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Methodology
Dialpad Talk
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Zenzap
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At a Glance
Overview
Dialpad is a communications solution built for the cloud, perfectly suited for this emerging new age of working focused on remote and hybrid teams. The platform is known for being cost-effective and efficient, ensuring that team members are going to be using softphone applications rather than des... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 6 images
Zenzap is a professional work-chat application for businesses that combines messaging, task management, file sharing, integrations, admin controls, and compliance/security. The platform emphasizes a mobile-first, clean and intuitive UX that separates work from personal communication. Key capabili... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Standard
€23.00
/ month
Pro
€35.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pro
$4.00
/ month
Business+
$8.00
/ month
Enterprise
Contact Us
Pros and Cons
Not enough data available.
Not enough data available.
- Unified app combining chat, tasks, calendar and file storage
- Strong admin, security and compliance controls (GDPR, HIPAA, SOC2)
- Flexible pricing with flat-fee tiers and discounted annual plans
- Good support for external users and off-boarding
- Mobile-friendly with frontline workforce use cases
- Offline mode not confirmed in public docs
- Screen sharing capability not clearly documented
- Public details on AI agent capabilities are vague
- Supported UI languages beyond English not verified
- Some enterprise feature details require direct engagement with vendor
Reviewer's Segments
Insufficient data to show segment split
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Videos
- Documentation
- Videos
Integrations
Total integrations:
10
- Airtable
- Asana
- Box
- Calendly
- ClickUp
- Freshdesk
- Front
- Google Workspace
- Intercom
- Jira
- Kustomer
- Linear
- Microsoft 365
- Notion
- OneLogin
- Outreach
- Pipedrive
- Rippling
- Shopify
- Slack
- SugarCRM
- Trello
- Webflow
- WooCommerce
- Xero
- monday.com
Total integrations:
17
- Airtable
- Asana
- Box
- Calendly
- ClickUp
- Freshdesk
- Front
- Google Workspace
- Intercom
- Jira
- Kustomer
- Linear
- Microsoft 365
- Notion
- OneLogin
- Outreach
- Pipedrive
- Rippling
- Shopify
- Slack
- SugarCRM
- Trello
- Webflow
- WooCommerce
- Xero
- monday.com
Top Alternatives
Categories
Common categories include: VoIP Providers.
Company Details
- By Dialpad, Inc.
- Located in San Francisco, California, United States
- Founded in 2011
- By Zenzap Ltd.
- Located in New York, New York, USA
- Founded in 2023
