Freshchat vs GetResponse

Take a look at how Freshchat and GetResponse stack up against each other across pricing, features, and support using feedback from real users like yourself. Freshchat scores 4.5 out of 5 from 306 reviews, while GetResponse has been rated 4.3 out of 5 from 678 reviews.
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Freshchat Logo

Freshchat

4.5
(306)
GetResponse Logo

GetResponse

10% off for up to 24 months
4.3
(678)
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5.0
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$29.00/month
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At a Glance
Freshchat Logo
Freshchat
Starting at:
$15.00/month
GetResponse Logo
GetResponse
Starting at:
$19.00/month
Overview
Freshchat Logo
Freshchat
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platfor... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshchat
View 6 images
Freshchat Screenshots
Freshchat screenshot 1
Freshchat screenshot 2
Freshchat screenshot 3
Freshchat screenshot 4
Freshchat screenshot 5
Freshchat screenshot 6
GetResponse Logo
GetResponse
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GetResponse
View 5 images
GetResponse Screenshots
GetResponse screenshot 1
GetResponse screenshot 2
GetResponse screenshot 3
GetResponse screenshot 4
GetResponse screenshot 5
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Pricing
Freshchat Logo
Freshchat
Free trial available
Free plan available
Billing type Recurring Subscription
started
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
See all pricing
GetResponse Logo
GetResponse
Free trial available
Free plan available
Billing type Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
See all pricing
Pros and Cons
Freshchat Logo
Freshchat
Pros

Not enough data available.

Cons

Not enough data available.

GetResponse Logo
GetResponse
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
Reviewer's Segments
Freshchat Logo
Freshchat
Small Business
58.82%
Mid Market
34.64%
Enterprise
6.54%
GetResponse Logo
GetResponse
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
Freshchat Logo
Freshchat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
GetResponse Logo
GetResponse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Freshchat Logo
Freshchat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
GetResponse Logo
GetResponse
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Freshchat Logo
Freshchat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GetResponse Logo
GetResponse
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Freshchat Logo
Freshchat
Total integrations: 9
  • Alidropship
  • AppMaster.io
  • Automizy
  • BigCommerce
  • Calendly
  • ClickFunnels
  • ClickMeeting
  • Craftly.AI
  • Domain.com
  • EasyTools
  • EasyWebinar
  • Elastic Email
  • EverWebinar
  • Freshdesk
  • Freshsales
  • GrowSurf
  • Hello Bar
  • Helpdesk
  • Intuit Mailchimp
  • Involve.Me
  • Learnworlds
  • MyOwnConference
  • Network Solutions
  • OptinMonster
  • Outgrow
  • PayHip
  • Pinecone
  • Podia
  • Purlem
  • SMTP.com
  • Sellfy
  • Sendowl
  • Shopify
  • ShortStack
  • Simvoly
  • Site123
  • Smith.ai Live Website Chat
  • Survey Junkie
  • Survicate
  • TeamViewer
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • ThriveCart
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • WooCommerce
  • Zowie
GetResponse Logo
GetResponse
Total integrations: 41
  • Alidropship
  • AppMaster.io
  • Automizy
  • BigCommerce
  • Calendly
  • ClickFunnels
  • ClickMeeting
  • Craftly.AI
  • Domain.com
  • EasyTools
  • EasyWebinar
  • Elastic Email
  • EverWebinar
  • Freshdesk
  • Freshsales
  • GrowSurf
  • Hello Bar
  • Helpdesk
  • Intuit Mailchimp
  • Involve.Me
  • Learnworlds
  • MyOwnConference
  • Network Solutions
  • OptinMonster
  • Outgrow
  • PayHip
  • Pinecone
  • Podia
  • Purlem
  • SMTP.com
  • Sellfy
  • Sendowl
  • Shopify
  • ShortStack
  • Simvoly
  • Site123
  • Smith.ai Live Website Chat
  • Survey Junkie
  • Survicate
  • TeamViewer
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • ThriveCart
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • WooCommerce
  • Zowie
Top Alternatives
Freshchat Logo
Freshchat
See all alternatives
GetResponse Logo
GetResponse
See all alternatives
Company Details
Freshchat Logo
Freshchat
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010
GetResponse Logo
GetResponse
  • By GetResponse
  • Located in Gdansk, Pomeranian Voivodeship, Poland
  • Founded in 1998