Front vs Smith.ai Live Website Chat
Take a look at how
Front
and
Smith.ai Live Website Chat
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Front
scores
4.7
out of 5 from
2019
reviews, while
Smith.ai Live Website Chat
has been rated
4.8
out of 5 from
21
reviews.
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Methodology
Smith.ai Live Website Chat
4.8
( 21 )
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At a Glance
Overview
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Smith.ai Live Website Chat is a fast & friendly way to capture, screen & convert website leads. To facilitate conversions, the Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$240.00
/ month
Basic
$420.00
/ month
Pro
$900.00
/ month
Custom
Contact Us
Reviewer's Segments
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Small Business
90.48%
Mid Market
4.76%
Enterprise
4.76%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
18
- AWeber
- Agile CRM
- Better Stack
- BigCommerce
- Bitrix24
- Calendar
- Capsule CRM
- Clearbit
- Clio
- CloudTalk
- Constant Contact
- Copper
- Dialpad Talk
- Drip
- Dropbox Business
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Keap
- Kit
- KrispCall
- Lawmatics
- Mailshake
- Microsoft 365
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Olark
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Retool
- Slack
- Streak
- SysTools IMAP Migration Tool
- Testimonial
- Thryv
- Trello
- Wave
- WhatsApp Business
- Wise Agent
- Zendesk
- Zoho CRM
- iContact
Total integrations:
42
- AWeber
- Agile CRM
- Better Stack
- BigCommerce
- Bitrix24
- Calendar
- Capsule CRM
- Clearbit
- Clio
- CloudTalk
- Constant Contact
- Copper
- Dialpad Talk
- Drip
- Dropbox Business
- Follow Up Boss
- Freshsales
- GetResponse
- Gmail
- GoTo Connect
- Godaddy Hosting
- Google Calendar
- Google Sheets
- Grasshopper
- Helpdesk
- HubSpot
- Intercom
- Intuit Mailchimp
- Jira
- Keap
- Kit
- KrispCall
- Lawmatics
- Mailshake
- Microsoft 365
- Microsoft Teams
- MyCase
- Nextiva
- Nutshell
- Olark
- PayPal Payments Pro
- Pinecone
- Pipedrive
- PracticePanther
- Redtail CRM
- Reisift
- Retool
- Slack
- Streak
- SysTools IMAP Migration Tool
- Testimonial
- Thryv
- Trello
- Wave
- WhatsApp Business
- Wise Agent
- Zendesk
- Zoho CRM
- iContact
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
- By Smith.ai
- Located in Palo Alto, California, United States
- Founded in 2015
