Help Scout vs SupportBee

Take a look at how Help Scout and SupportBee stack up against each other across pricing, features, and support using feedback from real users like yourself. Help Scout scores 4.4 out of 5 from 401 reviews, while SupportBee has been rated 4.2 out of 5 from 5 reviews.
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Help Scout Logo

Help Scout

4.4
(401)
SupportBee Logo

SupportBee

4.2
(5)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Help Scout Logo
Help Scout
Starting at:
$25.00/month
SupportBee Logo
SupportBee
Pricing not provided by vendor
Overview
Help Scout Logo
Help Scout
Help Scout gives growing businesses everything they need to deliver world class customer support in one simple, scalable platform. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help Scout
View 5 images
Help Scout Screenshots
Help Scout screenshot 1
Help Scout screenshot 2
Help Scout screenshot 3
Help Scout screenshot 4
Help Scout screenshot 5
SupportBee Logo
SupportBee
SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SupportBee - SupportBee Homepage
View 1 images
SupportBee Screenshots
SupportBee Homepage
SupportBee Homepage
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Pricing
Help Scout Logo
Help Scout
Free trial available
Free plan available
Billing type Recurring Subscription
Standard
$25.00
/ month
Plus
$50.00
/ month
Pro
Contact Us
See all pricing
SupportBee Logo
SupportBee
No pricing information available
Reviewer's Segments
Help Scout Logo
Help Scout
Small Business
61.85%
Mid Market
33.17%
Enterprise
4.99%
SupportBee Logo
SupportBee
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Deployment
Help Scout Logo
Help Scout
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
SupportBee Logo
SupportBee
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help Scout Logo
Help Scout
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
SupportBee Logo
SupportBee
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help Scout Logo
Help Scout
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SupportBee Logo
SupportBee
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help Scout Logo
Help Scout
Total integrations: 13
  • Agile CRM
  • Bitbucket
  • Breeze
  • Capsule CRM
  • Close
  • CloudTalk
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Google Workspace
  • Harvest
  • Highrise
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Kanbanery
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Provide Support Live Chat
  • Redbooth
  • Redmine
  • Sprintly
  • Streak
  • SurveyMonkey
  • Teamwork
  • Testimonial
  • Trello
  • Yammer
  • Zoho CRM
  • Zowie
SupportBee Logo
SupportBee
Total integrations: 24
  • Agile CRM
  • Bitbucket
  • Breeze
  • Capsule CRM
  • Close
  • CloudTalk
  • Flowdock
  • FreshBooks
  • GitHub
  • Gmail
  • Google Workspace
  • Harvest
  • Highrise
  • HubSpot
  • Intercom
  • Intuit Mailchimp
  • Kanbanery
  • Kinsta
  • OnePageCRM
  • PartnerStack
  • Pipedrive
  • Pivotal Tracker
  • Planbox
  • Podio
  • Provide Support Live Chat
  • Redbooth
  • Redmine
  • Sprintly
  • Streak
  • SurveyMonkey
  • Teamwork
  • Testimonial
  • Trello
  • Yammer
  • Zoho CRM
  • Zowie
Top Alternatives
Help Scout Logo
Help Scout
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SupportBee Logo
SupportBee
See all alternatives