Insightly CRM vs Pipedrive

Take a look at how Insightly CRM and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. Insightly CRM scores 4.2 out of 5 from 886 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
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Insightly CRM logo

Insightly CRM

4.2
(886)
Pipedrive logo

Pipedrive

4.2
(1,732)
At a Glance
Insightly CRM logo
Insightly CRM
Starting at:
$29.00/seat/month
Pipedrive logo
Pipedrive
Starting at:
$14.00/seat/month
Overview
Insightly CRM logo
Insightly CRM
Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Insightly CRM
View 6 images
Insightly CRM Screenshots
Pipedrive logo
Pipedrive
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipedrive - Pipeline view
View 3 images
Pipedrive Screenshots
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead view in Pipedrive
Email Sync
Sync with all main email providers
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Pricing
Insightly CRM logo
Insightly CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Plus
$29.00
per seat / month
Professional
$49.00
per seat / month
Enterprise
$99.00
per seat / month
See all pricing
Pipedrive logo
Pipedrive
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
See all pricing
Pros and Cons
Insightly CRM logo
Insightly CRM
Pros
  • Compatible with Android and iOS devices
  • Visual dashboards for tracking important metrics
  • Data integrity, security, and regulatory compliance
  • Highly flexible appointments, calendaring, and events
  • Automated tracking and updates
Cons
  • No live chat support
  • Only available in one language
Pipedrive logo
Pipedrive
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Reviewer's Segments
Insightly CRM logo
Insightly CRM
Small Business
73.36%
Mid Market
19.64%
Enterprise
7.0%
Pipedrive logo
Pipedrive
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
Insightly CRM logo
Insightly CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pipedrive logo
Pipedrive
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Insightly CRM logo
Insightly CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Pipedrive logo
Pipedrive
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Insightly CRM logo
Insightly CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pipedrive logo
Pipedrive
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Insightly CRM logo
Insightly CRM
Total integrations: 38
  • AnyMeeting
  • Asana
  • Basecamp
  • Box
  • Buffer
  • BuiltWith
  • Calendly
  • Cognism
  • Constant Contact
  • DocuSign
  • Drift
  • Dropbox
  • Eventbrite
  • Evernote
  • FreshBooks
  • GoToMeeting
  • Google Analytics
  • Google Drive
  • Google Meet
  • Hootsuite
  • Hotjar
  • HubSpot
  • Instagram
  • Intercom
  • Microsoft Teams
  • Mixpanel
  • Olark
  • Overloop
  • PandaDoc
  • Proposify
  • QuickBooks Online
  • Slack
  • Smartsheet
  • Sprout Social
  • Stripe
  • Surfe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wappalyzer
  • WhatsApp Business
  • WooCommerce
  • Wrike
  • Xero
  • Zapier
  • Zendesk
  • Zoom
  • folk
  • monday CRM
Pipedrive logo
Pipedrive
Total integrations: 16
  • AnyMeeting
  • Asana
  • Basecamp
  • Box
  • Buffer
  • BuiltWith
  • Calendly
  • Cognism
  • Constant Contact
  • DocuSign
  • Drift
  • Dropbox
  • Eventbrite
  • Evernote
  • FreshBooks
  • GoToMeeting
  • Google Analytics
  • Google Drive
  • Google Meet
  • Hootsuite
  • Hotjar
  • HubSpot
  • Instagram
  • Intercom
  • Microsoft Teams
  • Mixpanel
  • Olark
  • Overloop
  • PandaDoc
  • Proposify
  • QuickBooks Online
  • Slack
  • Smartsheet
  • Sprout Social
  • Stripe
  • Surfe
  • SurveyMonkey
  • Trello
  • Twilio
  • Wappalyzer
  • WhatsApp Business
  • WooCommerce
  • Wrike
  • Xero
  • Zapier
  • Zendesk
  • Zoom
  • folk
  • monday CRM
Top Alternatives
Insightly CRM logo
Insightly CRM
See all alternatives
Pipedrive logo
Pipedrive
See all alternatives
Company Details
Insightly CRM logo
Insightly CRM
  • By Insightly, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2009
Pipedrive logo
Pipedrive
  • By Pipedrive
  • Located in New York, New York
  • Founded in 2010