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Help Scout vs Drift Comparison

Help Scout vs Drift Comparison

Help Scout

At a Glance

4.4

Help Desk Software

Starting at $25

Per Month

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

Help Scout

Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform.  Learn more

Target Market

Enterprise

Mid Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Standard

$25

Per Month

Plus

$50

Per Month

Free Trial Available

Pricing Available

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

Help Scout Pros

There is not sufficient information

Help Scout Cons

There is not sufficient information

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

Help Scout

Drift

Videos

Help Scout

Careers at Help Scout

Drift

Conversational Sales from Drift

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Landbot

4.7

Starting at €0

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Freshchat

4.4

Starting at $15

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile iPhone

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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