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Freshchat vs GetResponse Comparison
At a Glance
Live Chat Software
Marketing Automation Software
Overview
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms… Learn more
Enterprise
Mid Market
Small Business
GetResponse
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email cha… Learn more
Enterprise
Mid Market
Small Business
Pricing
Growth
$15
Per Month
Pro
$39
Per Month
Enterprise
$69.00
Per Month
started
$0
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Free
$0
Per Month
Email Marketing
$19
Per Month
Marketing Automation
$5
Per Month
eCommerce Marketing
$119
Per Month
Free Plan Available
Pricing Available
Pros & Cons
Freshchat Pros
There is not sufficient information
Freshchat Cons
There is not sufficient information
GetResponse Pros
- The Campaign Builder feature makes it easier to respond to leads
- There is a list building option available
- GetResponse offers good templates
- Awesome list automation
- Easy to use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google , Facebook, and Instagram from the GetResponse account
- Lets you customize your webinar URL
- Gathers detailed statistics to help improve conversions
- Easy, one-click webinar recording feature
GetResponse Cons
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- There are minor issues with the user interface
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Screenshots
Freshchat
GetResponse
Videos
Freshchat
GetResponse
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Mobile Web
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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