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SupportBee
4.2
( 5 )
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At a Glance
Overview
HelpDesk is a help desk software that allows companies to manage customer support requests and communications through a structured ticketing system. It provides features like ticket creation, assignment, tracking, prioritization, agent collaboration, automation, reporting, and integration with ot... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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SupportBee is a help desk software designed to streamline customer support operations for businesses. It offers a shared inbox for teams, enabling seamless collaboration and efficient ticket management. The platform includes features like automation, knowledge base management, and customer feedba... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
No pricing information available
Reviewer's Segments
Small Business
60.0%
Mid Market
36.67%
Enterprise
3.33%
Small Business
60.0%
Mid Market
20.0%
Enterprise
20.0%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Chat
- Email/Help Desk
- Knowledge Base
- Chat
- Email/Help Desk
- Knowledge Base
Training
- Documentation
- Documentation
Integrations
Total integrations:
58
- AWeber
- Agile CRM
- Authorize.Net
- Bill.com
- Birdeye
- Bitbucket
- Breeze
- Capsule CRM
- Chargify
- ClickUp
- Crazy Egg
- Delighted
- Doodle
- Ecwid
- Expensify
- Flowdock
- FreshBooks
- Freshchat
- Freshservice
- Front
- GitHub
- Google Forms
- Google Workspace
- Gorgias
- Harvest
- Heap
- HelloSign
- Highrise
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- HubSpot Service Hub
- Inspectlet
- Instapage
- Intercom
- Kanbanery
- Kayako
- Kissmetrics
- Klaviyo
- LiveAgent
- Lucky Orange
- Mailjet
- Medallia
- Microsoft Power Automate
- Mixpanel
- Nimble
- Nutshell
- Omnisend
- Pipedrive
- Pivotal Tracker
- Piwik PRO
- Planbox
- Podio
- Podium
- Qualtrics
- Recurly
- Redbooth
- Redmine
- Salesflare
- Salesforce Sales Cloud
- SessionCam
- Shopify
- Smartlook
- Sprintly
- Streak
- SysAid
- Teamwork
- Trello
- Trustpilot
- Typeform
- VWO
- Vision Helpdesk
- Wave
- Wufoo
- Yammer
- Zoho CRM
- Zoho Desk
Total integrations:
24
- AWeber
- Agile CRM
- Authorize.Net
- Bill.com
- Birdeye
- Bitbucket
- Breeze
- Capsule CRM
- Chargify
- ClickUp
- Crazy Egg
- Delighted
- Doodle
- Ecwid
- Expensify
- Flowdock
- FreshBooks
- Freshchat
- Freshservice
- Front
- GitHub
- Google Forms
- Google Workspace
- Gorgias
- Harvest
- Heap
- HelloSign
- Highrise
- Hotjar
- HubSpot
- HubSpot Marketing Hub
- HubSpot Service Hub
- Inspectlet
- Instapage
- Intercom
- Kanbanery
- Kayako
- Kissmetrics
- Klaviyo
- LiveAgent
- Lucky Orange
- Mailjet
- Medallia
- Microsoft Power Automate
- Mixpanel
- Nimble
- Nutshell
- Omnisend
- Pipedrive
- Pivotal Tracker
- Piwik PRO
- Planbox
- Podio
- Podium
- Qualtrics
- Recurly
- Redbooth
- Redmine
- Salesflare
- Salesforce Sales Cloud
- SessionCam
- Shopify
- Smartlook
- Sprintly
- Streak
- SysAid
- Teamwork
- Trello
- Trustpilot
- Typeform
- VWO
- Vision Helpdesk
- Wave
- Wufoo
- Yammer
- Zoho CRM
- Zoho Desk
Top Alternatives
Categories
Common categories include: Help Desk Software.
