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HubSpot Service Hub vs Freshchat Comparison

HubSpot Service Hub vs Freshchat Comparison

HubSpot Service Hub
Freshchat

At a Glance

4.4

Help Desk Software

Starting at $50

Per Month

4.4

Live Chat Software

Starting at $15

Per Month

Overview

HubSpot Service Hub

Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Freshchat

Freshchat is a modern messaging solution for easy customer service for the digital-first customer anchored on artificial and human intelligence across messaging channels. It highlights key features including smarter conversations, which are available across first and third-party messaging platforms…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Pricing

Starter

$50

Per Month

Professional

$890

Per Month

Enterprise

$3,600

Per Month

See Pricing Details

Free Plan Available

Pricing Available

Growth

$15

Per Month

Pro

$39

Per Month

Enterprise

$69.00

Per Month

started

$0

Per Month

See Pricing Details

Free Plan Available

Free Trial Available

Pricing Available

Pros & Cons

HubSpot Service Hub Pros

  • Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
  • Hubspot focuses on CRM integration to produce great customer insights.
  • You get access to powerful analytics.

HubSpot Service Hub Cons

  • There’s a steep learning curve.
  • The complex pricing tiers are challenging to navigate.

Freshchat Pros

There is not sufficient information

Freshchat Cons

There is not sufficient information

Screenshots

HubSpot Service Hub

Freshchat

Videos

HubSpot Service Hub

Neil Patel’s 5 Solutions To Marketers' Biggest Challenges

Freshchat

Freshchat – WhatsApp integration

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

Gold-Vision

5.0

Starting at $32.50

per user, per month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $19

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Mobile Web

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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