Help.com vs Helpshift

Take a look at how Help.com and Helpshift stack up against each other across pricing, features, and support using feedback from real users like yourself. Help.com scores 4.4 out of 5 from 5 reviews, while Helpshift has been rated 4.3 out of 5 from 379 reviews.

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Help.com

4.4

( 5 )

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Helpshift

4.3

( 379 )

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At a Glance

Help.com

Pricing not provided by vendor

4.4

( 5 )

Live Chat Software

Helpshift

Starting at:

$150.00/month

4.3

( 379 )

Live Chat Software

Overview

Help.com

Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced repo... Learn more

Help.com is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

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Helpshift

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the... Learn more

Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for impr... Learn more

Capabilities