Gorgias vs GetResponse

Take a look at how Gorgias and GetResponse stack up against each other across pricing, features, and support using feedback from real users like yourself. Gorgias scores 4.6 out of 5 from 504 reviews, while GetResponse has been rated 4.3 out of 5 from 678 reviews.
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Gorgias Logo

Gorgias

4.6
(504)
GetResponse Logo

GetResponse

10% off for up to 24 months
4.3
(678)
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At a Glance
Gorgias Logo
Gorgias
Starting at:
$10.00/month
GetResponse Logo
GetResponse
Starting at:
$19.00/month
Overview
Gorgias Logo
Gorgias
Gorgias is a customer service and helpdesk software designed to streamline communication between businesses and their customers. It integrates with multiple e-commerce platforms and centralizes customer interactions from various channels, such as email, live chat, and social media, into one dashb... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gorgias
View 5 images
Gorgias Screenshots
Gorgias screenshot 1
Gorgias screenshot 2
Gorgias screenshot 3
Gorgias screenshot 4
Gorgias screenshot 5
GetResponse Logo
GetResponse
GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
GetResponse
View 5 images
GetResponse Screenshots
GetResponse screenshot 1
GetResponse screenshot 2
GetResponse screenshot 3
GetResponse screenshot 4
GetResponse screenshot 5
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Pricing
Gorgias Logo
Gorgias
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$10.00
/ month
Basic
$60.00
/ month
Pro
$360.00
/ month
Advanced
$900.00
/ month
Enterprise
Contact Us
See all pricing
GetResponse Logo
GetResponse
Free trial available
Free plan available
Billing type Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
See all pricing
Pros and Cons
Gorgias Logo
Gorgias
Pros

Not enough data available.

Cons

Not enough data available.

GetResponse Logo
GetResponse
Pros
  • List building and list automation options available
  • GetResponse offers good templates
  • Easy-to-use design and spam testing
  • Supports powerful lead generation features best for eCommerce sites and webinar promotions
  • Lets users monitor Google, Facebook, and Instagram from the GetResponse account
Cons
  • Some of the landing pages don’t work great on mobile devices
  • The drag-and-drop feature could use some tweaks
  • The deliverability rate needs improvement
  • Basic plan doesn’t offer webinar features
  • Phone support is available only for the custom paid price plan
Reviewer's Segments
Gorgias Logo
Gorgias
Small Business
82.34%
Mid Market
16.67%
Enterprise
0.99%
GetResponse Logo
GetResponse
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
Gorgias Logo
Gorgias
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
GetResponse Logo
GetResponse
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Gorgias Logo
Gorgias
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
GetResponse Logo
GetResponse
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Gorgias Logo
Gorgias
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
GetResponse Logo
GetResponse
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Gorgias Logo
Gorgias
Total integrations: 18
  • Adobe Commerce (Magento Commerce)
  • Alidropship
  • AppMaster.io
  • Attentive
  • Automizy
  • BigCommerce
  • BigCommerce Enterprise
  • Bold
  • ClickFunnels
  • ClickMeeting
  • Craftly.AI
  • Domain.com
  • EasyTools
  • EasyWebinar
  • Elastic Email
  • EverWebinar
  • Gmail
  • GrowSurf
  • Hello Bar
  • Helpdesk
  • Intuit Mailchimp
  • Involve.Me
  • Klaviyo
  • Learnworlds
  • Meta for Business
  • MyOwnConference
  • Network Solutions
  • OptinMonster
  • Outgrow
  • PartnerStack
  • PayHip
  • Podia
  • Postscript
  • Purlem
  • Remarkety
  • SMTP.com
  • Sellfy
  • Sendowl
  • Shogun Frontend
  • Shopify
  • ShortStack
  • Simvoly
  • Site123
  • Smith.ai Live Website Chat
  • Survey Junkie
  • Survicate
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • ThriveCart
  • Trustpilot
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
GetResponse Logo
GetResponse
Total integrations: 41
  • Adobe Commerce (Magento Commerce)
  • Alidropship
  • AppMaster.io
  • Attentive
  • Automizy
  • BigCommerce
  • BigCommerce Enterprise
  • Bold
  • ClickFunnels
  • ClickMeeting
  • Craftly.AI
  • Domain.com
  • EasyTools
  • EasyWebinar
  • Elastic Email
  • EverWebinar
  • Gmail
  • GrowSurf
  • Hello Bar
  • Helpdesk
  • Intuit Mailchimp
  • Involve.Me
  • Klaviyo
  • Learnworlds
  • Meta for Business
  • MyOwnConference
  • Network Solutions
  • OptinMonster
  • Outgrow
  • PartnerStack
  • PayHip
  • Podia
  • Postscript
  • Purlem
  • Remarkety
  • SMTP.com
  • Sellfy
  • Sendowl
  • Shogun Frontend
  • Shopify
  • ShortStack
  • Simvoly
  • Site123
  • Smith.ai Live Website Chat
  • Survey Junkie
  • Survicate
  • Thinkific Plus
  • Thrive Quizz Builder
  • Thrive Themes
  • ThriveCart
  • Trustpilot
  • WebinarGeek
  • WebinarJam
  • WebinarNinja
  • Wix Ecommerce
  • Yotpo
  • Zapier
  • Zowie
Top Alternatives
Gorgias Logo
Gorgias
See all alternatives
GetResponse Logo
GetResponse
See all alternatives
Company Details
Gorgias Logo
Gorgias
  • By Gorgias Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
GetResponse Logo
GetResponse
  • By GetResponse
  • Located in Gdansk, Pomeranian Voivodeship, Poland
  • Founded in 1998