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HubSpot CRM vs Drift Comparison

HubSpot CRM vs Drift Comparison

HubSpot CRM

At a Glance

4.4

CRM Software

Starting at $0

Per Month

4.4

Conversational Marketing Software

Starting at $2,500

Per Month

Overview

HubSpot CRM

Hubspot CRM was originally developed as marketing software, but it has since evolved to become an all-in-one platform that empowers businesses to automate, organize, and monitor every stage of internal interaction and customer engagement. The software also allows users to nurture customers by develo…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Drift

Drift is a cloud-based live chat, in-app messaging, and email management platform that consolidates critical features for sales and marketing teams. The platform offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Free Forever

$0

Per Month

CRM Bundle – starter

$50

Per Month

CRM Bundle – professional

$890

Per Month

CRM Bundle – enterprise

$3600

Per Month

See Pricing Details

Free Trial Available

Pricing Available

Premium

$2,500

Per Month

Free Plan Available

Pricing Available

Pros & Cons

HubSpot CRM Pros

  • HubSpot is a real all-in-one CRM solution
  • It has great supplemental content
  • You get email marketing support and social media scheduling features
  • Offers a free version
  • Squeaky-clean integration
  • Big on mobile optimization

HubSpot CRM Cons

  • HubSpot does not have an e-commerce platform
  • It is expensive considering all the features you’re getting
  • The user experience can be overwhelming for some folks
  • Pricing plans are complex and get expensive quickly
  • The all-encompassing features can be tricky to harness
  • Customer support could be stronger given the tool’s scope

Drift Pros

There is not sufficient information

Drift Cons

There is not sufficient information

Screenshots

HubSpot CRM

Drift

Videos

HubSpot CRM

What Is HubSpot CRM? | Introduction

Drift

Conversational Sales from Drift

Top Alternatives

OnePageCRM

4.8

Starting at Starting from $9.95

month/user

EasyWebinar

3.8

Starting at $99

per month

Agile CRM

4.0

Starting at $0

Per Month

Landbot

4.7

Starting at €0

Per Month

Chatfuel

4.5

Starting at $0

Per Month

Freshchat

4.4

Starting at $15

Per Month

Deployment

Cloud, SaaS, Web-Based

Mobile Android

Mobile iPhone

Mobile Web

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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