Insightly CRM vs Salesforce Sales Cloud
Take a look at how
Insightly CRM
and
Salesforce Sales Cloud
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
Insightly CRM
scores
4.2
out of 5 from
886
reviews, while
Salesforce Sales Cloud
has been rated
4.4
out of 5 from
18560
reviews.
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offers objective and comprehensive comparisons to help you find the best
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Insightly CRM
4.2
( 886 )
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At a Glance
Overview
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Salesforce is a customer relationship management solution that runs on the cloud, popular among medium-sized businesses and enterprises for its flexible features and tools. The platform offers seamless sales automation with a customer interaction database that can be entered automatically based o... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Essentials
$25.00
per seat / month
Professional
$75.00
per seat / month
Enterprise
$150.00
per seat / month
Pros and Cons
- Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- No live chat support
- Only available in one language
- 24/7 customer support from a dedicated service team
- Lots of automation and personalization features
- Cloud-hosted system for faster performance
- Open API with tons of integrations available
- Comprehensive sales, service, and marketing
- Not suitable for on-premises deployment
- No live-chat support
- Can be complex for some
Reviewer's Segments
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Small Business
21.71%
Mid Market
45.26%
Enterprise
33.03%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
38
- 8base
- Adobe Acrobat DC
- Agility CMS
- AnyMeeting
- Apollo.io
- Asana
- Basecamp
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Box
- BrightTALK
- Buffer
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Drift
- Dropbox
- Emma
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToMeeting
- GoToWebinar
- Google Analytics
- Google Drive
- Helpdesk
- Hootsuite
- Hotjar
- HubSpot
- Intercom
- Leadpages
- LivePerson
- Microsoft Teams
- Mixpanel
- ON24
- Okta
- Olark
- PandaDoc
- Pinecone
- Proposify
- QuickBooks Online
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Slack
- Smartsheet
- SpatialChat
- Sprout Social
- Stripe
- Supportbench
- SurveyMonkey
- Trello
- Twilio
- Wappalyzer
- WooCommerce
- WorkCast Present+
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
- Zoom Events and Webinars
- eWebinar
- iContact
Total integrations:
39
- 8base
- Adobe Acrobat DC
- Agility CMS
- AnyMeeting
- Apollo.io
- Asana
- Basecamp
- Better Stack
- BigContacts
- BigMarker
- BigTime
- Bloomreach Commerce Experience Cloud
- Box
- BrightTALK
- Buffer
- BuiltWith
- ChatBeacon
- Chatter
- ClickDesk
- Cognism
- Constant Contact
- Demio
- Drift
- Dropbox
- Emma
- Eventbrite
- Evernote
- FreshBooks
- Gmail
- GoToMeeting
- GoToWebinar
- Google Analytics
- Google Drive
- Helpdesk
- Hootsuite
- Hotjar
- HubSpot
- Intercom
- Leadpages
- LivePerson
- Microsoft Teams
- Mixpanel
- ON24
- Okta
- Olark
- PandaDoc
- Pinecone
- Proposify
- QuickBooks Online
- Respond.io
- Rocketlane
- Salesforce Marketing Cloud
- Shopify
- Slack
- Smartsheet
- SpatialChat
- Sprout Social
- Stripe
- Supportbench
- SurveyMonkey
- Trello
- Twilio
- Wappalyzer
- WooCommerce
- WorkCast Present+
- Wrike
- Xero
- Zapier
- Zendesk
- Zoom
- Zoom Events and Webinars
- eWebinar
- iContact
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Insightly, Inc.
- Located in San Francisco, California, United States
- Founded in 2009
- By Salesforce
- Located in San Francisco, California
- Founded in 1999
