Suggested products
HubSpot Service Hub vs Helpshift Comparison
At a Glance
Help Desk Software
Live Chat Software
Overview
HubSpot Service Hub
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with comprehensive free tools. This makes expanding your toolkit across sales, operations, marketing, etc., very easy. Its CRM system is at the heart of HubSpot’s offering. The platform makes it an excellen… Learn more
Enterprise
Mid Market
Small Business
Helpshift
Helpshift is an in-app customer engagement and web-based customer support platform that helps improve customer experience via mobile apps. With the platform, users can help drive higher ratings, reduce churn and increase retention. Helpshift’s comprehensive customer care suite is notable for improvi… Learn more
Enterprise
Mid Market
Small Business
Pricing
Starter
$50
Per Month
Professional
$890
Per Month
Enterprise
$3,600
Per Month
Free Plan Available
Pricing Available
Feedback +Plan
$0
Per Month
Starter Plan
$150
Per Month
Free Plan Available
Free Trial Available
Pricing Available
Pros & Cons
HubSpot Service Hub Pros
- Extendable with a range of other Hubspot tools, many of which are free, including a CRM, as well as operations, marketing, and sales features.
- Hubspot focuses on CRM integration to produce great customer insights.
- You get access to powerful analytics.
HubSpot Service Hub Cons
- There’s a steep learning curve.
- The complex pricing tiers are challenging to navigate.
Helpshift Pros
There is not sufficient information
Helpshift Cons
There is not sufficient information
Screenshots
HubSpot Service Hub
Helpshift
Videos
HubSpot Service Hub
Helpshift
Top Alternatives
Deployment
Cloud, SaaS, Web-Based
Cloud, SaaS, Web-Based
Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
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