Freshdesk Contact Center background blur
Freshdesk Contact Center logo
Freshdesk Contact Center
Effortless Customer Communication Hub
4.1
(133)
(Formerly Freshcaller)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.

Top 10 Freshdesk Contact Center Alternatives & Competitors

Freshchat logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highligh... Learn more about Freshchat
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Freshchat

Not enough data available.

HubSpot Service Hub logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operation... Learn more about HubSpot Service Hub
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of HubSpot Service Hub
  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.
Freshdesk logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can depl... Learn more about Freshdesk
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Freshdesk
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Help Scout logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more about Help Scout
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Help Scout

Not enough data available.

Respond.io logo
Respond.io
4.8
(152)
Free plan available
Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, ... Learn more about Respond.io
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Respond.io

Not enough data available.

Compare
Zendesk Chat logo
Zendesk Chat
Starting at $49.00/month
Zendesk is a chat platform that allows teams to deliver seamless conversational experiences across all your key platforms, including website, mobile, and social apps so customers can... Learn more about Zendesk Chat
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zendesk Chat
  • Competitive pricing
  • There are over 1,000 app integrations, making it easy to integrate with your existing tech stack
  • You get access to dedicated call center tools
Compare
Helpshift logo
Helpshift
4.3
(379)
Free plan available
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive hig... Learn more about Helpshift
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Helpshift

Not enough data available.

Compare
Zowie logo
Zowie
4.7
(62)
Zowie is an AI-driven customer service automation platform. It's designed to integrate with various messaging channels and CRMs, enabling businesses to automate responses to frequent... Learn more about Zowie
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zowie

Not enough data available.

Compare
Acquire.io logo
Acquire.io
4.2
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including video, voice, chat, and browse—in one unified view to improve agents’ workflows an... Learn more about Acquire.io
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Acquire.io

Not enough data available.

Compare
Zendesk Support Suite logo
Zendesk Support Suite
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of customers. Recognized as one of the best help desk platforms, it’s a completely scalabl... Learn more about Zendesk Support S...
Categories in common with Freshdesk Contact Center:
Frequently Mentioned Pros of Zendesk Support Suite

Not enough data available.

Compare