GoTo Connect vs Zoho Assist
Take a look at how GoTo Connect and Zoho Assist stack up against each other across pricing, features, and support using feedback from real users like yourself. GoTo Connect scores 4.4 out of 5 from 1220 reviews, while Zoho Assist has been rated 4.6 out of 5 from 370 reviews.
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At a Glance
Overview
GoToConnect is a unified communications platform that essentially combines voice, messaging, and video tools in a single, centralized system. The platform offers useful features such as call routing, voicemail, and even conference calling. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zoho Assist is a remote support and remote access software that helps businesses provide support to their customers and employees. With its powerful features such as remote control, multi-platform support, unattended access, and real-time collaboration, it stands out from the competition and lets... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$27.00
/ month
Standard
$32.00
/ month
Premium
$43.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Unattended Access - Standard
$12.00
/ month
Remote Support - Standard
$12.00
/ month
Remote Support - Professional
$18.00
/ month
Unattended Access - Professional
$18.00
/ month
Enterprise
$28.00
/ year
Reviewer's Segments
Small Business
72.46%
Mid Market
22.87%
Enterprise
4.67%
Small Business
74.59%
Mid Market
18.92%
Enterprise
6.49%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
6
- Freshdesk
- Google Workspace
- Jira
- Jira Service Management (Jira Service Desk)
- Microsoft Azure
- Microsoft Teams
- Pinecone
- Smith.ai Live Website Chat
- Spiceworks Help Desk
- Zoho CRM
- Zoho Desk
- Zoho Projects
- rdp.monster
Total integrations:
10
- Freshdesk
- Google Workspace
- Jira
- Jira Service Management (Jira Service Desk)
- Microsoft Azure
- Microsoft Teams
- Pinecone
- Smith.ai Live Website Chat
- Spiceworks Help Desk
- Zoho CRM
- Zoho Desk
- Zoho Projects
- rdp.monster
Top Alternatives
Categories
No common categories found.
Company Details
- By LogMeIn, Inc.
- Located in Boston, MA, United States
- Founded in 2003
- By Zoho Corporation
- Located in Chennai, Tamil Nadu
- Founded in 2000
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