHub
  • GitLab
  • Gmail
  • GoToWebinar
  • Google Calendar
  • Google Drive
  • Google Meet
  • Google Workspace
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Influ2
  • Infobip
  • Instagram
  • Intercom
  • Intuit Mailchimp
  • Jira
  • Marketo
  • Meta for Business
  • Microsoft Teams
  • Miro
  • Nimble
  • Notion
  • OneDrive
  • PDFfiller
  • Pentaho
  • Pipedrive
  • Robly
  • SharePoint
  • Slack
  • Smartsheet
  • Squarespace
  • Stripe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wix
  • WooCommerce
  • Wrike
  • Xero
  • Zapier
  • Zoho CRM
  • Zoom
  • noCRM.io
Top Alternatives
Creatio Logo
Creatio
See all alternatives
Freshdesk Contact Center Logo
Freshdesk Contact Center
See all alternatives
Company Details
Creatio Logo
Creatio
  • By Creatio
  • Located in Boston, MA, USA
  • Founded in 2013
Freshdesk Contact Center Logo
Freshdesk Contact Center
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010