AliveChat vs Gorgias

Take a look at how AliveChat and Gorgias stack up against each other across pricing, features, and support using feedback from real users like yourself. AliveChat scores 4.0 out of 5 from 4 reviews, while Gorgias has been rated 4.6 out of 5 from 504 reviews.
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AliveChat Live Chat Software logo

AliveChat

4.0

( 4 )

Gorgias Help Desk Software logo

Gorgias

4.6

( 504 )

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At a Glance
AliveChat Live Chat Software logo
AliveChat
Pricing not provided by vendor
Gorgias Help Desk Software logo
Gorgias
Starting at:
$10.00/month
Overview
AliveChat Live Chat Software logo
AliveChat
AliveChat allows you to connect with and track your website visitors in real-time via a browser-based live chat interface. The application is fully hosted by WebsiteAlive data centers to simplify use and key features include proactive sales chat, unlimited operator and client chat sessions, full ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
AliveChat - AliveChat Homepage
View 1 images
AliveChat Screenshots
AliveChat Homepage
AliveChat Homepage
Gorgias Help Desk Software logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
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Pricing
AliveChat Live Chat Software logo
AliveChat
No pricing information available
Gorgias Help Desk Software logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
AliveChat Live Chat Software logo
AliveChat
Small Business
50.0%
Mid Market
25.0%
Enterprise
25.0%
Gorgias Help Desk Software logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
Deployment
AliveChat Live Chat Software logo
AliveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gorgias Help Desk Software logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
AliveChat Live Chat Software logo
AliveChat
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Gorgias Help Desk Software logo
Gorgias
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
AliveChat Live Chat Software logo
AliveChat
  • Documentation
Gorgias Help Desk Software logo
Gorgias
  • Documentation
Integrations
AliveChat Live Chat Software logo
AliveChat
Total integrations: 13
  • Adobe Commerce (Magento Commerce)
  • Attentive
  • BigCommerce
  • BigCommerce Enterprise
  • Bold
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • Helpdesk
  • HubSpot
  • Intercom
  • Klaviyo
  • KrispCall
  • Meta for Business
  • PartnerStack
  • Pipedrive
  • Postscript
  • Remarkety
  • ShipBob
  • Shogun Frontend
  • Shopify
  • Slack
  • Stamped
  • Trustpilot
  • Twitter
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Gorgias Help Desk Software logo
Gorgias
Total integrations: 21
  • Adobe Commerce (Magento Commerce)
  • Attentive
  • BigCommerce
  • BigCommerce Enterprise
  • Bold
  • Freshdesk
  • Gmail
  • Google Ads
  • Google Analytics
  • Helpdesk
  • HubSpot
  • Intercom
  • Klaviyo
  • KrispCall
  • Meta for Business
  • PartnerStack
  • Pipedrive
  • Postscript
  • Remarkety
  • ShipBob
  • Shogun Frontend
  • Shopify
  • Slack
  • Stamped
  • Trustpilot
  • Twitter
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zendesk
  • Zoho CRM
  • Zowie
Top Alternatives
AliveChat Live Chat Software logo
AliveChat
See all alternatives
Gorgias Help Desk Software logo
Gorgias
See all alternatives
Company Details
AliveChat Live Chat Software logo
AliveChat
  • By WebsiteAlive
  • Located in Houston, TX, USA
  • Founded in 2004
Gorgias Help Desk Software logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015