HubSpot Service Hub vs Chatter
Take a look at how
HubSpot Service Hub
and
Chatter
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
HubSpot Service Hub
scores
4.4
out of 5 from
2172
reviews, while
Chatter
has been rated
4.1
out of 5 from
942
reviews.
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Methodology
HubSpot Service Hub
4.4
( 2,172 )
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5.0
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At a Glance
Overview
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Chatter is live chat solution that connect employees with the files, data, and experts they need at the speed of need, anywhere in the world. The cloud-based platform helps users visualize data and simplifies integration. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$50.00
/ month
Professional
$890.00
/ month
Enterprise
$3600.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Chatter
$0.00
/ month
Chatter Plus
$15.00
/ month
Pros and Cons
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
63.77%
Mid Market
33.56%
Enterprise
2.67%
Small Business
18.79%
Mid Market
44.9%
Enterprise
36.31%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
10
- AgilePoint NX
- Airtable
- Asana
- Box
- Canva
- Cyclr
- DocuSign
- Dropbox
- GitHub
- Gmail
- Google Sheets
- Google Workspace
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Jira
- Microsoft Teams
- Salesforce Sales Cloud
- Shopify
- Slack
- Trello
- Workday
- Zapier
- Zendesk
- Zoom
Total integrations:
17
- AgilePoint NX
- Airtable
- Asana
- Box
- Canva
- Cyclr
- DocuSign
- Dropbox
- GitHub
- Gmail
- Google Sheets
- Google Workspace
- Helpdesk
- HubSpot Email Hosting
- Intuit Mailchimp
- Jira
- Microsoft Teams
- Salesforce Sales Cloud
- Shopify
- Slack
- Trello
- Workday
- Zapier
- Zendesk
- Zoom
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By HubSpot
- Located in Cambridge, MA
- Founded in 2006
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
