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Drift vs Zoho CRM Comparison

Drift vs Zoho CRM Comparison

At a Glance

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

4.2

CRM Software

Starting at $14

per user, per month

Overview

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Zoho CRM

Zoho CRM is a leading customer relationship management platform that businesses of all sizes can rely to manage sales, track marketing campaigns, and gain customer insight within a centralized, collaborative environment. Using Zoho CRM, users can set up and customize that platform according to their…  Learn more

Target Market

Mid Market

Small Business

Pricing

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Standard

$14

per user, per month

Professional

$23

per user, per month

Enterprise

$40

per user, per month

Ultimate

$52

per user, per month

See Pricing Details

Free Trial Available

Pricing Available

Pros & Cons

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Zoho CRM Pros

  • Extensive omnichannel customer support via live chat, phone and email
  • High-level automation options for various sales tasks
  • Tons of integrations with third-party tools like Outlook and LinkedIn
  • Mobile version with access to visual reports
  • Data security, integrity, and regulatory compliance built-in
  • Free plan available for smaller companies
  • Predictive sales features and AI insights
  • Holistic team and schedule management

Zoho CRM Cons

  • Not the best tutorials for beginners
  • Integrations can be a little clunky

Screenshots

Drift

Zoho CRM

Videos

Drift

Zoho CRM

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OnePageCRM

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Starting at Starting from $9.95

month/user

EasyWebinar

3.8

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1CRM

4.2

Starting at $15

per user, per month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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